logo main
  • Language
    En
    English
    Portuguese
    Spanish
    • Log inGet started free
    AlphaSMS Integrations
    Zendesk Integrations

    AlphaSMS and Zendesk integration

    Connect this app...
    With this one!
    Try this integration!7-Day free trial
    hero
    SOC 2 Type 2
    #1 product of the day

    The safety of your data is our top priority!

    • heroSecurity
    • heroProcessing integrity
    • heroConfidentiality
    • heroPrivacy
    Best ResultsBest UsabilityMomentum LeaderMost ImplementableBest value

    Trusted by over 200,000+ users

    Albato is rated 4.6/ 5 stars on 465+ G2 reviews.

    How Albato works

    With Albato, you can easily integrate Zendesk with AlphaSMS using an intuitive no-code builder. Whether you want to sync Zendesk with AlphaSMS or connect Zendesk to AlphaSMS, our platform makes it simple.

    How to Connect AlphaSMS to Zendesk

    Create powerful AlphaSMS integration with Zendesk in just a few simple steps.

    STEP 1

    Connect AlphaSMS to Zendesk

    To connect Zendesk to AlphaSMS, log in to Albato, select both apps, and follow the easy setup prompts. Integrate AlphaSMS with Zendesk with just a few clicks!

    AlphaSMS {targetApp} integration

    AlphaSMS

    Select a Trigger

    Down
    STEP 2

    Create workflow for Zendesk and AlphaSMS integration

    Decide what happens when you sync AlphaSMS with Zendesk—set up triggers in one app to automatically initiate actions in the other.

    AlphaSMS {targetApp} integrationArrow

    Trigger

    Arrow
    Down
    Zendesk {targetApp} integrationCheck

    Action

    Down
    STEP 3

    Sync AlphaSMS with Zendesk data

    Select which data to transfer when you integrate Zendesk with AlphaSMS—customize how your apps exchange information.

    Check

    Synс data

    Check

    Synс data

    Check

    Synс data

    Integrate AlphaSMS with Zendesk now!

    Start FREE 7-day trial to connect Zendesk to AlphaSMS and unlock all premium features!

    Try this integration!7-Day free trial
    Background

    Triggers and actions for Zendesk and AlphaSMS integration

    In AlphaSMS and Zendesk integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 0

    Actions 9

    AlphaSMS {targetApp} integration

    Custom API request

    Actions

    Try AlphaSMS integrations!
    AlphaSMS {targetApp} integration

    Text message to Viber

    Actions

    Try AlphaSMS integrations!
    Zendesk {targetApp} integration

    New user

    Actions

    Try Zendesk integrations!
    Zendesk {targetApp} integration

    New ticket

    Actions

    Try Zendesk integrations!
    OpenAI Integrations
    Anthropic AI Integrations
    Jasper Integrations
    Gemini Integrations
    Paints Integrations
    Writesonic Integrations
    AlphaSMS Integrations
    Zendesk Integrations

    Make your integration smarter with AI

    Enhance your Zendesk and AlphaSMS integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

    Integrate Zendesk with AlphaSMS to harness the power of automation!

    With over 800 integrations on Albato including the ability to sync Zendesk with AlphaSMS, you can streamline your tools into one cohesive system, maximizing your team's productivity.

    Try this integration

    7-Day free trial!

    Connect AlphaSMS to Zendesk to link essential parts of your business

    When you connect AlphaSMS to Zendesk, you can automate processes for any business size or industry. Here's how different companies integrate AlphaSMS with Zendesk using Albato.

  • CheckNew lead submits form
    App Integration
    App Integration
    App Integration
  • CheckCreate New Contact
    App Integration
    App Integration
    App Integration
  • Check сompany size
  • CheckSend a welcome message
    App Integration
    App Integration
    App Integration

    • Never miss a lead or deal again!

    Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

    Zendesk integration with AlphaSMS

    AlphaSMS integrations

    AlphaSMS

    Categories

    • SMS marketing

    Alternative Apps

    Beeline Business integrations
    Bird integrations
    BulkSMS integrations
    Chategy Connect integrations
    ClickSend SMS integrations
    Drip integrations
    Edna integrations
    Facilita Móvel integrations
    Zendesk integrations

    Zendesk

    Categories

    • Help Desk

    Alternative Apps

    DOMA.AI integrations
    Documentero integrations
    FMX integrations
    Freshworks (Freshdesk) integrations
    Help Scout integrations
    HelpDeskEddy integrations
    Jira Service Management integrations
    Pact integrations

    Learn how to connect Zendesk to AlphaSMS

    previous
    next

    Frequently asked questions about AlphaSMS and Zendesk Integration

    Why is Albato the best alternative to Zapier for integrating AlphaSMS and Zendesk?

    collapsed
    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between AlphaSMS and Zendesk. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating AlphaSMS and Zendesk, Albato is the way to go!

    Does AlphaSMS integrate with Zendesk on the free plan?

    collapsed
    Yes, you can integrate AlphaSMS with Zendesk using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Zendesk and AlphaSMS integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your AlphaSMS Zendesk integration at no cost.

    How to connect Zendesk to AlphaSMS for scheduled syncs?

    collapsed
    To sync Zendesk with AlphaSMS on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes AlphaSMS integration with Zendesk seamless and tailored to your specific needs.

    Does AlphaSMS integrate with Zendesk in real time?

    collapsed
    Yes, AlphaSMS integrates with Zendesk in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your AlphaSMS integration with Zendesk instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time AlphaSMS and Zendesk integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zendesk integration with AlphaSMS, ensuring your workflows operate according to your requirements.

    How to connect AlphaSMS to Zendesk?

    collapsed
    Setting up an integration between AlphaSMS and Zendesk on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select AlphaSMS and Zendesk from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in AlphaSMS (the trigger) that will cause an action in Zendesk, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between AlphaSMS and Zendesk, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between AlphaSMS and Zendesk, automating your workflows and saving you time.

    How to connect AlphaSMS to Zendesk to sync historical data?

    collapsed
    To sync AlphaSMS with Zendesk and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zendesk integration with AlphaSMS, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect Zendesk to AlphaSMS for two-way synchronization?

    collapsed
    To integrate Zendesk with AlphaSMS for two-way synchronization, Albato uses a system of triggers and actions. You can link AlphaSMS to Zendesk by setting up two separate automations. The first automation sent data from AlphaSMS to Zendesk. For instance, when a record is created or updated in AlphaSMS, the automation ensures the changes are reflected in Zendesk. The second automation works in reverse, updating AlphaSMS when changes occur in Zendesk.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zendesk AlphaSMS integration and keeps your data consistent across both platforms.

    Build your automation for free!

    Get started