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    Zoho CRM Integrations
    Zoho Desk Integrations

    CRM & ERP systems • Popular

    Zoho CRM and Zoho Desk integration

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    How Albato works

    With Albato, you can easily integrate Zoho Desk with Zoho CRM using an intuitive no-code builder. Whether you want to sync Zoho Desk with Zoho CRM or connect Zoho Desk to Zoho CRM, our platform makes it simple.

    How to Connect Zoho CRM to Zoho Desk

    Create powerful Zoho CRM integration with Zoho Desk in just a few simple steps.

    STEP 1

    Connect Zoho CRM to Zoho Desk

    To connect Zoho Desk to Zoho CRM, log in to Albato, select both apps, and follow the easy setup prompts. Integrate Zoho CRM with Zoho Desk with just a few clicks!

    Zoho CRM {targetApp} integration

    Zoho CRM

    Select a Trigger

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    STEP 2

    Create workflow for Zoho Desk and Zoho CRM integration

    Decide what happens when you sync Zoho CRM with Zoho Desk—set up triggers in one app to automatically initiate actions in the other.

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    Trigger

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    Zoho Desk {targetApp} integrationCheck

    Action

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    STEP 3

    Sync Zoho CRM with Zoho Desk data

    Select which data to transfer when you integrate Zoho Desk with Zoho CRM—customize how your apps exchange information.

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    Integrate Zoho CRM with Zoho Desk now!

    Start FREE 7-day trial to connect Zoho Desk to Zoho CRM and unlock all premium features!

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    Triggers and actions for Zoho Desk and Zoho CRM integration

    In Zoho CRM and Zoho Desk integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 3

    Zoho CRM {targetApp} integration

    Updated records

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    New Records

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    Actions 23

    Zoho CRM {targetApp} integration

    Get Record by ID

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    New Lead

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    Zoho Desk {targetApp} integration

    Create Ticket

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    Zoho Desk {targetApp} integration

    Update Ticket

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    Start with Zoho CRM and Zoho Desk integration templates!

      Integrate Zoho Desk with Zoho CRM to harness the power of automation!

      With over 800 integrations on Albato including the ability to sync Zoho Desk with Zoho CRM, you can streamline your tools into one cohesive system, maximizing your team's productivity.

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      Connect Zoho CRM to Zoho Desk to link essential parts of your business

      When you connect Zoho CRM to Zoho Desk, you can automate processes for any business size or industry. Here's how different companies integrate Zoho CRM with Zoho Desk using Albato.

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      • Never miss a lead or deal again!

      Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

      Zoho Desk integration with Zoho CRM

      Zoho CRM integrations

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      Learn how to connect Zoho Desk to Zoho CRM

      Frequently asked questions about Zoho CRM and Zoho Desk Integration

      Why is Albato the best alternative to Zapier for integrating Zoho CRM and Zoho Desk?
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      Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Zoho CRM and Zoho Desk. It’s super easy to use, and you can create powerful workflows without the hassle.

      What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Zoho CRM and Zoho Desk, Albato is the way to go!
      Does Zoho CRM integrate with Zoho Desk on the free plan?
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      Yes, you can integrate Zoho CRM with Zoho Desk using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Zoho Desk and Zoho CRM integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Zoho CRM Zoho Desk integration at no cost.
      How to connect Zoho Desk to Zoho CRM for scheduled syncs?
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      To sync Zoho Desk with Zoho CRM on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Zoho CRM integration with Zoho Desk seamless and tailored to your specific needs.
      Does Zoho CRM integrate with Zoho Desk in real time?
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      Yes, Zoho CRM integrates with Zoho Desk in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
      Webhook Triggers: These triggers activate your Zoho CRM integration with Zoho Desk instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
      API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Zoho CRM and Zoho Desk integration.
      You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zoho Desk integration with Zoho CRM, ensuring your workflows operate according to your requirements.
      How to connect Zoho CRM to Zoho Desk?
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      Setting up an integration between Zoho CRM and Zoho Desk on Albato is simple and requires no technical skills. Just follow these steps:
      1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
      2. Go to the Integrations section and select Zoho CRM and Zoho Desk from the list of available apps.
      3. Choose triggers and actions. You’ll need to define an event in Zoho CRM (the trigger) that will cause an action in Zoho Desk, such as sending data or creating an entry.
      4. Map the fields. Use Albato’s data mapping tool to match specific fields between Zoho CRM and Zoho Desk, ensuring accurate data transfer.
      Once the integration is live, data will flow seamlessly between Zoho CRM and Zoho Desk, automating your workflows and saving you time.
      How to connect Zoho CRM to Zoho Desk to sync historical data?
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      To sync Zoho CRM with Zoho Desk and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
      With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zoho Desk integration with Zoho CRM, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.
      How to connect Zoho Desk to Zoho CRM for two-way synchronization?
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      To integrate Zoho Desk with Zoho CRM for two-way synchronization, Albato uses a system of triggers and actions. You can link Zoho CRM to Zoho Desk by setting up two separate automations. The first automation sent data from Zoho CRM to Zoho Desk. For instance, when a record is created or updated in Zoho CRM, the automation ensures the changes are reflected in Zoho Desk. The second automation works in reverse, updating Zoho CRM when changes occur in Zoho Desk.
      To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zoho Desk Zoho CRM integration and keeps your data consistent across both platforms.

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