File Management & Storage

Box and Freshworks (Freshdesk) integration

Q: Why is Albato the best alternative to Zapier for integrating Box and Freshworks (Freshdesk)?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Box and Freshworks (Freshdesk). It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Box and Freshworks (Freshdesk), Albato is the way to go!

Build smart, no-code workflows with Box and Freshworks (Freshdesk) using triggers, actions, and AI logic—automate any process in minutes.

Start for free

no time limits on the free plan

no credit card required

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

app.integrationsTrustSection.testimonial.author

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Freshworks (Freshdesk) and Box integration

In Box and Freshworks (Freshdesk) integration triggers start workflows when something happens, while actions make changes in response.

Triggers 6

File Upload (Beta)

Triggers

Try it now!

File Download (Beta)

Triggers

Try it now!

New Contact

Triggers

Try it now!

Updated Contact

Triggers

Try it now!

Actions 17

Add User to Group

Actions

Try it now!

Custom API request

Actions

Try it now!

Create a Contact

Actions

Try it now!

Create a Company

Actions

Try it now!

What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Box to Freshworks (Freshdesk)

Create powerful Box integration with Freshworks (Freshdesk) in just a few simple steps.

STEP 1

Connect Box to Freshworks (Freshdesk)

Log in to Albato, select Box and Freshworks (Freshdesk), and follow the quick setup steps—no coding required. Integrate Box with Freshworks (Freshdesk) with just a few clicks!

STEP 2

Build a workflow for your Box and Freshworks (Freshdesk) integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Box and Freshworks (Freshdesk). Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Box + Freshworks (Freshdesk) integration and access all premium features.

Get started free7-Day free trial

Box and Freshworks integration provides the ultimate collaboration experience; letting you access and manage all your documents, files, and customer data from one secure platform. Easily connect Box to Freshworks to streamline your workflow and optimize customer service. Share documents and files with customers, create and manage comprehensive customer profiles, and keep track of all customer interactions in one place. Leverage Box and Freshworks to drive customer satisfaction and maximize efficiency.

Freshworks (Freshdesk) integration with Box

Box

Box, with its powerful API, offers expansive integration capabilities, allowing you to connect and automate your workflows with over 1,000+ applications via Albato. This integration not only streamlines your processes but also enhances collaboration and productivity by linking Box with essential applications like Google Sheets, Google Calendar, Slack, Salesforce, Microsoft Teams, Quickbooks Online, Typeform, Hubspot, Shopify, and Squarespace. Through these integrations, Box enables a variety of actions to be automated, such as creating comments on documents for team feedback, establishing new folders for project organization directly in the root folder of your Box account, and adding users to groups for improved collaboration.

Freshworks (Freshdesk)

Streamline your customer support workflow with Albato by integrating Freshworks (Freshdesk) to connect with over 1,000+ popular applications. This integration, powered by Freshdesk's comprehensive API, enables seamless communication between Freshdesk customer support and essential tools like Microsoft Teams, WhatsApp, Jira Software Cloud, Slack, Salesforce, and Zendesk. Automate tasks such as finding tickets by ID, adding notes, creating tickets, forums, forum topics, categories, companies, and managing contacts. With triggers like "Contact Created," ensure that every customer interaction is captured and addressed efficiently. Enhance your Freshworks CRM and Freshdesk support capabilities, ensuring a superior customer experience through automation and connectivity.

Learn how to connect Freshworks (Freshdesk) to Box

4 min. read

How to Connect SerpAPI to Albato

Connect SerpAPI with Albato to integrate it with over 1000+ apps, including AI tools like Grok and Claude.

Frequently asked questions about Box and Freshworks (Freshdesk) Integration

Why is Albato the best alternative to Zapier for integrating Box and Freshworks (Freshdesk)?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Box and Freshworks (Freshdesk). It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Box and Freshworks (Freshdesk), Albato is the way to go!

Does Box integrate with Freshworks (Freshdesk) on the free plan?

Yes, you can integrate Box with Freshworks (Freshdesk) using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Freshworks (Freshdesk) and Box integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Box Freshworks (Freshdesk) integration at no cost.

How to connect Freshworks (Freshdesk) to Box for scheduled syncs?

To sync Freshworks (Freshdesk) with Box on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Box integration with Freshworks (Freshdesk) seamless and tailored to your specific needs.

Does Box integrate with Freshworks (Freshdesk) in real time?

Yes, Box integrates with Freshworks (Freshdesk) in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Box integration with Freshworks (Freshdesk) instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Box and Freshworks (Freshdesk) integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Freshworks (Freshdesk) integration with Box, ensuring your workflows operate according to your requirements.

How to connect Box to Freshworks (Freshdesk)?

Setting up an integration between Box and Freshworks (Freshdesk) on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Box and Freshworks (Freshdesk) from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Box (the trigger) that will cause an action in Freshworks (Freshdesk), such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Box and Freshworks (Freshdesk), ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Box and Freshworks (Freshdesk), automating your workflows and saving you time.

How to connect Box to Freshworks (Freshdesk) to sync historical data?

To sync Box with Freshworks (Freshdesk) and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Freshworks (Freshdesk) integration with Box, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Freshworks (Freshdesk) to Box for two-way synchronization?

To integrate Freshworks (Freshdesk) with Box for two-way synchronization, Albato uses a system of triggers and actions. You can link Box to Freshworks (Freshdesk) by setting up two separate automations. The first automation sent data from Box to Freshworks (Freshdesk). For instance, when a record is created or updated in Box, the automation ensures the changes are reflected in Freshworks (Freshdesk). The second automation works in reverse, updating Box when changes occur in Freshworks (Freshdesk).
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Freshworks (Freshdesk) Box integration and keeps your data consistent across both platforms.

Build your automation for free!

Get started

Box and Freshworks (Freshdesk) integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Freshworks (Freshdesk) and Box integration

File Upload (Beta)

File Download (Beta)

New Contact

Updated Contact

Add User to Group

Custom API request

Create a Contact

Create a Company

What users say about Albato

How to Connect Box to Freshworks (Freshdesk)

Connect Box to Freshworks (Freshdesk)

Build a workflow for your Box and Freshworks (Freshdesk) integration

Map your data

How does the integration with Box and Freshworks (Freshdesk) works in Albato?

Freshworks (Freshdesk) integration with Box

Box

Freshworks (Freshdesk)

Learn how to connect Freshworks (Freshdesk) to Box

How to Connect SerpAPI to Albato

Frequently asked questions about Box and Freshworks (Freshdesk) Integration

Why is Albato the best alternative to Zapier for integrating Box and Freshworks (Freshdesk)?

Does Box integrate with Freshworks (Freshdesk) on the free plan?

How to connect Freshworks (Freshdesk) to Box for scheduled syncs?

Does Box integrate with Freshworks (Freshdesk) in real time?

How to connect Box to Freshworks (Freshdesk)?

How to connect Box to Freshworks (Freshdesk) to sync historical data?

How to connect Freshworks (Freshdesk) to Box for two-way synchronization?

Build your automation for free!