8/12/2025
· 4 min. read
In this article
HugMe is a service designed to centralize and manage customer interactions from email, social media, messengers. Connect HugMe with Albato to integrate it with over 1000+ apps, including AI tools like Grok and Claude.
Step-by-step instructions
- Log in to your Albato account.
- Go to the Apps section and click Add a connection.
- Search for HugMe, select it, and click Add a connection again.
- Name your connection. To set up the connection, enter the email address and password associated with your HugMe account.
Your connection is ready, and you can now create automations with Albato and HugMe. If you have any issues, contact support via the live chat on our website.
About HugMe
HugMe helps businesses manage customer interactions across multiple channels.
With it, you can:
- Consolidate messages from WhatsApp, social media, and chat into one dashboard.
- Automate workflows and assign tickets to the right team members.
- Monitor customer conversations in real time.
- Improve customer satisfaction with analytics and performance reports.
