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    OpenPhone Integrations
    ServiceNow Integrations

    Telephony • SMS marketing

    OpenPhone and ServiceNow integration

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    How Albato works

    With Albato, you can easily integrate ServiceNow with OpenPhone using an intuitive no-code builder. Whether you want to sync ServiceNow with OpenPhone or connect ServiceNow to OpenPhone, our platform makes it simple.

    How to Connect OpenPhone to ServiceNow

    Create powerful OpenPhone integration with ServiceNow in just a few simple steps.

    STEP 1

    Connect OpenPhone to ServiceNow

    To connect ServiceNow to OpenPhone, log in to Albato, select both apps, and follow the easy setup prompts. Integrate OpenPhone with ServiceNow with just a few clicks!

    OpenPhone {targetApp} integration

    OpenPhone

    Select a Trigger

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    STEP 2

    Create workflow for ServiceNow and OpenPhone integration

    Decide what happens when you sync OpenPhone with ServiceNow—set up triggers in one app to automatically initiate actions in the other.

    OpenPhone {targetApp} integrationArrow

    Trigger

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    ServiceNow {targetApp} integrationCheck

    Action

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    STEP 3

    Sync OpenPhone with ServiceNow data

    Select which data to transfer when you integrate ServiceNow with OpenPhone—customize how your apps exchange information.

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    Integrate OpenPhone with ServiceNow now!

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    Triggers and actions for ServiceNow and OpenPhone integration

    In OpenPhone and ServiceNow integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 9

    OpenPhone {targetApp} integration

    Message delivered

    Triggers

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    OpenPhone {targetApp} integration

    Message received

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    ServiceNow {targetApp} integration

    New Record

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    Update Record

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    Actions 10

    OpenPhone {targetApp} integration

    Create Contact

    Actions

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    OpenPhone {targetApp} integration

    Send a text message

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    ServiceNow {targetApp} integration

    Create record

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    ServiceNow {targetApp} integration

    Custom API request

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    Make your integration smarter with AI

    Enhance your ServiceNow and OpenPhone integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

    Integrate ServiceNow with OpenPhone to harness the power of automation!

    With over 800 integrations on Albato including the ability to sync ServiceNow with OpenPhone, you can streamline your tools into one cohesive system, maximizing your team's productivity.

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    Connect OpenPhone to ServiceNow to link essential parts of your business

    When you connect OpenPhone to ServiceNow, you can automate processes for any business size or industry. Here's how different companies integrate OpenPhone with ServiceNow using Albato.

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    • Never miss a lead or deal again!

    Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

    ServiceNow integration with OpenPhone

    OpenPhone integrations

    OpenPhone

    Categories

    • Telephony
    • SMS marketing

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    Learn how to connect ServiceNow to OpenPhone

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    Frequently asked questions about OpenPhone and ServiceNow Integration

    Why is Albato the best alternative to Zapier for integrating OpenPhone and ServiceNow?

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    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between OpenPhone and ServiceNow. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating OpenPhone and ServiceNow, Albato is the way to go!

    Does OpenPhone integrate with ServiceNow on the free plan?

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    Yes, you can integrate OpenPhone with ServiceNow using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your ServiceNow and OpenPhone integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your OpenPhone ServiceNow integration at no cost.

    How to connect ServiceNow to OpenPhone for scheduled syncs?

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    To sync ServiceNow with OpenPhone on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes OpenPhone integration with ServiceNow seamless and tailored to your specific needs.

    Does OpenPhone integrate with ServiceNow in real time?

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    Yes, OpenPhone integrates with ServiceNow in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your OpenPhone integration with ServiceNow instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time OpenPhone and ServiceNow integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your ServiceNow integration with OpenPhone, ensuring your workflows operate according to your requirements.

    How to connect OpenPhone to ServiceNow?

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    Setting up an integration between OpenPhone and ServiceNow on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select OpenPhone and ServiceNow from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in OpenPhone (the trigger) that will cause an action in ServiceNow, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between OpenPhone and ServiceNow, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between OpenPhone and ServiceNow, automating your workflows and saving you time.

    How to connect OpenPhone to ServiceNow to sync historical data?

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    To sync OpenPhone with ServiceNow and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your ServiceNow integration with OpenPhone, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect ServiceNow to OpenPhone for two-way synchronization?

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    To integrate ServiceNow with OpenPhone for two-way synchronization, Albato uses a system of triggers and actions. You can link OpenPhone to ServiceNow by setting up two separate automations. The first automation sent data from OpenPhone to ServiceNow. For instance, when a record is created or updated in OpenPhone, the automation ensures the changes are reflected in ServiceNow. The second automation works in reverse, updating OpenPhone when changes occur in ServiceNow.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless ServiceNow OpenPhone integration and keeps your data consistent across both platforms.

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