BigCommerce and Intercom integration

Q: Why is Albato the best alternative to Zapier for integrating BigCommerce and Intercom?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between BigCommerce and Intercom. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating BigCommerce and Intercom, Albato is the way to go!

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How Albato works

With Albato, you can easily integrate Intercom with BigCommerce using an intuitive no-code builder. Whether you want to sync Intercom with BigCommerce or connect Intercom to BigCommerce, our platform makes it simple.

How to Connect BigCommerce to Intercom

Create powerful BigCommerce integration with Intercom in just a few simple steps.

STEP 1

Connect BigCommerce to Intercom

To connect Intercom to BigCommerce, log in to Albato, select both apps, and follow the easy setup prompts. Integrate BigCommerce with Intercom with just a few clicks!

BigCommerce

Select a Trigger

STEP 2

Create workflow for Intercom and BigCommerce integration

Decide what happens when you sync BigCommerce with Intercom—set up triggers in one app to automatically initiate actions in the other.

Trigger

Action

STEP 3

Sync BigCommerce with Intercom data

Select which data to transfer when you integrate Intercom with BigCommerce—customize how your apps exchange information.

Synс data

Integrate BigCommerce with Intercom now!

Start FREE 7-day trial to connect Intercom to BigCommerce and unlock all premium features!

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Triggers and actions for Intercom and BigCommerce integration

In BigCommerce and Intercom integration triggers start workflows when something happens, while actions make changes in response.

Triggers 18

Customer Created

Triggers

Try BigCommerce integrations!

Customer Updated

Triggers

Try BigCommerce integrations!

New Lead

Triggers

Try Intercom integrations!

The Lead tag has been added

Triggers

Try Intercom integrations!

Actions 20

Custom API request

Actions

Try BigCommerce integrations!

Get Order Shipments

Actions

Try BigCommerce integrations!

Find contact

Actions

Try Intercom integrations!

Send a message/email to a contact

Actions

Try Intercom integrations!

Make your integration smarter with AI

Enhance your Intercom and BigCommerce integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

Start with BigCommerce and Intercom integration templates!

Connect BigCommerce to Intercom to link essential parts of your business

When you connect BigCommerce to Intercom, you can automate processes for any business size or industry. Here's how different companies integrate BigCommerce with Intercom using Albato.

New lead submits form

Create New Contact

Check сompany size

Send a welcome message

Never miss a lead or deal again!

Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

Intercom integration with BigCommerce

BigCommerce

Simplify your e-commerce operations with BigCommerce integration via Albato, connecting you to over 800+ popular applications. Automate workflows triggered by customer creation, updates, and address modifications. Effortlessly manage order shipments and perform custom API requests to synchronize data with CRM systems and accounting tools. Enhance your online store’s efficiency with BigCommerce integration and Albato.

Intercom

Enhance your customer service capabilities by integrating Intercom with Albato, connecting it to over 800+ popular applications. This integration, powered by Intercom's API, allows for seamless automation and connectivity with platforms like Slack, Typeform, Mailchimp, and Salesforce. Actions such as finding companies, creating data attributes, managing tags, and updating user or lead information can be automated, streamlining your customer interaction processes. With Albato, you can automate the addition of events, creation and updating of companies, and more, ensuring your customer service solution is as efficient and responsive as possible. This integration not only simplifies workflow but also enhances the customer experience, making it a valuable tool for any business looking to improve its customer service operations.

Learn how to connect Intercom to BigCommerce

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Frequently asked questions about BigCommerce and Intercom Integration

Why is Albato the best alternative to Zapier for integrating BigCommerce and Intercom?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between BigCommerce and Intercom. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating BigCommerce and Intercom, Albato is the way to go!

Does BigCommerce integrate with Intercom on the free plan?

Yes, you can integrate BigCommerce with Intercom using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Intercom and BigCommerce integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your BigCommerce Intercom integration at no cost.

How to connect Intercom to BigCommerce for scheduled syncs?

To sync Intercom with BigCommerce on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes BigCommerce integration with Intercom seamless and tailored to your specific needs.

Does BigCommerce integrate with Intercom in real time?

Yes, BigCommerce integrates with Intercom in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your BigCommerce integration with Intercom instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time BigCommerce and Intercom integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Intercom integration with BigCommerce, ensuring your workflows operate according to your requirements.

How to connect BigCommerce to Intercom?

Setting up an integration between BigCommerce and Intercom on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select BigCommerce and Intercom from the list of available apps.
Choose triggers and actions. You’ll need to define an event in BigCommerce (the trigger) that will cause an action in Intercom, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between BigCommerce and Intercom, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between BigCommerce and Intercom, automating your workflows and saving you time.

How to connect BigCommerce to Intercom to sync historical data?

To sync BigCommerce with Intercom and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Intercom integration with BigCommerce, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Intercom to BigCommerce for two-way synchronization?

To integrate Intercom with BigCommerce for two-way synchronization, Albato uses a system of triggers and actions. You can link BigCommerce to Intercom by setting up two separate automations. The first automation sent data from BigCommerce to Intercom. For instance, when a record is created or updated in BigCommerce, the automation ensures the changes are reflected in Intercom. The second automation works in reverse, updating BigCommerce when changes occur in Intercom.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Intercom BigCommerce integration and keeps your data consistent across both platforms.

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BigCommerce and Intercom integration

Trusted by over 110,000 users

How Albato works

How to Connect BigCommerce to Intercom

Connect BigCommerce to Intercom

Create workflow for Intercom and BigCommerce integration

Sync BigCommerce with Intercom data

Integrate BigCommerce with Intercom now!

Triggers and actions for Intercom and BigCommerce integration

Customer Created

Customer Updated

New Lead

The Lead tag has been added

Custom API request

Get Order Shipments

Find contact

Send a message/email to a contact

Make your integration smarter with AI

Start with BigCommerce and Intercom integration templates!

Integrate Intercom with BigCommerce to harness the power of automation!

Connect BigCommerce to Intercom to link essential parts of your business

Never miss a lead or deal again!

Intercom integration with BigCommerce

BigCommerce

Intercom

Learn how to connect Intercom to BigCommerce

Top 6 team management trends 2025: flexible, tech-driven & employee-focused

Frequently asked questions about BigCommerce and Intercom Integration

Build your integration for free!