logo main
  • En
    English
    Portuguese
    Spanish
    • Log inGet started free
    Zendesk Integrations
    Zenvia Integrations

    Zendesk and Zenvia integration

    Connect this app...
    With this one!
    Try this integration!7-Day free trial
    hero
    SOC 2 Type 2
    #1 product of the dayThe safety of your data is our top priority!
    • heroSecurity
    • heroProcessing integrity
    • heroConfidentiality
    • heroPrivacy
    Leader WinterBest ResultsBest UsabilityUsers Love Us

    Trusted by over 110,000 users

    Albato is rated 4.6/ 5 stars on 320+ G2 reviews.

    How Albato works

    With Albato, you can easily integrate Zenvia with Zendesk using an intuitive no-code builder. Whether you want to sync Zenvia with Zendesk or connect Zenvia to Zendesk, our platform makes it simple.

    How to Connect Zendesk to Zenvia

    Create powerful Zendesk integration with Zenvia in just a few simple steps.

    STEP 1

    Connect Zendesk to Zenvia

    To connect Zenvia to Zendesk, log in to Albato, select both apps, and follow the easy setup prompts. Integrate Zendesk with Zenvia with just a few clicks!

    Zendesk {targetApp} integration

    Zendesk

    Select a Trigger

    Down
    STEP 2

    Create workflow for Zenvia and Zendesk integration

    Decide what happens when you sync Zendesk with Zenvia—set up triggers in one app to automatically initiate actions in the other.

    Zendesk {targetApp} integrationArrow

    Trigger

    Arrow
    Down
    Zenvia {targetApp} integrationCheck

    Action

    Down
    STEP 3

    Sync Zendesk with Zenvia data

    Select which data to transfer when you integrate Zenvia with Zendesk—customize how your apps exchange information.

    Check

    Synс data

    Check

    Synс data

    Check

    Synс data

    Integrate Zendesk with Zenvia now!

    Start FREE 7-day trial to connect Zenvia to Zendesk and unlock all premium features!

    Try this integration!7-Day free trial
    Background

    Triggers and actions for Zenvia and Zendesk integration

    In Zendesk and Zenvia integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 2

    Zenvia {targetApp} integration

    New Message WhatsApp

    Triggers

    Try Zenvia integrations!
    Zenvia {targetApp} integration

    New Message SMS

    Triggers

    Try Zenvia integrations!

    Actions 7

    Zendesk {targetApp} integration

    New user

    Actions

    Try Zendesk integrations!
    Zendesk {targetApp} integration

    New ticket

    Actions

    Try Zendesk integrations!
    Zenvia {targetApp} integration

    Send SMS

    Actions

    Try Zenvia integrations!
    Zenvia {targetApp} integration

    Custom API request

    Actions

    Try Zenvia integrations!
    OpenAI Integrations
    Anthropic AI Integrations
    Jasper Integrations
    Gemini Integrations
    Paints Integrations
    Writesonic Integrations
    Zendesk Integrations
    Zenvia Integrations

    Make your integration smarter with AI

    Enhance your Zenvia and Zendesk integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

    Background

    Start with Zendesk and Zenvia integration templates!

      Integrate Zenvia with Zendesk to harness the power of automation!

      With over 800 integrations on Albato including the ability to sync Zenvia with Zendesk, you can streamline your tools into one cohesive system, maximizing your team's productivity.

      Try this integration

      7-Day free trial!

      Connect Zendesk to Zenvia to link essential parts of your business

      When you connect Zendesk to Zenvia, you can automate processes for any business size or industry. Here's how different companies integrate Zendesk with Zenvia using Albato.

    • CheckNew lead submits form
      App Integration
      App Integration
      App Integration
    • CheckCreate New Contact
      App Integration
      App Integration
      App Integration
    • Check сompany size
    • CheckSend a welcome message
      App Integration
      App Integration
      App Integration

      • Never miss a lead or deal again!

      Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

      Zenvia integration with Zendesk

      Zendesk integrations

      Zendesk

      Categories

      • Help Desk

      Alternative Apps

      Documentero integrations
      FMX integrations
      Freshworks (Freshdesk) integrations
      Help Scout integrations
      HelpDeskEddy integrations
      Vivantio integrations
      Zoho Desk integrations
      JivoChat (JivoSite) integrations
      Zenvia integrations

      Zenvia

      Categories

      • Marketing Automation

      Alternative Apps

      ActiveCampaign integrations
      Autopilot integrations
      RD Station integrations
      Altсraft integrations
      Amplemarket integrations
      Boomerang integrations
      Chategy integrations
      Cloudinary integrations

      Great Zapier Replacement

      author-image

      I like Albato for the following reasons: Intuitive Interface - The interface is understandable. Extensive App Librar...

      Albato is a Productive way to Manage and Automate Tasks

      author-image

      Albato offers seamless integration with SuiteDash, OpenAI, Synthesia, Writesonic, Facebook Groups, Discord...

      Super easy platform for automations

      author-image

      Super easy platform for automations

      A tool which is best fit for Automation newbie!

      author-image

      The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals...

      A great tool to automate other tools

      author-image

      I like the various internal tools like Delays, Find and replace, JSON parser, Date and number formatting, etc. Because it is a new tool on the mark...

      A good alternative to Make and IFTT

      author-image

      I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

      See all reviews for G2review link

      Learn how to connect Zenvia to Zendesk

      previous
      next

      Frequently asked questions about Zendesk and Zenvia Integration

      Why is Albato the best alternative to Zapier for integrating Zendesk and Zenvia?
      collapsed
      Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Zendesk and Zenvia. It’s super easy to use, and you can create powerful workflows without the hassle.

      What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Zendesk and Zenvia, Albato is the way to go!
      Does Zendesk integrate with Zenvia on the free plan?
      collapsed
      Yes, you can integrate Zendesk with Zenvia using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Zenvia and Zendesk integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Zendesk Zenvia integration at no cost.
      How to connect Zenvia to Zendesk for scheduled syncs?
      collapsed
      To sync Zenvia with Zendesk on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Zendesk integration with Zenvia seamless and tailored to your specific needs.
      Does Zendesk integrate with Zenvia in real time?
      collapsed
      Yes, Zendesk integrates with Zenvia in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
      Webhook Triggers: These triggers activate your Zendesk integration with Zenvia instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
      API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Zendesk and Zenvia integration.
      You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zenvia integration with Zendesk, ensuring your workflows operate according to your requirements.
      How to connect Zendesk to Zenvia?
      collapsed
      Setting up an integration between Zendesk and Zenvia on Albato is simple and requires no technical skills. Just follow these steps:
      1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
      2. Go to the Integrations section and select Zendesk and Zenvia from the list of available apps.
      3. Choose triggers and actions. You’ll need to define an event in Zendesk (the trigger) that will cause an action in Zenvia, such as sending data or creating an entry.
      4. Map the fields. Use Albato’s data mapping tool to match specific fields between Zendesk and Zenvia, ensuring accurate data transfer.
      Once the integration is live, data will flow seamlessly between Zendesk and Zenvia, automating your workflows and saving you time.
      How to connect Zendesk to Zenvia to sync historical data?
      collapsed
      To sync Zendesk with Zenvia and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
      With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zenvia integration with Zendesk, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.
      How to connect Zenvia to Zendesk for two-way synchronization?
      collapsed
      To integrate Zenvia with Zendesk for two-way synchronization, Albato uses a system of triggers and actions. You can link Zendesk to Zenvia by setting up two separate automations. The first automation sent data from Zendesk to Zenvia. For instance, when a record is created or updated in Zendesk, the automation ensures the changes are reflected in Zenvia. The second automation works in reverse, updating Zendesk when changes occur in Zenvia.
      To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zenvia Zendesk integration and keeps your data consistent across both platforms.

      Build your integration for free!

      Get started