Integrate Freshworks (Freshdesk) with Twitter

Connect Freshworks (Freshdesk) to Twitter with no code

Albato makes it incredibly easy to integrate Freshworks (Freshdesk) and Twitter, enhancing customer service and social media management. Albato is a no-code platform that simplifies the process of connecting various applications to automate workflows and tasks. It uses an intuitive automation builder where users can set up triggers—events that initiate an automation—and actions, the tasks performed in response to those triggers. For example, you can connect Freshworks and Twitter via Albato to automatically create a ticket in Freshdesk whenever there's a new user mention on Twitter. This ensures that every mention, which could be a customer query or feedback, is promptly addressed by your support team, enhancing response times and customer satisfaction. This integration streamlines customer service operations by connecting social engagement with your customer support platform seamlessly.


  • Help Desk
  • Social networks

How it works

With Albato, you can easily integrate your applications into automated workflows using an intuitive builder, without the need for coding knowledge.

  • 1

    Connect your apps to Albato. It's quick, taking only 5 minutes, and totally safe.

  • 2

    Select the app and event that will trigger your integration, or set up a schedule as you prefer.

  • 3

    Select the actions to be performed and the data you wish to send once your integration is started.

  • 4

    That's it, it's done

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I like Albato for the following reasons: Intuitive Interface — The interface is pretty easy to use and easily understandable. Extensive App Library — Albato offers a good set of Apps to intergrate, especially all the commonly used ones. Customization Options - Can customize the workflows easily. Real-time Monitoring — We are able to monitor the automation in real time very effectively.

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