logo main
  • Language
    En
    English
    Portuguese
    Spanish
    • Log inGet started free
    ChatForma Integrations
    Freshservice Integrations

    ChatForma and Freshservice integration

    Connect this app...
    With this one!
    Try this integration!7-Day free trial
    hero
    SOC 2 Type 2
    #1 product of the day

    The safety of your data is our top priority!

    • heroSecurity
    • heroProcessing integrity
    • heroConfidentiality
    • heroPrivacy
    Best ResultsBest UsabilityMomentum LeaderMost ImplementableBest value

    Trusted by over 200,000+ users

    Albato is rated 4.6/ 5 stars on 465+ G2 reviews.

    How Albato works

    With Albato, you can easily integrate Freshservice with ChatForma using an intuitive no-code builder. Whether you want to sync Freshservice with ChatForma or connect Freshservice to ChatForma, our platform makes it simple.

    How to Connect ChatForma to Freshservice

    Create powerful ChatForma integration with Freshservice in just a few simple steps.

    STEP 1

    Connect ChatForma to Freshservice

    To connect Freshservice to ChatForma, log in to Albato, select both apps, and follow the easy setup prompts. Integrate ChatForma with Freshservice with just a few clicks!

    ChatForma integration

    ChatForma

    Select a Trigger

    Down
    STEP 2

    Create workflow for Freshservice and ChatForma integration

    Decide what happens when you sync ChatForma with Freshservice—set up triggers in one app to automatically initiate actions in the other.

    ChatForma integrationArrow

    Trigger

    Arrow
    Down
    Freshservice integrationCheck

    Action

    Down
    STEP 3

    Sync ChatForma with Freshservice data

    Select which data to transfer when you integrate Freshservice with ChatForma—customize how your apps exchange information.

    Check

    Synс data

    Check

    Synс data

    Check

    Synс data

    Integrate ChatForma with Freshservice now!

    Start FREE 7-day trial to connect Freshservice to ChatForma and unlock all premium features!

    Try this integration!7-Day free trial
    Background

    Triggers and actions for Freshservice and ChatForma integration

    In ChatForma and Freshservice integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 3

    ChatForma integration

    Form submitted

    Triggers

    Try ChatForma integrations!
    Freshservice integration

    New Ticket

    Triggers

    Try Freshservice integrations!
    Freshservice integration

    Update Ticket

    Triggers

    Try Freshservice integrations!

    Actions 5

    ChatForma integration

    Send message

    Actions

    Try ChatForma integrations!
    Freshservice integration

    Create Ticket

    Actions

    Try Freshservice integrations!
    Freshservice integration

    Update Ticket

    Actions

    Try Freshservice integrations!
    OpenAI Integrations
    Anthropic AI Integrations
    Jasper Integrations
    Gemini Integrations
    Paints Integrations
    Writesonic Integrations
    ChatForma Integrations
    Freshservice Integrations

    Make your integration smarter with AI

    Enhance your Freshservice and ChatForma integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

    Integrate Freshservice with ChatForma to harness the power of automation!

    With over 1,000 integrations on Albato including the ability to sync Freshservice with ChatForma, you can streamline your tools into one cohesive system, maximizing your team's productivity.

    Try this integration

    7-Day free trial!

    Connect ChatForma to Freshservice to link essential parts of your business

    When you connect ChatForma to Freshservice, you can automate processes for any business size or industry. Here's how different companies integrate ChatForma with Freshservice using Albato.

  • CheckNew lead submits form
    App Integration
    App Integration
    App Integration
  • CheckCreate New Contact
    App Integration
    App Integration
    App Integration
  • Check сompany size
  • CheckSend a welcome message
    App Integration
    App Integration
    App Integration

    • Never miss a lead or deal again!

    Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

    Freshservice integration with ChatForma

    ChatForma integrations

    ChatForma

    Categories

    • Chat bots

    Alternative Apps

    Chat2Desk integrations
    BotConversa integrations
    BotHelp integrations
    BotHunter integrations
    Chat2Desk integrations
    ChatBase integrations
    Chategy Connect integrations
    Convert — AI for your sales integrations
    Freshservice integrations

    Freshservice

    Categories

    • Popular

    Alternative Apps

    Facebook integrations
    Facebook Conversions API integrations
    Gmail integrations
    Gmail - Receiving Emails integrations
    Google Ads integrations
    Google Sheets integrations
    HTTP Request/Outgoing webhook integrations
    HubSpot integrations

    Learn how to connect Freshservice to ChatForma

    previous
    next

    Frequently asked questions about ChatForma and Freshservice Integration

    Why is Albato the best alternative to Zapier for integrating ChatForma and Freshservice?

    collapsed
    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between ChatForma and Freshservice. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating ChatForma and Freshservice, Albato is the way to go!

    Does ChatForma integrate with Freshservice on the free plan?

    collapsed
    Yes, you can integrate ChatForma with Freshservice using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Freshservice and ChatForma integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your ChatForma Freshservice integration at no cost.

    How to connect Freshservice to ChatForma for scheduled syncs?

    collapsed
    To sync Freshservice with ChatForma on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes ChatForma integration with Freshservice seamless and tailored to your specific needs.

    Does ChatForma integrate with Freshservice in real time?

    collapsed
    Yes, ChatForma integrates with Freshservice in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your ChatForma integration with Freshservice instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time ChatForma and Freshservice integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Freshservice integration with ChatForma, ensuring your workflows operate according to your requirements.

    How to connect ChatForma to Freshservice?

    collapsed
    Setting up an integration between ChatForma and Freshservice on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select ChatForma and Freshservice from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in ChatForma (the trigger) that will cause an action in Freshservice, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between ChatForma and Freshservice, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between ChatForma and Freshservice, automating your workflows and saving you time.

    How to connect ChatForma to Freshservice to sync historical data?

    collapsed
    To sync ChatForma with Freshservice and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Freshservice integration with ChatForma, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect Freshservice to ChatForma for two-way synchronization?

    collapsed
    To integrate Freshservice with ChatForma for two-way synchronization, Albato uses a system of triggers and actions. You can link ChatForma to Freshservice by setting up two separate automations. The first automation sent data from ChatForma to Freshservice. For instance, when a record is created or updated in ChatForma, the automation ensures the changes are reflected in Freshservice. The second automation works in reverse, updating ChatForma when changes occur in Freshservice.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Freshservice ChatForma integration and keeps your data consistent across both platforms.

    Build your automation for free!

    Get started