Integrate Freshworks (Freshdesk) with Power BI

Connect Freshworks (Freshdesk) to Power BI with no code

Albato simplifies the process of integrating Freshworks (Freshdesk) with Power BI, enabling businesses to connect their customer support data with analytics tools effortlessly. Albato is a robust platform designed to make integration and automation between various applications straightforward and accessible to users without extensive technical know-how. Through Albato's automation builder, users can easily set up triggers, which are specific events that initiate an automation, and actions, the resulting tasks carried out in response to those triggers, to streamline operations between different apps. An example of how Freshworks and Power BI integration could work via Albato involves automating the flow of support ticket data into a comprehensive dashboard for deeper analysis. When a "Contact Created" trigger is activated in Freshdesk (trigger), an action could be set up in Power BI to "Insert rows" in a dataset (action). This integration allows for real-time data transfer from Freshdesk to Power BI, enabling businesses to analyze customer support trends, ticket volumes, and response times, all within a powerful BI tool. Albato makes such complex integrations achievable with a few clicks, enhancing the synergy between customer support and data analytics.


  • Help Desk
  • Analytics
  • Databases

How it works

With Albato, you can easily integrate your applications into automated workflows using an intuitive builder, without the need for coding knowledge.

  • 1

    Connect your apps to Albato. It's quick, taking only 5 minutes, and totally safe.

  • 2

    Select the app and event that will trigger your integration, or set up a schedule as you prefer.

  • 3

    Select the actions to be performed and the data you wish to send once your integration is started.

  • 4

    That's it, it's done

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I like Albato for the following reasons: Intuitive Interface — The interface is pretty easy to use and easily understandable. Extensive App Library — Albato offers a good set of Apps to intergrate, especially all the commonly used ones. Customization Options - Can customize the workflows easily. Real-time Monitoring — We are able to monitor the automation in real time very effectively.

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