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    FreshSales CRM Integrations
    WhatsApp Business API Integrations

    FreshSales CRM and WhatsApp Business API integration

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    How Albato works

    With Albato, you can easily integrate WhatsApp Business API with FreshSales CRM using an intuitive no-code builder. Whether you want to sync WhatsApp Business API with FreshSales CRM or connect WhatsApp Business API to FreshSales CRM, our platform makes it simple.

    How to Connect FreshSales CRM to WhatsApp Business API

    Create powerful FreshSales CRM integration with WhatsApp Business API in just a few simple steps.

    STEP 1

    Connect FreshSales CRM to WhatsApp Business API

    To connect WhatsApp Business API to FreshSales CRM, log in to Albato, select both apps, and follow the easy setup prompts. Integrate FreshSales CRM with WhatsApp Business API with just a few clicks!

    FreshSales CRM {targetApp} integration

    FreshSales CRM

    Select a Trigger

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    STEP 2

    Create workflow for WhatsApp Business API and FreshSales CRM integration

    Decide what happens when you sync FreshSales CRM with WhatsApp Business API—set up triggers in one app to automatically initiate actions in the other.

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    Trigger

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    WhatsApp Business API {targetApp} integrationCheck

    Action

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    STEP 3

    Sync FreshSales CRM with WhatsApp Business API data

    Select which data to transfer when you integrate WhatsApp Business API with FreshSales CRM—customize how your apps exchange information.

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    Synс data

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    Synс data

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    Synс data

    Integrate FreshSales CRM with WhatsApp Business API now!

    Start FREE 7-day trial to connect WhatsApp Business API to FreshSales CRM and unlock all premium features!

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    Background

    Triggers and actions for WhatsApp Business API and FreshSales CRM integration

    In FreshSales CRM and WhatsApp Business API integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 1

    Actions 21

    FreshSales CRM {targetApp} integration

    Create a Contact

    Actions

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    FreshSales CRM {targetApp} integration

    Update a Contact

    Actions

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    WhatsApp Business API {targetApp} integration

    Send a template message

    Actions

    Try WhatsApp Business API integrations!
    WhatsApp Business API {targetApp} integration

    Send a direct message

    Actions

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    Make your integration smarter with AI

    Enhance your WhatsApp Business API and FreshSales CRM integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

    Background

    Start with FreshSales CRM and WhatsApp Business API integration templates!

      Integrate WhatsApp Business API with FreshSales CRM to harness the power of automation!

      With over 800 integrations on Albato including the ability to sync WhatsApp Business API with FreshSales CRM, you can streamline your tools into one cohesive system, maximizing your team's productivity.

      Try this integration

      7-Day free trial!

      Connect FreshSales CRM to WhatsApp Business API to link essential parts of your business

      When you connect FreshSales CRM to WhatsApp Business API, you can automate processes for any business size or industry. Here's how different companies integrate FreshSales CRM with WhatsApp Business API using Albato.

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      • Never miss a lead or deal again!

      Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

      WhatsApp Business API integration with FreshSales CRM

      FreshSales CRM integrations

      FreshSales CRM

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      • CRM & ERP systems

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      Learn how to connect WhatsApp Business API to FreshSales CRM

      Frequently asked questions about FreshSales CRM and WhatsApp Business API Integration

      Why is Albato the best alternative to Zapier for integrating FreshSales CRM and WhatsApp Business API?
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      Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between FreshSales CRM and WhatsApp Business API. It’s super easy to use, and you can create powerful workflows without the hassle.

      What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating FreshSales CRM and WhatsApp Business API, Albato is the way to go!
      Does FreshSales CRM integrate with WhatsApp Business API on the free plan?
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      Yes, you can integrate FreshSales CRM with WhatsApp Business API using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your WhatsApp Business API and FreshSales CRM integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your FreshSales CRM WhatsApp Business API integration at no cost.
      How to connect WhatsApp Business API to FreshSales CRM for scheduled syncs?
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      To sync WhatsApp Business API with FreshSales CRM on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes FreshSales CRM integration with WhatsApp Business API seamless and tailored to your specific needs.
      Does FreshSales CRM integrate with WhatsApp Business API in real time?
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      Yes, FreshSales CRM integrates with WhatsApp Business API in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
      Webhook Triggers: These triggers activate your FreshSales CRM integration with WhatsApp Business API instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
      API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time FreshSales CRM and WhatsApp Business API integration.
      You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your WhatsApp Business API integration with FreshSales CRM, ensuring your workflows operate according to your requirements.
      How to connect FreshSales CRM to WhatsApp Business API?
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      Setting up an integration between FreshSales CRM and WhatsApp Business API on Albato is simple and requires no technical skills. Just follow these steps:
      1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
      2. Go to the Integrations section and select FreshSales CRM and WhatsApp Business API from the list of available apps.
      3. Choose triggers and actions. You’ll need to define an event in FreshSales CRM (the trigger) that will cause an action in WhatsApp Business API, such as sending data or creating an entry.
      4. Map the fields. Use Albato’s data mapping tool to match specific fields between FreshSales CRM and WhatsApp Business API, ensuring accurate data transfer.
      Once the integration is live, data will flow seamlessly between FreshSales CRM and WhatsApp Business API, automating your workflows and saving you time.
      How to connect FreshSales CRM to WhatsApp Business API to sync historical data?
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      To sync FreshSales CRM with WhatsApp Business API and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
      With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your WhatsApp Business API integration with FreshSales CRM, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.
      How to connect WhatsApp Business API to FreshSales CRM for two-way synchronization?
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      To integrate WhatsApp Business API with FreshSales CRM for two-way synchronization, Albato uses a system of triggers and actions. You can link FreshSales CRM to WhatsApp Business API by setting up two separate automations. The first automation sent data from FreshSales CRM to WhatsApp Business API. For instance, when a record is created or updated in FreshSales CRM, the automation ensures the changes are reflected in WhatsApp Business API. The second automation works in reverse, updating FreshSales CRM when changes occur in WhatsApp Business API.
      To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless WhatsApp Business API FreshSales CRM integration and keeps your data consistent across both platforms.

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