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    Freshworks (Freshdesk) integrations

    Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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    How to create the Freshworks (Freshdesk) integration

    Connect Freshworks (Freshdesk) to Albato
    All Available Triggers and Actions...
    Discover 600+ Integration-Ready Apps
    All Available Triggers and Actions...
    1. stepIcon

      Step 1: Connect Freshworks (Freshdesk) to Albato

      The authorization process for Freshworks (Freshdesk) in Albato is fast and secure. Just a few clicks and your application is connected to Albato.
    2. stepIcon

      Step 2: Choose one of 500+ applications to integrate with Freshworks (Freshdesk)

      Pick the application you want to use as a trigger for automation in Albato. A trigger is an event that initiates your automation.
    3. stepIcon

      Step 3: Define the application and action after trigger activation

      Specify the application and the action that should take place after the trigger is activated. You can choose any number of actions – from sending a notification to creating a new record in a database.
    4. stepIcon

      Step 4: Configure the data transfer between applications

      Select the data that will be transferred from one application to another during the integration. You can adjust these parameters to suit your needs. That's it! Now you have more time to work on other important tasks.
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    Triggers and actions available for Freshworks (Freshdesk) integration
    triggers 4
    New Contact
    New Contact
    Updated Contact
    Updated Contact
    New Ticket
    New Ticket
    Update Ticket
    Update Ticket
    actions 9
    Create a Contact
    Create a Contact
    Create a Company
    Create a Company
    Create a Forum Category
    Create a Forum Category
    Create a Forum
    Create a Forum
    Create integration

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    Tutorials

    Show more
    Freshworks: Automate Business Impact
    Freshworks
    2 min. read

    Freshworks: Automate Business Impact

    Freshworks is a Customer Service, IT, and CRM software that's incredibly powerful, yet fast, easy and cost effective.

    Frequently asked questions

    What Freshworks (Freshdesk) triggers are available for integration?

    Initial event: New Contact, Updated Contact, New Ticket, Update Ticket

    What Freshworks (Freshdesk) actions are available for integration?

    Target actions: Create a Contact, Create a Company, Create a Forum Category, Create a Forum, Create Forum Topic, Create Ticket, Add Notes to a Ticket, Find Ticket by ID, Find Contact by ID

    How many apps are available for integration?

    18 apps are available for integration with Freshworks (Freshdesk)

    How is the integration done?

    Data transfer from Freshworks (Freshdesk) is done via API.

    How to activate a plan?

    We offer you a 7-day free trial to set up the required integrations and test the platform. Our managers will help you set up your integrations in no time. Once the setup is done, you will be able to understand how many accounts and transactions you need.

    Build your integration for free!

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