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Freshworks (Freshdesk) and Kommo integration

Q: Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Kommo?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Kommo. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Kommo, Albato is the way to go!

Build smart, no-code workflows with Freshworks (Freshdesk) and Kommo using triggers, actions, and AI logic—automate any process in minutes.

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no time limits on the free plan

no credit card required

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Kommo and Freshworks (Freshdesk) integration

In Freshworks (Freshdesk) and Kommo integration triggers start workflows when something happens, while actions make changes in response.

Triggers 18

New Contact

Triggers

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Updated Contact

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Contact updated

Triggers

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New Note

Triggers

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Actions 26

Create a Contact

Actions

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Create a Company

Actions

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Update lead by ID

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Find company

Actions

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Freshworks (Freshdesk) to Kommo

Create powerful Freshworks (Freshdesk) integration with Kommo in just a few simple steps.

STEP 1

Connect Freshworks (Freshdesk) to Kommo

Log in to Albato, select Freshworks (Freshdesk) and Kommo, and follow the quick setup steps—no coding required. Integrate Freshworks (Freshdesk) with Kommo with just a few clicks!

STEP 2

Build a workflow for your Freshworks (Freshdesk) and Kommo integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Freshworks (Freshdesk) and Kommo. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Freshworks (Freshdesk) + Kommo integration and access all premium features.

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Albato makes integrating Freshworks (Freshdesk) with Kommo straightforward and hassle-free. Albato is a cutting-edge platform that simplifies the integration and automation of tasks across various applications, enabling users to connect their preferred apps without needing in-depth technical knowledge. By utilizing Albato's automation builder, creating automated workflows between applications is both quick and intuitive.Integrations in Albato are driven by triggers—events that initiate an automation—and actions, the tasks that are automatically carried out in response. This framework allows for the creation of streamlined processes that can significantly enhance productivity and efficiency. For instance, an integration between Freshworks and Kommo could be set up such that when a "Contact Created" event occurs in Freshworks (trigger), it automatically leads to the "New contact" action in Kommo. This integration ensures that every time a new contact is added in Freshworks, it is seamlessly created in Kommo as well, ensuring your customer data is synchronized across both platforms, thereby optimizing your sales and support efforts.

Kommo integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Streamline your customer support workflow with Albato by integrating Freshworks (Freshdesk) to connect with over 1,000+ popular applications. This integration, powered by Freshdesk's comprehensive API, enables seamless communication between Freshdesk customer support and essential tools like Microsoft Teams, WhatsApp, Jira Software Cloud, Slack, Salesforce, and Zendesk. Automate tasks such as finding tickets by ID, adding notes, creating tickets, forums, forum topics, categories, companies, and managing contacts. With triggers like "Contact Created," ensure that every customer interaction is captured and addressed efficiently. Enhance your Freshworks CRM and Freshdesk support capabilities, ensuring a superior customer experience through automation and connectivity.

Kommo

Unlock the full potential of Kommo CRM by integrating it with over 1,000+ popular applications via Albato. This powerful integration allows Kommo users to connect and automate workflows with essential tools, including WhatsApp, enhancing communication and efficiency. With Kommo's API, actions such as updating catalog elements, adding contacts, managing deals, and receiving chat messages can be automated, ensuring that every customer interaction is timely and personalized. Whether it's updating a deal based on a WhatsApp conversation or creating new tasks automatically, integrating Kommo with Albato streamlines operations, making it easier to manage leads and nurture customer relationships effectively.

Learn how to connect Kommo to Freshworks (Freshdesk)

2 min. read

Freshworks: Automate Business Impact

Freshworks is a Customer Service, IT, and CRM software that's incredibly powerful, yet fast, easy and cost effective.

Frequently asked questions about Freshworks (Freshdesk) and Kommo Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Kommo?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Kommo. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Kommo, Albato is the way to go!

Does Freshworks (Freshdesk) integrate with Kommo on the free plan?

Yes, you can integrate Freshworks (Freshdesk) with Kommo using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Kommo and Freshworks (Freshdesk) integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshworks (Freshdesk) Kommo integration at no cost.

How to connect Kommo to Freshworks (Freshdesk) for scheduled syncs?

To sync Kommo with Freshworks (Freshdesk) on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshworks (Freshdesk) integration with Kommo seamless and tailored to your specific needs.

Does Freshworks (Freshdesk) integrate with Kommo in real time?

Yes, Freshworks (Freshdesk) integrates with Kommo in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Freshworks (Freshdesk) integration with Kommo instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshworks (Freshdesk) and Kommo integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Kommo integration with Freshworks (Freshdesk), ensuring your workflows operate according to your requirements.

How to connect Freshworks (Freshdesk) to Kommo?

Setting up an integration between Freshworks (Freshdesk) and Kommo on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Freshworks (Freshdesk) and Kommo from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Freshworks (Freshdesk) (the trigger) that will cause an action in Kommo, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Freshworks (Freshdesk) and Kommo, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Freshworks (Freshdesk) and Kommo, automating your workflows and saving you time.

How to connect Freshworks (Freshdesk) to Kommo to sync historical data?

To sync Freshworks (Freshdesk) with Kommo and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Kommo integration with Freshworks (Freshdesk), log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Kommo to Freshworks (Freshdesk) for two-way synchronization?

To integrate Kommo with Freshworks (Freshdesk) for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshworks (Freshdesk) to Kommo by setting up two separate automations. The first automation sent data from Freshworks (Freshdesk) to Kommo. For instance, when a record is created or updated in Freshworks (Freshdesk), the automation ensures the changes are reflected in Kommo. The second automation works in reverse, updating Freshworks (Freshdesk) when changes occur in Kommo.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Kommo Freshworks (Freshdesk) integration and keeps your data consistent across both platforms.

Build your automation for free!

Get started

Freshworks (Freshdesk) and Kommo integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Kommo and Freshworks (Freshdesk) integration

New Contact

Updated Contact

Contact updated

New Note

Create a Contact

Create a Company

Update lead by ID

Find company

What users say about Albato

How to Connect Freshworks (Freshdesk) to Kommo

Connect Freshworks (Freshdesk) to Kommo

Build a workflow for your Freshworks (Freshdesk) and Kommo integration

Map your data

How does the integration with Freshworks (Freshdesk) and Kommo works in Albato?

Kommo integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Kommo

Learn how to connect Kommo to Freshworks (Freshdesk)

Freshworks: Automate Business Impact

Top-Rated SaaS Platforms for Customer Communication in 2025

Kommo: Increase sales with automation

Frequently asked questions about Freshworks (Freshdesk) and Kommo Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Kommo?

Does Freshworks (Freshdesk) integrate with Kommo on the free plan?

How to connect Kommo to Freshworks (Freshdesk) for scheduled syncs?

Does Freshworks (Freshdesk) integrate with Kommo in real time?

How to connect Freshworks (Freshdesk) to Kommo?

How to connect Freshworks (Freshdesk) to Kommo to sync historical data?

How to connect Kommo to Freshworks (Freshdesk) for two-way synchronization?

Build your automation for free!