Box and Freshservice integration

Q: Why is Albato the best alternative to Zapier for integrating Box and Freshservice?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Box and Freshservice. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Box and Freshservice, Albato is the way to go!

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How Albato works

With Albato, you can easily integrate Freshservice with Box using an intuitive no-code builder. Whether you want to sync Freshservice with Box or connect Freshservice to Box, our platform makes it simple.

How to Connect Box to Freshservice

Create powerful Box integration with Freshservice in just a few simple steps.

STEP 1

Connect Box to Freshservice

To connect Freshservice to Box, log in to Albato, select both apps, and follow the easy setup prompts. Integrate Box with Freshservice with just a few clicks!

Box

Select a Trigger

STEP 2

Create workflow for Freshservice and Box integration

Decide what happens when you sync Box with Freshservice—set up triggers in one app to automatically initiate actions in the other.

Trigger

Action

STEP 3

Sync Box with Freshservice data

Select which data to transfer when you integrate Freshservice with Box—customize how your apps exchange information.

Synс data

Integrate Box with Freshservice now!

Start FREE 7-day trial to connect Freshservice to Box and unlock all premium features!

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Triggers and actions for Freshservice and Box integration

In Box and Freshservice integration triggers start workflows when something happens, while actions make changes in response.

Triggers 4

File Upload (Beta)

Triggers

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File Download (Beta)

Triggers

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New Ticket

Triggers

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Update Ticket

Triggers

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Actions 11

Create Folder (Method of creating a folder in the root folder of the Box account)

Actions

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Create Comment

Actions

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Create Ticket

Actions

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Update Ticket

Actions

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Make your integration smarter with AI

Enhance your Freshservice and Box integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

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Connect Box to Freshservice to link essential parts of your business

When you connect Box to Freshservice, you can automate processes for any business size or industry. Here's how different companies integrate Box with Freshservice using Albato.

New lead submits form

Create New Contact

Check сompany size

Send a welcome message

Never miss a lead or deal again!

Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

Freshservice integration with Box

Box

Box, with its powerful API, offers expansive integration capabilities, allowing you to connect and automate your workflows with over 600 applications via Albato. This integration not only streamlines your processes but also enhances collaboration and productivity by linking Box with essential applications like Google Sheets, Google Calendar, Slack, Salesforce, Microsoft Teams, Quickbooks Online, Typeform, Hubspot, Shopify, and Squarespace. Through these integrations, Box enables a variety of actions to be automated, such as creating comments on documents for team feedback, establishing new folders for project organization directly in the root folder of your Box account, and adding users to groups for improved collaboration.

Freshservice

Integrate Freshservice with over 800 applications on Albato to automate and streamline your IT service management workflows. With actions like "Create Ticket" to automatically generate tickets for incidents or requests, "Update Ticket" to keep your support process up to date, and "Get Ticket by ID" to fetch specific ticket details, you can enhance your service desk operations. Additionally, trigger events such as "New Ticket" to initiate workflows when new issues arise, or "Update Ticket" to keep track of any changes. With Freshservice integrations and comprehensive API documentation, you can seamlessly automate ticket management, improve IT support efficiency, and enhance service delivery across your organization.

Learn how to connect Freshservice to Box

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Frequently asked questions about Box and Freshservice Integration

Why is Albato the best alternative to Zapier for integrating Box and Freshservice?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Box and Freshservice. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Box and Freshservice, Albato is the way to go!

Does Box integrate with Freshservice on the free plan?

Yes, you can integrate Box with Freshservice using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Freshservice and Box integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Box Freshservice integration at no cost.

How to connect Freshservice to Box for scheduled syncs?

To sync Freshservice with Box on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Box integration with Freshservice seamless and tailored to your specific needs.

Does Box integrate with Freshservice in real time?

Yes, Box integrates with Freshservice in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Box integration with Freshservice instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Box and Freshservice integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Freshservice integration with Box, ensuring your workflows operate according to your requirements.

How to connect Box to Freshservice?

Setting up an integration between Box and Freshservice on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Box and Freshservice from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Box (the trigger) that will cause an action in Freshservice, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Box and Freshservice, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Box and Freshservice, automating your workflows and saving you time.

How to connect Box to Freshservice to sync historical data?

To sync Box with Freshservice and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Freshservice integration with Box, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Freshservice to Box for two-way synchronization?

To integrate Freshservice with Box for two-way synchronization, Albato uses a system of triggers and actions. You can link Box to Freshservice by setting up two separate automations. The first automation sent data from Box to Freshservice. For instance, when a record is created or updated in Box, the automation ensures the changes are reflected in Freshservice. The second automation works in reverse, updating Box when changes occur in Freshservice.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Freshservice Box integration and keeps your data consistent across both platforms.

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Box and Freshservice integration

Trusted by over 110,000 users

How Albato works

How to Connect Box to Freshservice

Connect Box to Freshservice

Create workflow for Freshservice and Box integration

Sync Box with Freshservice data

Integrate Box with Freshservice now!

Triggers and actions for Freshservice and Box integration

File Upload (Beta)

File Download (Beta)

New Ticket

Update Ticket

Create Folder (Method of creating a folder in the root folder of the Box account)

Create Comment

Create Ticket

Update Ticket

Make your integration smarter with AI

Start with Box and Freshservice integration templates!

Integrate Freshservice with Box to harness the power of automation!

Connect Box to Freshservice to link essential parts of your business

Never miss a lead or deal again!

Freshservice integration with Box

Box

Freshservice

Learn how to connect Freshservice to Box

How to connect ClickUp to Albato for seamless Integrations | ClickUp Integrations Guide

Frequently asked questions about Box and Freshservice Integration

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