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    Freshservice
    Suite CRM
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    Freshservice and Suite CRM integration

    Build smart, no-code workflows with Freshservice and Suite CRM using triggers, actions, and AI logic—automate any process in minutes.

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    Move your historical data in just a few clicks

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    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.

    Triggers and actions for Suite CRM and Freshservice integration

    In Freshservice and Suite CRM integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 4

    Freshservice integration

    New Ticket

    Triggers

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    Freshservice integration

    Update Ticket

    Triggers

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    Suite CRM integration

    Changed opportunity

    Triggers

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    Suite CRM integration

    New opportunity

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    Actions 6

    Freshservice integration

    Create Ticket

    Actions

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    Freshservice integration

    Update Ticket

    Actions

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    Suite CRM integration

    New counterparty

    Actions

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    Suite CRM integration

    New opportunity

    Actions

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    What users say about Albato

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    Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

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    A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

    Rida Z.
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    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.
    David K.
    G2 reviews

    A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

    Keith T.
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    How to Connect Freshservice to Suite CRM

    Create powerful Freshservice integration with Suite CRM in just a few simple steps.

    STEP 1

    Connect Freshservice to Suite CRM

    Log in to Albato, select Freshservice and Suite CRM, and follow the quick setup steps—no coding required. Integrate Freshservice with Suite CRM with just a few clicks!

    ShopifyFacebookFreshservice integrationFreshservice integrationSlackClickup
    STEP 2

    Build a workflow for your Freshservice and Suite CRM integration

    Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

    Freshservice integrationArrow

    Trigger

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    Suite CRM integrationCheck

    Actions

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    STEP 3

    Map your data

    Pick the fields you want to transfer between Freshservice and Suite CRM. Customize the data flow to match your process.

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    Synс data

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    Synс data

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    Synс data

    Launch your integration!

    Start your FREE 7-day trial to activate the Freshservice + Suite CRM integration and access all premium features.

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    How does the integration with Freshservice and Suite CRM works in Albato?

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    Suite CRM integration with Freshservice

    Freshservice integrations

    Freshservice

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    Learn how to connect Suite CRM to Freshservice

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    Frequently asked questions about Freshservice and Suite CRM Integration

    Why is Albato the best alternative to Zapier for integrating Freshservice and Suite CRM?

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    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshservice and Suite CRM. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshservice and Suite CRM, Albato is the way to go!

    Does Freshservice integrate with Suite CRM on the free plan?

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    Yes, you can integrate Freshservice with Suite CRM using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Suite CRM and Freshservice integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshservice Suite CRM integration at no cost.

    How to connect Suite CRM to Freshservice for scheduled syncs?

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    To sync Suite CRM with Freshservice on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshservice integration with Suite CRM seamless and tailored to your specific needs.

    Does Freshservice integrate with Suite CRM in real time?

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    Yes, Freshservice integrates with Suite CRM in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your Freshservice integration with Suite CRM instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshservice and Suite CRM integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Suite CRM integration with Freshservice, ensuring your workflows operate according to your requirements.

    How to connect Freshservice to Suite CRM?

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    Setting up an integration between Freshservice and Suite CRM on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select Freshservice and Suite CRM from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in Freshservice (the trigger) that will cause an action in Suite CRM, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between Freshservice and Suite CRM, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between Freshservice and Suite CRM, automating your workflows and saving you time.

    How to connect Freshservice to Suite CRM to sync historical data?

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    To sync Freshservice with Suite CRM and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Suite CRM integration with Freshservice, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect Suite CRM to Freshservice for two-way synchronization?

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    To integrate Suite CRM with Freshservice for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshservice to Suite CRM by setting up two separate automations. The first automation sent data from Freshservice to Suite CRM. For instance, when a record is created or updated in Freshservice, the automation ensures the changes are reflected in Suite CRM. The second automation works in reverse, updating Freshservice when changes occur in Suite CRM.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Suite CRM Freshservice integration and keeps your data consistent across both platforms.

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