ServiceNow and TWIN integration

Q: Why is Albato the best alternative to Zapier for integrating ServiceNow and TWIN?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between ServiceNow and TWIN. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating ServiceNow and TWIN, Albato is the way to go!

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With Albato, you can easily integrate TWIN with ServiceNow using an intuitive no-code builder. Whether you want to sync TWIN with ServiceNow or connect TWIN to ServiceNow, our platform makes it simple.

How to Connect ServiceNow to TWIN

Create powerful ServiceNow integration with TWIN in just a few simple steps.

STEP 1

Connect ServiceNow to TWIN

To connect TWIN to ServiceNow, log in to Albato, select both apps, and follow the easy setup prompts. Integrate ServiceNow with TWIN with just a few clicks!

ServiceNow

Select a Trigger

STEP 2

Create workflow for TWIN and ServiceNow integration

Decide what happens when you sync ServiceNow with TWIN—set up triggers in one app to automatically initiate actions in the other.

Trigger

Action

STEP 3

Sync ServiceNow with TWIN data

Select which data to transfer when you integrate TWIN with ServiceNow—customize how your apps exchange information.

Synс data

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Triggers and actions for TWIN and ServiceNow integration

In ServiceNow and TWIN integration triggers start workflows when something happens, while actions make changes in response.

Triggers 3

New Record

Triggers

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Update Record

Triggers

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Call result

Triggers

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Actions 11

Create record

Actions

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Custom API request

Actions

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Create call task

Actions

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Adding candidate(s)

Actions

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Make your integration smarter with AI

Enhance your TWIN and ServiceNow integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

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Connect ServiceNow to TWIN to link essential parts of your business

When you connect ServiceNow to TWIN, you can automate processes for any business size or industry. Here's how different companies integrate ServiceNow with TWIN using Albato.

New lead submits form

Create New Contact

Check сompany size

Send a welcome message

Never miss a lead or deal again!

Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

TWIN integration with ServiceNow

ServiceNow

Integrate ServiceNow with over 800 applications on Albato to streamline your IT operations and automate key business processes. Actions like "Create Record" and "Update Record" allow you to easily manage data and sync it across systems. With ServiceNow integrations and detailed API documentation, you can tailor your workflows, automate repetitive tasks, and ensure seamless connectivity between your tools, improving operational efficiency and productivity.

TWIN

TWIN stands out within the Albato ecosystem, offering innovative voice bot integration with external systems. This unique feature allows businesses to automate and enhance their communication processes, leveraging voice technology for a variety of tasks. With TWIN’s integration through Albato, users can effortlessly create call tasks or stop calls based on specific actions or triggers, streamlining communication workflows and improving efficiency. The API integration with Albato enables a seamless connection with other applications, ensuring a cohesive and automated communication strategy across your business operations.

Learn how to connect TWIN to ServiceNow

2 min. read

How to connect ServiceNow with 800+ apps: Complete Guide to ServiceNow integrations | 2025

Discover how to seamlessly integrate ServiceNow with Albato to automate your business processes, enhance productivity, and enable real-time data synchronization. This comprehensive guide covers everything from basic setup to advanced workflows, helping you maximize the potential of your ServiceNow integration.

Frequently asked questions about ServiceNow and TWIN Integration

Why is Albato the best alternative to Zapier for integrating ServiceNow and TWIN?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between ServiceNow and TWIN. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating ServiceNow and TWIN, Albato is the way to go!

Does ServiceNow integrate with TWIN on the free plan?

Yes, you can integrate ServiceNow with TWIN using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your TWIN and ServiceNow integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your ServiceNow TWIN integration at no cost.

How to connect TWIN to ServiceNow for scheduled syncs?

To sync TWIN with ServiceNow on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes ServiceNow integration with TWIN seamless and tailored to your specific needs.

Does ServiceNow integrate with TWIN in real time?

Yes, ServiceNow integrates with TWIN in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your ServiceNow integration with TWIN instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time ServiceNow and TWIN integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your TWIN integration with ServiceNow, ensuring your workflows operate according to your requirements.

How to connect ServiceNow to TWIN?

Setting up an integration between ServiceNow and TWIN on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select ServiceNow and TWIN from the list of available apps.
Choose triggers and actions. You’ll need to define an event in ServiceNow (the trigger) that will cause an action in TWIN, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between ServiceNow and TWIN, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between ServiceNow and TWIN, automating your workflows and saving you time.

How to connect ServiceNow to TWIN to sync historical data?

To sync ServiceNow with TWIN and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your TWIN integration with ServiceNow, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect TWIN to ServiceNow for two-way synchronization?

To integrate TWIN with ServiceNow for two-way synchronization, Albato uses a system of triggers and actions. You can link ServiceNow to TWIN by setting up two separate automations. The first automation sent data from ServiceNow to TWIN. For instance, when a record is created or updated in ServiceNow, the automation ensures the changes are reflected in TWIN. The second automation works in reverse, updating ServiceNow when changes occur in TWIN.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless TWIN ServiceNow integration and keeps your data consistent across both platforms.

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ServiceNow and TWIN integration

Trusted by over 110,000 users

How Albato works

How to Connect ServiceNow to TWIN

Connect ServiceNow to TWIN

Create workflow for TWIN and ServiceNow integration

Sync ServiceNow with TWIN data

Integrate ServiceNow with TWIN now!

Triggers and actions for TWIN and ServiceNow integration

New Record

Update Record

Call result

Create record

Custom API request

Create call task

Adding candidate(s)

Make your integration smarter with AI

Start with ServiceNow and TWIN integration templates!

Integrate TWIN with ServiceNow to harness the power of automation!

Connect ServiceNow to TWIN to link essential parts of your business

Never miss a lead or deal again!

TWIN integration with ServiceNow

ServiceNow

TWIN

Learn how to connect TWIN to ServiceNow

How to connect ServiceNow with 800+ apps: Complete Guide to ServiceNow integrations | 2025

Frequently asked questions about ServiceNow and TWIN Integration

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