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    FreshSales CRM
    WhatsApp Business API
    CRM & ERP systems

    FreshSales CRM and WhatsApp Business API integration

    Build smart, no-code workflows with FreshSales CRM and WhatsApp Business API using triggers, actions, and AI logic—automate any process in minutes.

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    Move your historical data in just a few clicks

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    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.

    Triggers and actions for WhatsApp Business API and FreshSales CRM integration

    In FreshSales CRM and WhatsApp Business API integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 1

    WhatsApp Business API integration

    New message

    Triggers

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    Actions 22

    FreshSales CRM integration

    Create a Contact

    Actions

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    FreshSales CRM integration

    Update a Contact

    Actions

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    WhatsApp Business API integration

    Send a template message

    Actions

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    WhatsApp Business API integration

    Send a direct message

    Actions

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    What users say about Albato

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    Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

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    A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

    Rida Z.
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    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.
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    A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

    Keith T.
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    How to Connect FreshSales CRM to WhatsApp Business API

    Create powerful FreshSales CRM integration with WhatsApp Business API in just a few simple steps.

    STEP 1

    Connect FreshSales CRM to WhatsApp Business API

    Log in to Albato, select FreshSales CRM and WhatsApp Business API, and follow the quick setup steps—no coding required. Integrate FreshSales CRM with WhatsApp Business API with just a few clicks!

    ShopifyFacebookFreshSales CRM integrationFreshSales CRM integrationSlackClickup
    STEP 2

    Build a workflow for your FreshSales CRM and WhatsApp Business API integration

    Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

    FreshSales CRM integrationArrow

    Trigger

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    WhatsApp Business API integrationCheck

    Actions

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    STEP 3

    Map your data

    Pick the fields you want to transfer between FreshSales CRM and WhatsApp Business API. Customize the data flow to match your process.

    Check

    Synс data

    Check

    Synс data

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    Synс data

    Launch your integration!

    Start your FREE 7-day trial to activate the FreshSales CRM + WhatsApp Business API integration and access all premium features.

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    How does the integration with FreshSales CRM and WhatsApp Business API works in Albato?

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    WhatsApp Business API integration with FreshSales CRM

    FreshSales CRM integrations

    FreshSales CRM

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    • CRM & ERP systems

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    Learn how to connect WhatsApp Business API to FreshSales CRM

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    Frequently asked questions about FreshSales CRM and WhatsApp Business API Integration

    Why is Albato the best alternative to Zapier for integrating FreshSales CRM and WhatsApp Business API?

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    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between FreshSales CRM and WhatsApp Business API. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating FreshSales CRM and WhatsApp Business API, Albato is the way to go!

    Does FreshSales CRM integrate with WhatsApp Business API on the free plan?

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    Yes, you can integrate FreshSales CRM with WhatsApp Business API using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your WhatsApp Business API and FreshSales CRM integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your FreshSales CRM WhatsApp Business API integration at no cost.

    How to connect WhatsApp Business API to FreshSales CRM for scheduled syncs?

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    To sync WhatsApp Business API with FreshSales CRM on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes FreshSales CRM integration with WhatsApp Business API seamless and tailored to your specific needs.

    Does FreshSales CRM integrate with WhatsApp Business API in real time?

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    Yes, FreshSales CRM integrates with WhatsApp Business API in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your FreshSales CRM integration with WhatsApp Business API instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time FreshSales CRM and WhatsApp Business API integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your WhatsApp Business API integration with FreshSales CRM, ensuring your workflows operate according to your requirements.

    How to connect FreshSales CRM to WhatsApp Business API?

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    Setting up an integration between FreshSales CRM and WhatsApp Business API on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select FreshSales CRM and WhatsApp Business API from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in FreshSales CRM (the trigger) that will cause an action in WhatsApp Business API, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between FreshSales CRM and WhatsApp Business API, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between FreshSales CRM and WhatsApp Business API, automating your workflows and saving you time.

    How to connect FreshSales CRM to WhatsApp Business API to sync historical data?

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    To sync FreshSales CRM with WhatsApp Business API and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your WhatsApp Business API integration with FreshSales CRM, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect WhatsApp Business API to FreshSales CRM for two-way synchronization?

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    To integrate WhatsApp Business API with FreshSales CRM for two-way synchronization, Albato uses a system of triggers and actions. You can link FreshSales CRM to WhatsApp Business API by setting up two separate automations. The first automation sent data from FreshSales CRM to WhatsApp Business API. For instance, when a record is created or updated in FreshSales CRM, the automation ensures the changes are reflected in WhatsApp Business API. The second automation works in reverse, updating FreshSales CRM when changes occur in WhatsApp Business API.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless WhatsApp Business API FreshSales CRM integration and keeps your data consistent across both platforms.

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