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Freshservice and Slack integration

Q: Why is Albato the best alternative to Zapier for integrating Freshservice and Slack?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshservice and Slack. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshservice and Slack, Albato is the way to go!

Build smart, no-code workflows with Freshservice and Slack using triggers, actions, and AI logic—automate any process in minutes.

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Efficient transaction management = lower costs

Move your historical data in just a few clicks

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Slack and Freshservice integration

In Freshservice and Slack integration triggers start workflows when something happens, while actions make changes in response.

Triggers 12

New Ticket

Triggers

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Update Ticket

Triggers

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New message in public channel

Triggers

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New user

Triggers

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Actions 19

Create Ticket

Actions

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Update Ticket

Actions

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Send a message to a public channel

Actions

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Send a message to a private channel

Actions

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Freshservice to Slack

Create powerful Freshservice integration with Slack in just a few simple steps.

STEP 1

Connect Freshservice to Slack

Log in to Albato, select Freshservice and Slack, and follow the quick setup steps—no coding required. Integrate Freshservice with Slack with just a few clicks!

STEP 2

Build a workflow for your Freshservice and Slack integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Freshservice and Slack. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Freshservice + Slack integration and access all premium features.

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Integrate Freshservice with Slack to automate and streamline your workflows. This integration allows you to sync data, automate tasks, and improve overall efficiency across platforms. Whether you're managing communication, tracking analytics, or handling project management, connecting Freshservice with Slack ensures seamless collaboration and real-time updates. Simplify your processes, reduce manual effort, and focus on what matters most by letting the integration handle routine tasks and data synchronization automatically.

Slack integration with Freshservice

Freshservice

Enhance your IT service management with Freshservice integration via Albato, connecting you to over 1,000+ popular applications. Automate workflows triggered by new tickets and ticket updates, streamlining support operations effortlessly. Perform actions such as creating, updating, and finding tickets using Freshservice’s API. Integrate with CRM systems, project management tools, and communication platforms to improve ticket management and customer support efficiency with Freshservice integration and Albato.

Slack

Unlock the full potential of Slack with Albato by integrating it with over 1,000+ popular applications such as Stripe, WooCommerce, RSS reader, Trello, PostgreSQL, Typeform, BambooHR, QuickBooks Online, Google Sheets, Outlook, Squarespace, Twitter, Google Forms, and WordPress. This extensive integration capability, powered by Slack's API, allows you to automate a wide range of actions directly within Slack. From creating posts or files in private and public channels, setting conversation topics, sending private messages, scheduling messages, to managing user profiles and reminders, Albato streamlines these processes. Additionally, triggers like new messages, mentions, files, reactions, and more, ensure that you stay updated in real-time. Connect and automate your workflow in Slack, making it a centralized hub for all your business communications and integrations.

Learn how to connect Slack to Freshservice

4 min. read

How to Connect Freshservice to Albato

Connect Freshservice with Albato to integrate it with over 800+ apps, including AI tools like CharGPT and Grok.

Frequently asked questions about Freshservice and Slack Integration

Why is Albato the best alternative to Zapier for integrating Freshservice and Slack?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshservice and Slack. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshservice and Slack, Albato is the way to go!

Does Freshservice integrate with Slack on the free plan?

Yes, you can integrate Freshservice with Slack using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Slack and Freshservice integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshservice Slack integration at no cost.

How to connect Slack to Freshservice for scheduled syncs?

To sync Slack with Freshservice on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshservice integration with Slack seamless and tailored to your specific needs.

Does Freshservice integrate with Slack in real time?

Yes, Freshservice integrates with Slack in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Freshservice integration with Slack instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshservice and Slack integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Slack integration with Freshservice, ensuring your workflows operate according to your requirements.

How to connect Freshservice to Slack?

Setting up an integration between Freshservice and Slack on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Freshservice and Slack from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Freshservice (the trigger) that will cause an action in Slack, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Freshservice and Slack, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Freshservice and Slack, automating your workflows and saving you time.

How to connect Freshservice to Slack to sync historical data?

To sync Freshservice with Slack and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Slack integration with Freshservice, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Slack to Freshservice for two-way synchronization?

To integrate Slack with Freshservice for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshservice to Slack by setting up two separate automations. The first automation sent data from Freshservice to Slack. For instance, when a record is created or updated in Freshservice, the automation ensures the changes are reflected in Slack. The second automation works in reverse, updating Freshservice when changes occur in Slack.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Slack Freshservice integration and keeps your data consistent across both platforms.

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Freshservice and Slack integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Slack and Freshservice integration

New Ticket

Update Ticket

New message in public channel

New user

Create Ticket

Update Ticket

Send a message to a public channel

Send a message to a private channel

What users say about Albato

How to Connect Freshservice to Slack

Connect Freshservice to Slack

Build a workflow for your Freshservice and Slack integration

Map your data

How does the integration with Freshservice and Slack works in Albato?

Slack integration with Freshservice

Freshservice

Slack

Learn how to connect Slack to Freshservice

How to Connect Freshservice to Albato

Frequently asked questions about Freshservice and Slack Integration

Why is Albato the best alternative to Zapier for integrating Freshservice and Slack?

Does Freshservice integrate with Slack on the free plan?

How to connect Slack to Freshservice for scheduled syncs?

Does Freshservice integrate with Slack in real time?

How to connect Freshservice to Slack?

How to connect Freshservice to Slack to sync historical data?

How to connect Slack to Freshservice for two-way synchronization?

Build your automation for free!