Speech Analytics integrations
Speech Analytics — is a cloud service to control the quality of telephone conversations and call-center performance.
About Speech Analytics integrations
Unlock the full potential of Speech Analytics with Albato integration, automating and streamlining your call-center performance management. Seamlessly connect Speech Analytics to your favorite apps, enhancing your ability to control the quality of telephone conversations. With the Calls filter trigger, you can automate tasks, ensuring a smooth and efficient workflow. Experience the power of Speech Analytics' integration with Albato and revolutionize your call-center operations.
How to create the Speech Analytics integration
Step 1: Connect Speech Analytics to Albato
The authorization process for Speech Analytics in Albato is fast and secure. Just a few clicks and your application is connected to Albato.Step 2: Choose one of 500+ applications to integrate with Speech Analytics
Pick the application you want to use as a trigger for automation in Albato. A trigger is an event that initiates your automation.Step 3: Define the application and action after trigger activation
Specify the application and the action that should take place after the trigger is activated. You can choose any number of actions – from sending a notification to creating a new record in a database.Step 4: Configure the data transfer between applications
Select the data that will be transferred from one application to another during the integration. You can adjust these parameters to suit your needs. That's it! Now you have more time to work on other important tasks.
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Tutorials
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