Freshservice and Viber integration

Q: Why is Albato the best alternative to Zapier for integrating Freshservice and Viber?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshservice and Viber. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshservice and Viber, Albato is the way to go!

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With Albato, you can easily integrate Viber with Freshservice using an intuitive no-code builder. Whether you want to sync Viber with Freshservice or connect Viber to Freshservice, our platform makes it simple.

How to Connect Freshservice to Viber

Create powerful Freshservice integration with Viber in just a few simple steps.

STEP 1

Connect Freshservice to Viber

To connect Viber to Freshservice, log in to Albato, select both apps, and follow the easy setup prompts. Integrate Freshservice with Viber with just a few clicks!

Freshservice

Select a Trigger

STEP 2

Create workflow for Viber and Freshservice integration

Decide what happens when you sync Freshservice with Viber—set up triggers in one app to automatically initiate actions in the other.

Trigger

Action

STEP 3

Sync Freshservice with Viber data

Select which data to transfer when you integrate Viber with Freshservice—customize how your apps exchange information.

Synс data

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Triggers and actions for Viber and Freshservice integration

In Freshservice and Viber integration triggers start workflows when something happens, while actions make changes in response.

Triggers 5

New Ticket

Triggers

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Update Ticket

Triggers

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New message from the user

Triggers

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The user subscribed

Triggers

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Actions 7

Create Ticket

Actions

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Update Ticket

Actions

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Get User Details

Actions

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Send a message

Actions

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Make your integration smarter with AI

Enhance your Viber and Freshservice integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

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Connect Freshservice to Viber to link essential parts of your business

When you connect Freshservice to Viber, you can automate processes for any business size or industry. Here's how different companies integrate Freshservice with Viber using Albato.

New lead submits form

Create New Contact

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Never miss a lead or deal again!

Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

Viber integration with Freshservice

Freshservice

Integrate Freshservice with over 800 applications on Albato to automate and streamline your IT service management workflows. With actions like "Create Ticket" to automatically generate tickets for incidents or requests, "Update Ticket" to keep your support process up to date, and "Get Ticket by ID" to fetch specific ticket details, you can enhance your service desk operations. Additionally, trigger events such as "New Ticket" to initiate workflows when new issues arise, or "Update Ticket" to keep track of any changes. With Freshservice integrations and comprehensive API documentation, you can seamlessly automate ticket management, improve IT support efficiency, and enhance service delivery across your organization.

Viber

Unlock the full potential of Viber with Albato by integrating it with over 600 popular applications, including Google Sheets, Google Calendar, Slack, Salesforce, Microsoft Teams, QuickBooks Online, Typeform, HubSpot, Shopify, and Squarespace. Through Albato’s robust API, you can connect and automate workflows, ensuring seamless communication and data exchange. Actions such as retrieving user details become streamlined, while triggers like new messages from users, subscriptions, or unsubscriptions activate automated tasks across your connected applications. Enhance your Viber experience by integrating it with essential business tools to improve engagement and efficiency.

Learn how to connect Viber to Freshservice

Viber

1 min. read

Viber: Chatbot integration

Viber is a messenger application that allows you to send messages, make video and voice VoIP calls over the Internet.

Frequently asked questions about Freshservice and Viber Integration

Why is Albato the best alternative to Zapier for integrating Freshservice and Viber?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshservice and Viber. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshservice and Viber, Albato is the way to go!

Does Freshservice integrate with Viber on the free plan?

Yes, you can integrate Freshservice with Viber using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Viber and Freshservice integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshservice Viber integration at no cost.

How to connect Viber to Freshservice for scheduled syncs?

To sync Viber with Freshservice on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshservice integration with Viber seamless and tailored to your specific needs.

Does Freshservice integrate with Viber in real time?

Yes, Freshservice integrates with Viber in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Freshservice integration with Viber instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshservice and Viber integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Viber integration with Freshservice, ensuring your workflows operate according to your requirements.

How to connect Freshservice to Viber?

Setting up an integration between Freshservice and Viber on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Freshservice and Viber from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Freshservice (the trigger) that will cause an action in Viber, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Freshservice and Viber, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Freshservice and Viber, automating your workflows and saving you time.

How to connect Freshservice to Viber to sync historical data?

To sync Freshservice with Viber and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Viber integration with Freshservice, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Viber to Freshservice for two-way synchronization?

To integrate Viber with Freshservice for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshservice to Viber by setting up two separate automations. The first automation sent data from Freshservice to Viber. For instance, when a record is created or updated in Freshservice, the automation ensures the changes are reflected in Viber. The second automation works in reverse, updating Freshservice when changes occur in Viber.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Viber Freshservice integration and keeps your data consistent across both platforms.

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Freshservice and Viber integration

Trusted by over 110,000 users

How Albato works

How to Connect Freshservice to Viber

Connect Freshservice to Viber

Create workflow for Viber and Freshservice integration

Sync Freshservice with Viber data

Integrate Freshservice with Viber now!

Triggers and actions for Viber and Freshservice integration

New Ticket

Update Ticket

New message from the user

The user subscribed

Create Ticket

Update Ticket

Get User Details

Send a message

Make your integration smarter with AI

Start with Freshservice and Viber integration templates!

Integrate Viber with Freshservice to harness the power of automation!

Connect Freshservice to Viber to link essential parts of your business

Never miss a lead or deal again!

Viber integration with Freshservice

Freshservice

Viber

Learn how to connect Viber to Freshservice

Viber: Chatbot integration

Frequently asked questions about Freshservice and Viber Integration

Build your integration for free!