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    Zendesk Integrations
    Zenvia Integrations

    Zendesk and Zenvia integration

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    How Albato works

    With Albato, you can easily integrate Zenvia with Zendesk using an intuitive no-code builder. Whether you want to sync Zenvia with Zendesk or connect Zenvia to Zendesk, our platform makes it simple.

    How to Connect Zendesk to Zenvia

    Create powerful Zendesk integration with Zenvia in just a few simple steps.

    STEP 1

    Connect Zendesk to Zenvia

    To connect Zenvia to Zendesk, log in to Albato, select both apps, and follow the easy setup prompts. Integrate Zendesk with Zenvia with just a few clicks!

    Zendesk {targetApp} integration

    Zendesk

    Select a Trigger

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    STEP 2

    Create workflow for Zenvia and Zendesk integration

    Decide what happens when you sync Zendesk with Zenvia—set up triggers in one app to automatically initiate actions in the other.

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    Trigger

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    Zenvia {targetApp} integrationCheck

    Action

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    STEP 3

    Sync Zendesk with Zenvia data

    Select which data to transfer when you integrate Zenvia with Zendesk—customize how your apps exchange information.

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    Integrate Zendesk with Zenvia now!

    Start FREE 7-day trial to connect Zenvia to Zendesk and unlock all premium features!

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    Background

    Triggers and actions for Zenvia and Zendesk integration

    In Zendesk and Zenvia integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 2

    Zenvia {targetApp} integration

    New Message SMS

    Triggers

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    Zenvia {targetApp} integration

    New Message WhatsApp

    Triggers

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    Actions 7

    Zendesk {targetApp} integration

    New user

    Actions

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    Zendesk {targetApp} integration

    New ticket

    Actions

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    Zenvia {targetApp} integration

    Send WhatsApp

    Actions

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    Zenvia {targetApp} integration

    Send SMS

    Actions

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    Make your integration smarter with AI

    Enhance your Zenvia and Zendesk integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

    Integrate Zenvia with Zendesk to harness the power of automation!

    With over 800 integrations on Albato including the ability to sync Zenvia with Zendesk, you can streamline your tools into one cohesive system, maximizing your team's productivity.

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    Connect Zendesk to Zenvia to link essential parts of your business

    When you connect Zendesk to Zenvia, you can automate processes for any business size or industry. Here's how different companies integrate Zendesk with Zenvia using Albato.

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    App Integration
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    • Never miss a lead or deal again!

    Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

    Zenvia integration with Zendesk

    Zendesk integrations

    Zendesk

    Categories

    • Help Desk

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    Learn how to connect Zenvia to Zendesk

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    Frequently asked questions about Zendesk and Zenvia Integration

    Why is Albato the best alternative to Zapier for integrating Zendesk and Zenvia?

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    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Zendesk and Zenvia. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Zendesk and Zenvia, Albato is the way to go!

    Does Zendesk integrate with Zenvia on the free plan?

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    Yes, you can integrate Zendesk with Zenvia using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Zenvia and Zendesk integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Zendesk Zenvia integration at no cost.

    How to connect Zenvia to Zendesk for scheduled syncs?

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    To sync Zenvia with Zendesk on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Zendesk integration with Zenvia seamless and tailored to your specific needs.

    Does Zendesk integrate with Zenvia in real time?

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    Yes, Zendesk integrates with Zenvia in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your Zendesk integration with Zenvia instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Zendesk and Zenvia integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zenvia integration with Zendesk, ensuring your workflows operate according to your requirements.

    How to connect Zendesk to Zenvia?

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    Setting up an integration between Zendesk and Zenvia on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select Zendesk and Zenvia from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in Zendesk (the trigger) that will cause an action in Zenvia, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between Zendesk and Zenvia, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between Zendesk and Zenvia, automating your workflows and saving you time.

    How to connect Zendesk to Zenvia to sync historical data?

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    To sync Zendesk with Zenvia and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zenvia integration with Zendesk, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect Zenvia to Zendesk for two-way synchronization?

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    To integrate Zenvia with Zendesk for two-way synchronization, Albato uses a system of triggers and actions. You can link Zendesk to Zenvia by setting up two separate automations. The first automation sent data from Zendesk to Zenvia. For instance, when a record is created or updated in Zendesk, the automation ensures the changes are reflected in Zenvia. The second automation works in reverse, updating Zendesk when changes occur in Zenvia.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zenvia Zendesk integration and keeps your data consistent across both platforms.

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