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Gmail and ServiceNow integration

Q: Why is Albato the best alternative to Zapier for integrating Gmail and ServiceNow?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Gmail and ServiceNow. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Gmail and ServiceNow, Albato is the way to go!

Integrate Gmail with ServiceNow to take the manual work out of maintaining your databases. This integration automatically syncs data between platforms, updates records in real time, and helps avoid duplicate or conflicting entries. When you connect Gmail with ServiceNow, you can manage data more confidently and keep operations running smoothly.

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How Albato works

With Albato, you can easily integrate ServiceNow with Gmail using an intuitive no-code builder. Whether you want to sync ServiceNow with Gmail or connect ServiceNow to Gmail, our platform makes it simple.

How to Connect Gmail to ServiceNow

Create powerful Gmail integration with ServiceNow in just a few simple steps.

STEP 1

Connect Gmail to ServiceNow

To connect ServiceNow to Gmail, log in to Albato, select both apps, and follow the easy setup prompts. Integrate Gmail with ServiceNow with just a few clicks!

Gmail

Select a Trigger

STEP 2

Create workflow for ServiceNow and Gmail integration

Decide what happens when you sync Gmail with ServiceNow—set up triggers in one app to automatically initiate actions in the other.

Trigger

Action

STEP 3

Sync Gmail with ServiceNow data

Select which data to transfer when you integrate ServiceNow with Gmail—customize how your apps exchange information.

Synс data

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Triggers and actions for ServiceNow and Gmail integration

In Gmail and ServiceNow integration triggers start workflows when something happens, while actions make changes in response.

Triggers 7

New Email

Triggers

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Get new attachments (in separate files)

Triggers

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New Record

Triggers

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Update Record

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Actions 10

Send an email

Actions

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Get email attachment by ID

Actions

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Create record

Actions

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Custom API request

Actions

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Make your integration smarter with AI

Enhance your ServiceNow and Gmail integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

Connect Gmail to ServiceNow to link essential parts of your business

When you connect Gmail to ServiceNow, you can automate processes for any business size or industry. Here's how different companies integrate Gmail with ServiceNow using Albato.

New lead submits form

Create New Contact

Check сompany size

Send a welcome message

Never miss a lead or deal again!

Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

ServiceNow integration with Gmail

Gmail

Optimize your business communication with Gmail integration via Albato, connecting you to over 1,000+ popular applications. Automate workflows triggered by new emails, attachments, emails with specific tags, new threads, and emails matching custom search criteria. With this integration, you can send emails automatically, create personalized drafts, retrieve specific attachments by ID, and perform custom API requests for advanced workflows. Effortlessly manage labels and organize your inbox automatically to maintain optimal productivity. Integrate Gmail with CRM systems, marketing automation platforms, project management tools, and customer support systems to centralize communication and accelerate internal processes. Whether automating notifications, distributing email campaigns, or syncing contacts, Gmail with Albato offers complete flexibility to optimize team productivity and ensure seamless communication in any work environment.

ServiceNow

Improve IT service management with ServiceNow integration via Albato, connecting you to over 1,000+ popular applications. Automate workflows triggered by new or updated records, effortlessly create, update, and find records using ServiceNow’s API. Integrate with IT support tools, CRM systems, and project management platforms to enhance workflow automation. Optimize IT operations with ServiceNow integration and Albato.

Learn how to connect ServiceNow to Gmail

Gmail

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Gmail Automation: Supercharge Your Email Workflows with Albato

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How to connect ServiceNow with 800+ apps: Complete Guide to ServiceNow integrations | 2025

Discover how to seamlessly integrate ServiceNow with Albato to automate your business processes, enhance productivity, and enable real-time data synchronization. This comprehensive guide covers everything from basic setup to advanced workflows, helping you maximize the potential of your ServiceNow integration.

Frequently asked questions about Gmail and ServiceNow Integration

Why is Albato the best alternative to Zapier for integrating Gmail and ServiceNow?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Gmail and ServiceNow. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Gmail and ServiceNow, Albato is the way to go!

Does Gmail integrate with ServiceNow on the free plan?

Yes, you can integrate Gmail with ServiceNow using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your ServiceNow and Gmail integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Gmail ServiceNow integration at no cost.

How to connect ServiceNow to Gmail for scheduled syncs?

To sync ServiceNow with Gmail on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Gmail integration with ServiceNow seamless and tailored to your specific needs.

Does Gmail integrate with ServiceNow in real time?

Yes, Gmail integrates with ServiceNow in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Gmail integration with ServiceNow instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Gmail and ServiceNow integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your ServiceNow integration with Gmail, ensuring your workflows operate according to your requirements.

How to connect Gmail to ServiceNow?

Setting up an integration between Gmail and ServiceNow on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Gmail and ServiceNow from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Gmail (the trigger) that will cause an action in ServiceNow, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Gmail and ServiceNow, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Gmail and ServiceNow, automating your workflows and saving you time.

How to connect Gmail to ServiceNow to sync historical data?

To sync Gmail with ServiceNow and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your ServiceNow integration with Gmail, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect ServiceNow to Gmail for two-way synchronization?

To integrate ServiceNow with Gmail for two-way synchronization, Albato uses a system of triggers and actions. You can link Gmail to ServiceNow by setting up two separate automations. The first automation sent data from Gmail to ServiceNow. For instance, when a record is created or updated in Gmail, the automation ensures the changes are reflected in ServiceNow. The second automation works in reverse, updating Gmail when changes occur in ServiceNow.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless ServiceNow Gmail integration and keeps your data consistent across both platforms.

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Gmail and ServiceNow integration

Trusted by over 200,000+ users

How Albato works

How to Connect Gmail to ServiceNow

Connect Gmail to ServiceNow

Create workflow for ServiceNow and Gmail integration

Sync Gmail with ServiceNow data

Integrate Gmail with ServiceNow now!

Triggers and actions for ServiceNow and Gmail integration

New Email

Get new attachments (in separate files)

New Record

Update Record

Send an email

Get email attachment by ID

Create record

Custom API request

Make your integration smarter with AI

Integrate ServiceNow with Gmail to harness the power of automation!

Connect Gmail to ServiceNow to link essential parts of your business

Never miss a lead or deal again!

ServiceNow integration with Gmail

Gmail

ServiceNow

Learn how to connect ServiceNow to Gmail

Gmail Automation: Supercharge Your Email Workflows with Albato

Frequently asked questions about Gmail and ServiceNow Integration

Why is Albato the best alternative to Zapier for integrating Gmail and ServiceNow?

Does Gmail integrate with ServiceNow on the free plan?

How to connect ServiceNow to Gmail for scheduled syncs?

Does Gmail integrate with ServiceNow in real time?

How to connect Gmail to ServiceNow?

How to connect Gmail to ServiceNow to sync historical data?

How to connect ServiceNow to Gmail for two-way synchronization?

Build your automation for free!