HelpDeskEddy integrations

Обрабатывайте все обращения клиентов в службу поддержки в одном месте

CATEGORIES
CRM systems
Other
NICHES
Other

How to create the HelpDeskEddy integration

Connect HelpDeskEddy to Albato
All Available Triggers and Actions...
Discover 600+ Integration-Ready Apps
All Available Triggers and Actions...
  1. stepIcon

    Step 1: Connect HelpDeskEddy to Albato

    The authorization process for HelpDeskEddy in Albato is fast and secure. Just a few clicks and your application is connected to Albato.
  2. stepIcon

    Step 2: Choose one of 500+ applications to integrate with HelpDeskEddy

    Pick the application you want to use as a trigger for automation in Albato. A trigger is an event that initiates your automation.
  3. stepIcon

    Step 3: Define the application and action after trigger activation

    Specify the application and the action that should take place after the trigger is activated. You can choose any number of actions – from sending a notification to creating a new record in a database.
  4. stepIcon

    Step 4: Configure the data transfer between applications

    Select the data that will be transferred from one application to another during the integration. You can adjust these parameters to suit your needs. That's it! Now you have more time to work on other important tasks.
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Triggers and actions available for HelpDeskEddy integration
triggers 18
Ticket answer in chat from staff
Ticket answer in chat from staff
Satisfaction added
Satisfaction added
Type changed
Type changed
Owner update
Owner update
actions 18
Create ticket
Create ticket
Add answer
Add answer
Create contact
Create contact
Add comment
Add comment

Tutorials

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Frequently asked questions

What HelpDeskEddy triggers are available for integration?

Initial event: Ticket answer in chat from staff, Satisfaction added, Type changed, Owner update, Ticket close, Department update, New ticket, Comment created from user, Sla overdue, Priority changed, Ticket answer from staff, Status changed, Comment created, Comment created from staff, Ticket answer, Ticket answer from user, Ticket answer in chat, Ticket answer in chat from user

What HelpDeskEddy actions are available for integration?

Target actions: Create ticket, Add answer, Create contact, Add comment, Get a number of user, Get user status, Change status ticket, Change owner, Get identifiers of standard ticket fields, Change departament, Get amount of user tickets, Close ticket, Change type, Change priority, Update the application, Get a request by ID, Find a user by ID, Application search

How many apps are available for integration?

18 apps are available for integration with HelpDeskEddy

How is the integration done?

Data transfer from HelpDeskEddy is done via API.

How to activate a plan?

We offer you a 7-day free trial to set up the required integrations and test the platform. Our managers will help you set up your integrations in no time. Once the setup is done, you will be able to understand how many accounts and transactions you need.

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