Email and Freshworks (Freshdesk) integration

Q: Why is Albato the best alternative to Zapier for integrating Email and Freshworks (Freshdesk)?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Email and Freshworks (Freshdesk). It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Email and Freshworks (Freshdesk), Albato is the way to go!

Build smart, no-code workflows with Email and Freshworks (Freshdesk) using triggers, actions, and AI logic—automate any process in minutes.

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no time limits on the free plan

no credit card required

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Freshworks (Freshdesk) and Email integration

In Email and Freshworks (Freshdesk) integration triggers start workflows when something happens, while actions make changes in response.

Triggers 5

New mail

Triggers

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New Contact

Triggers

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Updated Contact

Triggers

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Actions 11

Sending email via SMTP

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Create a Contact

Actions

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Create a Company

Actions

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Email to Freshworks (Freshdesk)

Create powerful Email integration with Freshworks (Freshdesk) in just a few simple steps.

STEP 1

Connect Email to Freshworks (Freshdesk)

Log in to Albato, select Email and Freshworks (Freshdesk), and follow the quick setup steps—no coding required. Integrate Email with Freshworks (Freshdesk) with just a few clicks!

STEP 2

Build a workflow for your Email and Freshworks (Freshdesk) integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Email and Freshworks (Freshdesk). Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Email + Freshworks (Freshdesk) integration and access all premium features.

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Albato streamlines integration between Email and Freshworks (Freshdesk), making it simpler than ever to connect these two platforms. Albato is a powerful tool that facilitates the automation of workflows and integration of various applications seamlessly. Its user-friendly automation builder allows for the creation of integrations without the need for complex coding knowledge. In the context of Albato, integrations revolve around triggers — events that kickstart an automation sequence, and actions — the tasks performed in response to those triggers. This setup empowers you to automate repetitive tasks, ensuring your systems work together efficiently. For instance, you can integrate Email with Freshworks (Freshdesk) through Albato by setting up a workflow where a new email (trigger) automatically creates a ticket in Freshdesk (action). This ensures that every time you receive an email that requires support or action, a ticket is instantly created in Freshdesk, allowing your customer support team to promptly address the query or issue. This integration not only saves time but also enhances the responsiveness and efficiency of your customer service operations.

Freshworks (Freshdesk) integration with Email

Email

With Albato, integrate your Email seamlessly with over 1,000+ popular applications, including direct integration with Facebook, to automate and streamline communication processes. Utilize the email parser feature and powerful API to connect your email service with external systems. When specific events occur, such as acquiring a new lead on Facebook, automatically trigger actions like sending an email via SMTP to any mail server. This integration not only simplifies the process of managing leads and communication but also ensures timely and efficient responses, enhancing your overall workflow automation.

Freshworks (Freshdesk)

Streamline your customer support workflow with Albato by integrating Freshworks (Freshdesk) to connect with over 1,000+ popular applications. This integration, powered by Freshdesk's comprehensive API, enables seamless communication between Freshdesk customer support and essential tools like Microsoft Teams, WhatsApp, Jira Software Cloud, Slack, Salesforce, and Zendesk. Automate tasks such as finding tickets by ID, adding notes, creating tickets, forums, forum topics, categories, companies, and managing contacts. With triggers like "Contact Created," ensure that every customer interaction is captured and addressed efficiently. Enhance your Freshworks CRM and Freshdesk support capabilities, ensuring a superior customer experience through automation and connectivity.

Learn how to connect Freshworks (Freshdesk) to Email

2 min. read

How to connect email to Albato via SMTP and IMAP

In this article, you will learn how to automate email tasks with Albato by sending pre-formatted messages or extracting data from incoming emails.

Frequently asked questions about Email and Freshworks (Freshdesk) Integration

Why is Albato the best alternative to Zapier for integrating Email and Freshworks (Freshdesk)?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Email and Freshworks (Freshdesk). It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Email and Freshworks (Freshdesk), Albato is the way to go!

Does Email integrate with Freshworks (Freshdesk) on the free plan?

Yes, you can integrate Email with Freshworks (Freshdesk) using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Freshworks (Freshdesk) and Email integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Email Freshworks (Freshdesk) integration at no cost.

How to connect Freshworks (Freshdesk) to Email for scheduled syncs?

To sync Freshworks (Freshdesk) with Email on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Email integration with Freshworks (Freshdesk) seamless and tailored to your specific needs.

Does Email integrate with Freshworks (Freshdesk) in real time?

Yes, Email integrates with Freshworks (Freshdesk) in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Email integration with Freshworks (Freshdesk) instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Email and Freshworks (Freshdesk) integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Freshworks (Freshdesk) integration with Email, ensuring your workflows operate according to your requirements.

How to connect Email to Freshworks (Freshdesk)?

Setting up an integration between Email and Freshworks (Freshdesk) on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Email and Freshworks (Freshdesk) from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Email (the trigger) that will cause an action in Freshworks (Freshdesk), such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Email and Freshworks (Freshdesk), ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Email and Freshworks (Freshdesk), automating your workflows and saving you time.

How to connect Email to Freshworks (Freshdesk) to sync historical data?

To sync Email with Freshworks (Freshdesk) and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Freshworks (Freshdesk) integration with Email, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Freshworks (Freshdesk) to Email for two-way synchronization?

To integrate Freshworks (Freshdesk) with Email for two-way synchronization, Albato uses a system of triggers and actions. You can link Email to Freshworks (Freshdesk) by setting up two separate automations. The first automation sent data from Email to Freshworks (Freshdesk). For instance, when a record is created or updated in Email, the automation ensures the changes are reflected in Freshworks (Freshdesk). The second automation works in reverse, updating Email when changes occur in Freshworks (Freshdesk).
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Freshworks (Freshdesk) Email integration and keeps your data consistent across both platforms.

Build your automation for free!

Get started

Email and Freshworks (Freshdesk) integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Freshworks (Freshdesk) and Email integration

New mail

New Contact

Updated Contact

Sending email via SMTP

Create a Contact

Create a Company

What users say about Albato

How to Connect Email to Freshworks (Freshdesk)

Connect Email to Freshworks (Freshdesk)

Build a workflow for your Email and Freshworks (Freshdesk) integration

Map your data

How does the integration with Email and Freshworks (Freshdesk) works in Albato?

Freshworks (Freshdesk) integration with Email

Email

Freshworks (Freshdesk)

Learn how to connect Freshworks (Freshdesk) to Email

How to connect email to Albato via SMTP and IMAP

Frequently asked questions about Email and Freshworks (Freshdesk) Integration

Why is Albato the best alternative to Zapier for integrating Email and Freshworks (Freshdesk)?

Does Email integrate with Freshworks (Freshdesk) on the free plan?

How to connect Freshworks (Freshdesk) to Email for scheduled syncs?

Does Email integrate with Freshworks (Freshdesk) in real time?

How to connect Email to Freshworks (Freshdesk)?

How to connect Email to Freshworks (Freshdesk) to sync historical data?

How to connect Freshworks (Freshdesk) to Email for two-way synchronization?

Build your automation for free!