logo main
  • Language
    En
    English
    Portuguese
    Spanish
    • Log inGet started free
    Intercom
    PrestaShop
    Live Chat

    Intercom and PrestaShop integration

    Build smart, no-code workflows with Intercom and PrestaShop using triggers, actions, and AI logic—automate any process in minutes.

    Start for free

    no time limits on the free plan

    no credit card required

    Icon

    Clear pricing with no hidden fees

    Icon

    Efficient transaction management = lower costs

    Icon

    Move your historical data in just a few clicks

    Icon

    Talk to support that actually helps—fast

    Trusted by 10,000+ teams around the world

    Best results
    G2 High Performer 2025
    G2 Regional Leader 2025
    G2 Grid Leader 2025
    Capterra Best Value 2025
    gdpr
    Soc 2
    PH Top of the Day
    Golden Kitty
    PH Product of the Month
    app.integrationsTrustSection.testimonial.author

    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.

    Triggers and actions for PrestaShop and Intercom integration

    In Intercom and PrestaShop integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 14

    Intercom integration

    The Lead tag has been added

    Triggers

    Try it now!
    Intercom integration

    New Unsubscription

    Triggers

    Try it now!
    PrestaShop integration

    New customer

    Triggers

    Try it now!
    PrestaShop integration

    Customer updated

    Triggers

    Try it now!

    Actions 23

    Intercom integration

    Find contact

    Actions

    Try it now!
    Intercom integration

    Send a message/email to a contact

    Actions

    Try it now!
    PrestaShop integration

    Get customer by ID

    Actions

    Try it now!
    PrestaShop integration

    Get address by ID

    Actions

    Try it now!

    What users say about Albato

    capterrastars
    g2stars

    Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

    Verified user
    Verified user
    G2 reviews

    A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

    Rida Z.
    Rida Z.
    G2 reviews

    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.
    David K.
    G2 reviews

    A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

    Keith T.
    Keith T.
    G2 reviews

    How to Connect Intercom to PrestaShop

    Create powerful Intercom integration with PrestaShop in just a few simple steps.

    STEP 1

    Connect Intercom to PrestaShop

    Log in to Albato, select Intercom and PrestaShop, and follow the quick setup steps—no coding required. Integrate Intercom with PrestaShop with just a few clicks!

    ShopifyFacebookIntercom integrationIntercom integrationSlackClickup
    STEP 2

    Build a workflow for your Intercom and PrestaShop integration

    Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

    Intercom integrationArrow

    Trigger

    Arrow
    Down
    PrestaShop integrationCheck

    Actions

    Down
    STEP 3

    Map your data

    Pick the fields you want to transfer between Intercom and PrestaShop. Customize the data flow to match your process.

    Check

    Synс data

    Check

    Synс data

    Check

    Synс data

    Launch your integration!

    Start your FREE 7-day trial to activate the Intercom + PrestaShop integration and access all premium features.

    Get started free7-Day free trial

    How does the integration with Intercom and PrestaShop works in Albato?

    Try this integration

    7-Day free trial!

    PrestaShop integration with Intercom

    Intercom integrations

    Intercom

    Categories

    • Live Chat

    Alternative Apps

    Bachata integrations
    Convert — AI for your sales integrations
    Intercom integrations
    Pact integrations
    Rocket.Chat integrations
    Suitedash integrations
    Talk-me integrations
    Tawk.to integrations
    PrestaShop integrations

    PrestaShop

    Categories

    • eCommerce

    Alternative Apps

    AliExpress integrations
    RD Station integrations
    WooCommerce integrations
    Airtable integrations
    AltTextify integrations
    Bling integrations
    CIAN integrations
    Dukaan integrations

    Learn how to connect PrestaShop to Intercom

    previous
    next

    Frequently asked questions about Intercom and PrestaShop Integration

    Why is Albato the best alternative to Zapier for integrating Intercom and PrestaShop?

    collapsed
    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Intercom and PrestaShop. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Intercom and PrestaShop, Albato is the way to go!

    Does Intercom integrate with PrestaShop on the free plan?

    collapsed
    Yes, you can integrate Intercom with PrestaShop using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your PrestaShop and Intercom integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Intercom PrestaShop integration at no cost.

    How to connect PrestaShop to Intercom for scheduled syncs?

    collapsed
    To sync PrestaShop with Intercom on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Intercom integration with PrestaShop seamless and tailored to your specific needs.

    Does Intercom integrate with PrestaShop in real time?

    collapsed
    Yes, Intercom integrates with PrestaShop in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your Intercom integration with PrestaShop instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Intercom and PrestaShop integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your PrestaShop integration with Intercom, ensuring your workflows operate according to your requirements.

    How to connect Intercom to PrestaShop?

    collapsed
    Setting up an integration between Intercom and PrestaShop on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select Intercom and PrestaShop from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in Intercom (the trigger) that will cause an action in PrestaShop, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between Intercom and PrestaShop, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between Intercom and PrestaShop, automating your workflows and saving you time.

    How to connect Intercom to PrestaShop to sync historical data?

    collapsed
    To sync Intercom with PrestaShop and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your PrestaShop integration with Intercom, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect PrestaShop to Intercom for two-way synchronization?

    collapsed
    To integrate PrestaShop with Intercom for two-way synchronization, Albato uses a system of triggers and actions. You can link Intercom to PrestaShop by setting up two separate automations. The first automation sent data from Intercom to PrestaShop. For instance, when a record is created or updated in Intercom, the automation ensures the changes are reflected in PrestaShop. The second automation works in reverse, updating Intercom when changes occur in PrestaShop.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless PrestaShop Intercom integration and keeps your data consistent across both platforms.

    Build your automation for free!

    Get started