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    Securing your data. Empowering your business.

    At Albato, safeguarding your data is our top priority. We employ the best industry solutions to ensure the highest level of protection for your information.

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    Commitment

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    Policy
    We have adopted a data security policy that aligns with industry best practices.
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    Measures
    Our robust security measures safeguard your data against external threats.
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    Protocols
    We strictly follow security protocols to ensure end-to-end data protection.
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    GDPR
    Our operations are conducted under the European standards for data management.

    Infrastructure

    Our entire infrastructure is designed based on advanced security practices to protect our customers' data and keep it safe.

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    Encryption Standards

    Data at rest is secured using 256-bit AES encryption, while data in transit is protected using TLS 1.2 and 1.3 with AES 256 encryption. This ensures that your data remains secure as it is stored and as it travels over the network.

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    Additional security measures

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    Where applicable, we exchange data through Hypertext Transfer Protocol Secure (HTTPS), which uses encryption for secure communication.
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    Our hosting environment is only accessible from the private network via VPN and does not support direct access from the public internet.
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    Only authorized staff can get access to the logs in order to troubleshoot system failures and make sure the backups are working properly.
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    All database backups are encrypted. The decryption keys are harbored on a different stand-alone highly secure server, providing an extra security layer.
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    GDPR

    European Standards for Data Management

    At Albato, we ensure that all data management practices comply with the General Data Protection Regulation (GDPR), prioritizing privacy and protection when providing services to EU customers. Our infrastructure meets stringent European standards, with strong measures for encryption, access control, and incident response, to safeguard customer data at every step.

    SOC 2 Type 2 is a continuous effort, and Albato undergoes a rigorous, comprehensive audit every year to confirm our status. Furthermore, we are in the process of obtaining an ISO 27001 certification to further enhance our security practices.

    Furthermore, all of Albato’s data sub-processors, such as Intercom, HubSpot, and AWS, have been confirmed as GDPR-compliant.

    If you want the full GDPR report, reach out to info@albato.com

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    SOC 2

    Albato is SOC 2 Type 2 Certified

    The SOC2 Type 2 certificate proves our compliance with industry regulations, and confirms our commitment to protect customer data and maintain trust with our users and partners.

    This security framework covers the following areas:
    • Security: Protection from unauthorized access and breaches.
    • Availability: Operational and always accessible systems.
    • Processing Integrity: Reliable and accurate data processing.
    • Confidentiality: Safe handling of sensitive information to ensure it’s not compromised.
    • Privacy: Compliance with data privacy regulations and laws.

    SOC 2 Type 2 is a continuous effort, and Albato undergoes a rigorous, comprehensive audit every year to confirm our status. Furthermore, we are in the process of obtaining an ISO 27001 certification to further enhance our security practices.

    If you want the full SOC 2 report, reach out to info@albato.com

    Your responsibility

    Your responsibility

    Your Role in Ensuring Data Security

    While we ensure the security of Albato systems, we encourage our users to follow good security practices. This includes reading and understanding our Acceptable Use Policy and Terms of Use, regularly auditing your organization's users, securely handling credentials, and notifying Albato immediately of any suspected information security breaches.

    Contact us!

    If you have any questions or concerns about security practices at Albato, or if you believe you have found a vulnerability in Albato's platform, please reach out to us at info@albato.com

    Albato is committed to providing a secure and reliable platform for all users. We continuously work to enhance our security posture and protect your data.