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Freshworks (Freshdesk) and SMS Dev integration

Q: Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and SMS Dev?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and SMS Dev. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and SMS Dev, Albato is the way to go!

Build smart, no-code workflows with Freshworks (Freshdesk) and SMS Dev using triggers, actions, and AI logic—automate any process in minutes.

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no time limits on the free plan

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Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

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Trusted by 10,000+ teams around the world

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for SMS Dev and Freshworks (Freshdesk) integration

In Freshworks (Freshdesk) and SMS Dev integration triggers start workflows when something happens, while actions make changes in response.

Triggers 4

New Contact

Triggers

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Updated Contact

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Actions 12

Create a Contact

Actions

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Create a Company

Actions

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Send SMS

Actions

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Custom API request

Actions

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Freshworks (Freshdesk) to SMS Dev

Create powerful Freshworks (Freshdesk) integration with SMS Dev in just a few simple steps.

STEP 1

Connect Freshworks (Freshdesk) to SMS Dev

Log in to Albato, select Freshworks (Freshdesk) and SMS Dev, and follow the quick setup steps—no coding required. Integrate Freshworks (Freshdesk) with SMS Dev with just a few clicks!

STEP 2

Build a workflow for your Freshworks (Freshdesk) and SMS Dev integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Freshworks (Freshdesk) and SMS Dev. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Freshworks (Freshdesk) + SMS Dev integration and access all premium features.

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Integrating Freshworks (Freshdesk) with SMS Dev is straightforward and efficient with Albato, a platform designed to simplify the integration and automation of workflows across a wide range of applications. Albato allows users to connect their favorite apps without needing expert coding skills, thanks to its intuitive automation builder. This builder focuses on triggers, which are events that start an automation, and actions, the tasks performed in response to those triggers. For example, a powerful integration using Albato could automatically connect Freshworks (Freshdesk) and SMS Dev to enhance customer service. You could set up an automation where the trigger is "Contact Created" in Freshdesk. In response, the action could be "Send SMS" through SMS Dev. This means every time a new contact is added in Freshdesk, a welcome or confirmation message could be automatically sent via SMS, streamlining communication and enhancing the customer experience with minimal effort. This is just one of the many ways Albato can help you integrate and automate your business processes efficiently.

SMS Dev integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Streamline your customer support workflow with Albato by integrating Freshworks (Freshdesk) to connect with over 1,000+ popular applications. This integration, powered by Freshdesk's comprehensive API, enables seamless communication between Freshdesk customer support and essential tools like Microsoft Teams, WhatsApp, Jira Software Cloud, Slack, Salesforce, and Zendesk. Automate tasks such as finding tickets by ID, adding notes, creating tickets, forums, forum topics, categories, companies, and managing contacts. With triggers like "Contact Created," ensure that every customer interaction is captured and addressed efficiently. Enhance your Freshworks CRM and Freshdesk support capabilities, ensuring a superior customer experience through automation and connectivity.

SMS Dev

Integrate SMS Dev with Albato to unlock the power of efficient and reliable messaging across 1,000+ popular applications. Through SMS Dev's simple API, you can connect with essential tools like Google Sheets, Google Calendar, Slack, Salesforce, Microsoft Teams, QuickBooks Online, Typeform, HubSpot, Shopify, and Squarespace. Automate the sending of SMS for various purposes such as account validation, appointment confirmations, and payment reminders directly from your favorite apps. This seamless integration not only enhances interaction with your audience but also streamlines communication processes, ensuring fast and reliable message delivery across all Brazilian operators. With Albato, integrating SMS Dev into your workflow is straightforward, elevating your communication strategy effortlessly.

Learn how to connect SMS Dev to Freshworks (Freshdesk)

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Freshworks: Automate Business Impact

Freshworks is a Customer Service, IT, and CRM software that's incredibly powerful, yet fast, easy and cost effective.

Frequently asked questions about Freshworks (Freshdesk) and SMS Dev Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and SMS Dev?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and SMS Dev. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and SMS Dev, Albato is the way to go!

Does Freshworks (Freshdesk) integrate with SMS Dev on the free plan?

Yes, you can integrate Freshworks (Freshdesk) with SMS Dev using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your SMS Dev and Freshworks (Freshdesk) integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshworks (Freshdesk) SMS Dev integration at no cost.

How to connect SMS Dev to Freshworks (Freshdesk) for scheduled syncs?

To sync SMS Dev with Freshworks (Freshdesk) on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshworks (Freshdesk) integration with SMS Dev seamless and tailored to your specific needs.

Does Freshworks (Freshdesk) integrate with SMS Dev in real time?

Yes, Freshworks (Freshdesk) integrates with SMS Dev in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Freshworks (Freshdesk) integration with SMS Dev instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshworks (Freshdesk) and SMS Dev integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your SMS Dev integration with Freshworks (Freshdesk), ensuring your workflows operate according to your requirements.

How to connect Freshworks (Freshdesk) to SMS Dev?

Setting up an integration between Freshworks (Freshdesk) and SMS Dev on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Freshworks (Freshdesk) and SMS Dev from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Freshworks (Freshdesk) (the trigger) that will cause an action in SMS Dev, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Freshworks (Freshdesk) and SMS Dev, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Freshworks (Freshdesk) and SMS Dev, automating your workflows and saving you time.

How to connect Freshworks (Freshdesk) to SMS Dev to sync historical data?

To sync Freshworks (Freshdesk) with SMS Dev and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your SMS Dev integration with Freshworks (Freshdesk), log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect SMS Dev to Freshworks (Freshdesk) for two-way synchronization?

To integrate SMS Dev with Freshworks (Freshdesk) for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshworks (Freshdesk) to SMS Dev by setting up two separate automations. The first automation sent data from Freshworks (Freshdesk) to SMS Dev. For instance, when a record is created or updated in Freshworks (Freshdesk), the automation ensures the changes are reflected in SMS Dev. The second automation works in reverse, updating Freshworks (Freshdesk) when changes occur in SMS Dev.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless SMS Dev Freshworks (Freshdesk) integration and keeps your data consistent across both platforms.

Build your automation for free!

Get started

Freshworks (Freshdesk) and SMS Dev integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for SMS Dev and Freshworks (Freshdesk) integration

New Contact

Updated Contact

Create a Contact

Create a Company

Send SMS

Custom API request

What users say about Albato

How to Connect Freshworks (Freshdesk) to SMS Dev

Connect Freshworks (Freshdesk) to SMS Dev

Build a workflow for your Freshworks (Freshdesk) and SMS Dev integration

Map your data

How does the integration with Freshworks (Freshdesk) and SMS Dev works in Albato?

SMS Dev integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

SMS Dev

Learn how to connect SMS Dev to Freshworks (Freshdesk)

Freshworks: Automate Business Impact

Top-Rated SaaS Platforms for Customer Communication in 2025

How to connect SMS Dev to Albato

Frequently asked questions about Freshworks (Freshdesk) and SMS Dev Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and SMS Dev?

Does Freshworks (Freshdesk) integrate with SMS Dev on the free plan?

How to connect SMS Dev to Freshworks (Freshdesk) for scheduled syncs?

Does Freshworks (Freshdesk) integrate with SMS Dev in real time?

How to connect Freshworks (Freshdesk) to SMS Dev?

How to connect Freshworks (Freshdesk) to SMS Dev to sync historical data?

How to connect SMS Dev to Freshworks (Freshdesk) for two-way synchronization?

Build your automation for free!