CRM & ERP systems

FreshSales CRM and Intercom integration

Q: Why is Albato the best alternative to Zapier for integrating FreshSales CRM and Intercom?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between FreshSales CRM and Intercom. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating FreshSales CRM and Intercom, Albato is the way to go!

Build smart, no-code workflows with FreshSales CRM and Intercom using triggers, actions, and AI logic—automate any process in minutes.

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no time limits on the free plan

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Efficient transaction management = lower costs

Move your historical data in just a few clicks

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Trusted by 10,000+ teams around the world

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Intercom and FreshSales CRM integration

In FreshSales CRM and Intercom integration triggers start workflows when something happens, while actions make changes in response.

Triggers 8

The Lead tag has been added

Triggers

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Actions 36

Create a Contact

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Update a Contact

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Find contact

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Send a message/email to a contact

Actions

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect FreshSales CRM to Intercom

Create powerful FreshSales CRM integration with Intercom in just a few simple steps.

STEP 1

Connect FreshSales CRM to Intercom

Log in to Albato, select FreshSales CRM and Intercom, and follow the quick setup steps—no coding required. Integrate FreshSales CRM with Intercom with just a few clicks!

STEP 2

Build a workflow for your FreshSales CRM and Intercom integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between FreshSales CRM and Intercom. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the FreshSales CRM + Intercom integration and access all premium features.

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Integrating Intercom and FreshSales CRM is made straightforward and efficient with Albato. Albato, a platform designed to simplify the integration and automation of workflows across various applications, enables users to connect their favorite tools without needing deep technical expertise. Through its automation builder, Albato allows the creation of custom workflows based on triggers and actions. Triggers are specific events that initiate an automated process, while actions are the subsequent tasks performed in response. For example, an Intercom and FreshSales CRM integration through Albato could function as follows: when a "Create user/lead" action occurs in Intercom (trigger), a corresponding "Create a Lead" action can be automatically executed in FreshSales CRM (action). This seamless integration ensures that new leads captured through Intercom's communication platform are directly and automatically added to FreshSales CRM, optimizing lead management and enhancing sales efforts with no manual data entry required.

Intercom integration with FreshSales CRM

FreshSales CRM

Optimize sales automation with FreshSales CRM integration via Albato, connecting you to over 1,000+ popular applications. Automate workflows to create, update, delete contacts, and add notes. Integrate FreshSales CRM’s API with email marketing platforms, lead generation tools, and customer engagement solutions to improve sales efficiency.

Intercom

Enhance your customer service capabilities by integrating Intercom with Albato, connecting it to over 1,000+ popular applications. This integration, powered by Intercom's API, allows for seamless automation and connectivity with platforms like Slack, Typeform, Mailchimp, and Salesforce. Actions such as finding companies, creating data attributes, managing tags, and updating user or lead information can be automated, streamlining your customer interaction processes. With Albato, you can automate the addition of events, creation and updating of companies, and more, ensuring your customer service solution is as efficient and responsive as possible. This integration not only simplifies workflow but also enhances the customer experience, making it a valuable tool for any business looking to improve its customer service operations.

Learn how to connect Intercom to FreshSales CRM

2 min. read

Freshsales: Automation for sales CRM software

In this article, you will learn how Freshsales CRM helps you track leads, score prospects, and manage communication with integrated phone and email.

Frequently asked questions about FreshSales CRM and Intercom Integration

Why is Albato the best alternative to Zapier for integrating FreshSales CRM and Intercom?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between FreshSales CRM and Intercom. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating FreshSales CRM and Intercom, Albato is the way to go!

Does FreshSales CRM integrate with Intercom on the free plan?

Yes, you can integrate FreshSales CRM with Intercom using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Intercom and FreshSales CRM integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your FreshSales CRM Intercom integration at no cost.

How to connect Intercom to FreshSales CRM for scheduled syncs?

To sync Intercom with FreshSales CRM on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes FreshSales CRM integration with Intercom seamless and tailored to your specific needs.

Does FreshSales CRM integrate with Intercom in real time?

Yes, FreshSales CRM integrates with Intercom in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your FreshSales CRM integration with Intercom instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time FreshSales CRM and Intercom integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Intercom integration with FreshSales CRM, ensuring your workflows operate according to your requirements.

How to connect FreshSales CRM to Intercom?

Setting up an integration between FreshSales CRM and Intercom on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select FreshSales CRM and Intercom from the list of available apps.
Choose triggers and actions. You’ll need to define an event in FreshSales CRM (the trigger) that will cause an action in Intercom, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between FreshSales CRM and Intercom, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between FreshSales CRM and Intercom, automating your workflows and saving you time.

How to connect FreshSales CRM to Intercom to sync historical data?

To sync FreshSales CRM with Intercom and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Intercom integration with FreshSales CRM, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Intercom to FreshSales CRM for two-way synchronization?

To integrate Intercom with FreshSales CRM for two-way synchronization, Albato uses a system of triggers and actions. You can link FreshSales CRM to Intercom by setting up two separate automations. The first automation sent data from FreshSales CRM to Intercom. For instance, when a record is created or updated in FreshSales CRM, the automation ensures the changes are reflected in Intercom. The second automation works in reverse, updating FreshSales CRM when changes occur in Intercom.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Intercom FreshSales CRM integration and keeps your data consistent across both platforms.

Build your automation for free!

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FreshSales CRM and Intercom integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Intercom and FreshSales CRM integration

The Lead tag has been added

New Unsubscription

Create a Contact

Update a Contact

Find contact

Send a message/email to a contact

What users say about Albato

How to Connect FreshSales CRM to Intercom

Connect FreshSales CRM to Intercom

Build a workflow for your FreshSales CRM and Intercom integration

Map your data

How does the integration with FreshSales CRM and Intercom works in Albato?

Intercom integration with FreshSales CRM

FreshSales CRM

Intercom

Learn how to connect Intercom to FreshSales CRM

Freshsales: Automation for sales CRM software

Frequently asked questions about FreshSales CRM and Intercom Integration

Why is Albato the best alternative to Zapier for integrating FreshSales CRM and Intercom?

Does FreshSales CRM integrate with Intercom on the free plan?

How to connect Intercom to FreshSales CRM for scheduled syncs?

Does FreshSales CRM integrate with Intercom in real time?

How to connect FreshSales CRM to Intercom?

How to connect FreshSales CRM to Intercom to sync historical data?

How to connect Intercom to FreshSales CRM for two-way synchronization?

Build your automation for free!