Integrate Facebook with Freshworks (Freshdesk)

Connect Facebook to Freshworks (Freshdesk) with no code

Albato simplifies the process of integrating Facebook with Freshworks (Freshdesk), enabling a seamless connection between social media engagements and customer support processes. Albato is a platform that effortlessly bridges the gap between various applications, allowing for easy setup of automation workflows. It operates on a trigger and action mechanism, where a trigger in one app can initiate an action in another, without requiring deep technical knowledge. For example, using Albato, you can automate the creation of a customer support ticket in Freshdesk whenever there is a new lead from Facebook Lead Ads. This is set up by identifying "Lead Ad" as the trigger in Facebook and linking it to the "Create Ticket" action in Freshworks (Freshdesk). This integration ensures that every potential customer captured through Facebook is quickly and efficiently attended to by your support team, enhancing response times and improving customer satisfaction.


  • Social networks
  • Popular
  • Facebook
  • Help Desk

How it works

With Albato, you can easily integrate your applications into automated workflows using an intuitive builder, without the need for coding knowledge.

  • 1

    Connect your apps to Albato. It's quick, taking only 5 minutes, and totally safe.

  • 2

    Select the app and event that will trigger your integration, or set up a schedule as you prefer.

  • 3

    Select the actions to be performed and the data you wish to send once your integration is started.

  • 4

    That's it, it's done

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I like Albato for the following reasons: Intuitive Interface — The interface is pretty easy to use and easily understandable. Extensive App Library — Albato offers a good set of Apps to intergrate, especially all the commonly used ones. Customization Options - Can customize the workflows easily. Real-time Monitoring — We are able to monitor the automation in real time very effectively.

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