logo main
  • Language
    En
    English
    Portuguese
    Spanish
    • Log inGet started free
    HelpDeskEddy
    Twilio
    Help Desk

    HelpDeskEddy and Twilio integration

    Build smart, no-code workflows with HelpDeskEddy and Twilio using triggers, actions, and AI logic—automate any process in minutes.

    Start for free

    no time limits on the free plan

    no credit card required

    Icon

    Clear pricing with no hidden fees

    Icon

    Efficient transaction management = lower costs

    Icon

    Move your historical data in just a few clicks

    Icon

    Talk to support that actually helps—fast

    Trusted by 10,000+ teams around the world

    Best results
    G2 High Performer 2025
    G2 Regional Leader 2025
    G2 Grid Leader 2025
    Capterra Best Value 2025
    gdpr
    Soc 2
    PH Top of the Day
    Golden Kitty
    PH Product of the Month
    app.integrationsTrustSection.testimonial.author

    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.

    Triggers and actions for Twilio and HelpDeskEddy integration

    In HelpDeskEddy and Twilio integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 22

    HelpDeskEddy integration

    Ticket answer in chat from staff

    Triggers

    Try it now!
    HelpDeskEddy integration

    Satisfaction added

    Triggers

    Try it now!
    Twilio integration

    New call

    Triggers

    Try it now!
    Twilio integration

    New SMS

    Triggers

    Try it now!

    Actions 26

    HelpDeskEddy integration

    Create ticket

    Actions

    Try it now!
    HelpDeskEddy integration

    Update the application

    Actions

    Try it now!
    Twilio integration

    Custom API request

    Actions

    Try it now!
    Twilio integration

    Send SMS

    Actions

    Try it now!

    What users say about Albato

    capterrastars
    g2stars

    Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

    Verified user
    Verified user
    G2 reviews

    A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

    Rida Z.
    Rida Z.
    G2 reviews

    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.
    David K.
    G2 reviews

    A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

    Keith T.
    Keith T.
    G2 reviews

    How to Connect HelpDeskEddy to Twilio

    Create powerful HelpDeskEddy integration with Twilio in just a few simple steps.

    STEP 1

    Connect HelpDeskEddy to Twilio

    Log in to Albato, select HelpDeskEddy and Twilio, and follow the quick setup steps—no coding required. Integrate HelpDeskEddy with Twilio with just a few clicks!

    ShopifyFacebookHelpDeskEddy integrationHelpDeskEddy integrationSlackClickup
    STEP 2

    Build a workflow for your HelpDeskEddy and Twilio integration

    Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

    HelpDeskEddy integrationArrow

    Trigger

    Arrow
    Down
    Twilio integrationCheck

    Actions

    Down
    STEP 3

    Map your data

    Pick the fields you want to transfer between HelpDeskEddy and Twilio. Customize the data flow to match your process.

    Check

    Synс data

    Check

    Synс data

    Check

    Synс data

    Launch your integration!

    Start your FREE 7-day trial to activate the HelpDeskEddy + Twilio integration and access all premium features.

    Get started free7-Day free trial

    How does the integration with HelpDeskEddy and Twilio works in Albato?

    Try this integration

    7-Day free trial!

    Twilio integration with HelpDeskEddy

    HelpDeskEddy integrations

    HelpDeskEddy

    Categories

    • Help Desk

    Alternative Apps

    DOMA.AI integrations
    Documentero integrations
    FMX integrations
    Freshworks (Freshdesk) integrations
    Help Scout integrations
    HelpDeskEddy integrations
    Jira Service Management integrations
    Pact integrations
    Twilio integrations

    Twilio

    Categories

    • SMS marketing

    Alternative Apps

    Beeline Business integrations
    Bird integrations
    BulkSMS integrations
    Chategy Connect integrations
    ClickSend SMS integrations
    Drip integrations
    Edna integrations
    Facilita Móvel integrations

    Learn how to connect Twilio to HelpDeskEddy

    previous
    next

    Frequently asked questions about HelpDeskEddy and Twilio Integration

    Why is Albato the best alternative to Zapier for integrating HelpDeskEddy and Twilio?

    collapsed
    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between HelpDeskEddy and Twilio. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating HelpDeskEddy and Twilio, Albato is the way to go!

    Does HelpDeskEddy integrate with Twilio on the free plan?

    collapsed
    Yes, you can integrate HelpDeskEddy with Twilio using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Twilio and HelpDeskEddy integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your HelpDeskEddy Twilio integration at no cost.

    How to connect Twilio to HelpDeskEddy for scheduled syncs?

    collapsed
    To sync Twilio with HelpDeskEddy on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes HelpDeskEddy integration with Twilio seamless and tailored to your specific needs.

    Does HelpDeskEddy integrate with Twilio in real time?

    collapsed
    Yes, HelpDeskEddy integrates with Twilio in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your HelpDeskEddy integration with Twilio instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time HelpDeskEddy and Twilio integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Twilio integration with HelpDeskEddy, ensuring your workflows operate according to your requirements.

    How to connect HelpDeskEddy to Twilio?

    collapsed
    Setting up an integration between HelpDeskEddy and Twilio on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select HelpDeskEddy and Twilio from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in HelpDeskEddy (the trigger) that will cause an action in Twilio, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between HelpDeskEddy and Twilio, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between HelpDeskEddy and Twilio, automating your workflows and saving you time.

    How to connect HelpDeskEddy to Twilio to sync historical data?

    collapsed
    To sync HelpDeskEddy with Twilio and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Twilio integration with HelpDeskEddy, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect Twilio to HelpDeskEddy for two-way synchronization?

    collapsed
    To integrate Twilio with HelpDeskEddy for two-way synchronization, Albato uses a system of triggers and actions. You can link HelpDeskEddy to Twilio by setting up two separate automations. The first automation sent data from HelpDeskEddy to Twilio. For instance, when a record is created or updated in HelpDeskEddy, the automation ensures the changes are reflected in Twilio. The second automation works in reverse, updating HelpDeskEddy when changes occur in Twilio.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Twilio HelpDeskEddy integration and keeps your data consistent across both platforms.

    Build your automation for free!

    Get started