HugMe integrations

Unique multichannel customer service and monitoring software

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About HugMe integrations

Enhance your customer service experience with HugMe's integration and automation capabilities on Albato. Effortlessly connect HugMe to your favorite apps, streamlining your multichannel customer service and monitoring processes. With available triggers such as Updated ticket and New ticket, you can automate tasks and ensure your support team stays on top of every customer inquiry. Actions like sending public or private messages, getting tickets by ID, and retrieving attachments by ID are just a few of the powerful features you can access through HugMe's seamless integration with Albato. Improve your customer support efficiency and stay connected with your clients using HugMe and Albato.

How to create the HugMe integration

Connect HugMe to Albato
All Available Triggers and Actions...
Discover 600+ Integration-Ready Apps
All Available Triggers and Actions...
  1. stepIcon

    Step 1: Connect HugMe to Albato

    The authorization process for HugMe in Albato is fast and secure. Just a few clicks and your application is connected to Albato.
  2. stepIcon

    Step 2: Choose one of 500+ applications to integrate with HugMe

    Pick the application you want to use as a trigger for automation in Albato. A trigger is an event that initiates your automation.
  3. stepIcon

    Step 3: Define the application and action after trigger activation

    Specify the application and the action that should take place after the trigger is activated. You can choose any number of actions – from sending a notification to creating a new record in a database.
  4. stepIcon

    Step 4: Configure the data transfer between applications

    Select the data that will be transferred from one application to another during the integration. You can adjust these parameters to suit your needs. That's it! Now you have more time to work on other important tasks.
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Triggers and actions available for HugMe integration
triggers 2
New ticket
New ticket
Updated ticket
Updated ticket
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Add Trigger
Add trigger to our construction app
actions 4
Send public message
Send public message
Send private message
Send private message
Get attachment by ID
Get attachment by ID
Get ticket by ID
Get ticket by ID

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Frequently asked questions

What HugMe triggers are available for integration?

Initial event: New ticket, Updated ticket

What HugMe actions are available for integration?

Target actions: Send public message, Send private message, Get attachment by ID, Get ticket by ID

How many apps are available for integration?

18 apps are available for integration with HugMe

How is the integration done?

Data transfer from HugMe is done via API.

How to activate a plan?

We offer you a 7-day free trial to set up the required integrations and test the platform. Our managers will help you set up your integrations in no time. Once the setup is done, you will be able to understand how many accounts and transactions you need.

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