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    Jira Software Cloud Integrations
    Jira Service Management Integrations

    Jira Software Cloud and Jira Service Management integration

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    How Albato works

    With Albato, you can easily integrate Jira Service Management with Jira Software Cloud using an intuitive no-code builder. Whether you want to sync Jira Service Management with Jira Software Cloud or connect Jira Service Management to Jira Software Cloud, our platform makes it simple.

    How to Connect Jira Software Cloud to Jira Service Management

    Create powerful Jira Software Cloud integration with Jira Service Management in just a few simple steps.

    STEP 1

    Connect Jira Software Cloud to Jira Service Management

    To connect Jira Service Management to Jira Software Cloud, log in to Albato, select both apps, and follow the easy setup prompts. Integrate Jira Software Cloud with Jira Service Management with just a few clicks!

    Jira Software Cloud {targetApp} integration

    Jira Software Cloud

    Select a Trigger

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    STEP 2

    Create workflow for Jira Service Management and Jira Software Cloud integration

    Decide what happens when you sync Jira Software Cloud with Jira Service Management—set up triggers in one app to automatically initiate actions in the other.

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    Trigger

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    Jira Service Management {targetApp} integrationCheck

    Action

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    STEP 3

    Sync Jira Software Cloud with Jira Service Management data

    Select which data to transfer when you integrate Jira Service Management with Jira Software Cloud—customize how your apps exchange information.

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    Integrate Jira Software Cloud with Jira Service Management now!

    Start FREE 7-day trial to connect Jira Service Management to Jira Software Cloud and unlock all premium features!

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    Triggers and actions for Jira Service Management and Jira Software Cloud integration

    In Jira Software Cloud and Jira Service Management integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 12

    Actions 15

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    Enhance your Jira Service Management and Jira Software Cloud integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

    Integrate Jira Service Management with Jira Software Cloud to harness the power of automation!

    With over 800 integrations on Albato including the ability to sync Jira Service Management with Jira Software Cloud, you can streamline your tools into one cohesive system, maximizing your team's productivity.

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    Connect Jira Software Cloud to Jira Service Management to link essential parts of your business

    When you connect Jira Software Cloud to Jira Service Management, you can automate processes for any business size or industry. Here's how different companies integrate Jira Software Cloud with Jira Service Management using Albato.

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    Jira Service Management integration with Jira Software Cloud

    Jira Software Cloud integrations

    Jira Software Cloud

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    • Project & Task Management

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    Learn how to connect Jira Service Management to Jira Software Cloud

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    Frequently asked questions about Jira Software Cloud and Jira Service Management Integration

    Why is Albato the best alternative to Zapier for integrating Jira Software Cloud and Jira Service Management?

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    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Jira Software Cloud and Jira Service Management. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Jira Software Cloud and Jira Service Management, Albato is the way to go!

    Does Jira Software Cloud integrate with Jira Service Management on the free plan?

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    Yes, you can integrate Jira Software Cloud with Jira Service Management using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Jira Service Management and Jira Software Cloud integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Jira Software Cloud Jira Service Management integration at no cost.

    How to connect Jira Service Management to Jira Software Cloud for scheduled syncs?

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    To sync Jira Service Management with Jira Software Cloud on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Jira Software Cloud integration with Jira Service Management seamless and tailored to your specific needs.

    Does Jira Software Cloud integrate with Jira Service Management in real time?

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    Yes, Jira Software Cloud integrates with Jira Service Management in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your Jira Software Cloud integration with Jira Service Management instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Jira Software Cloud and Jira Service Management integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Jira Service Management integration with Jira Software Cloud, ensuring your workflows operate according to your requirements.

    How to connect Jira Software Cloud to Jira Service Management?

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    Setting up an integration between Jira Software Cloud and Jira Service Management on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select Jira Software Cloud and Jira Service Management from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in Jira Software Cloud (the trigger) that will cause an action in Jira Service Management, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between Jira Software Cloud and Jira Service Management, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between Jira Software Cloud and Jira Service Management, automating your workflows and saving you time.

    How to connect Jira Software Cloud to Jira Service Management to sync historical data?

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    To sync Jira Software Cloud with Jira Service Management and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Jira Service Management integration with Jira Software Cloud, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect Jira Service Management to Jira Software Cloud for two-way synchronization?

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    To integrate Jira Service Management with Jira Software Cloud for two-way synchronization, Albato uses a system of triggers and actions. You can link Jira Software Cloud to Jira Service Management by setting up two separate automations. The first automation sent data from Jira Software Cloud to Jira Service Management. For instance, when a record is created or updated in Jira Software Cloud, the automation ensures the changes are reflected in Jira Service Management. The second automation works in reverse, updating Jira Software Cloud when changes occur in Jira Service Management.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Jira Service Management Jira Software Cloud integration and keeps your data consistent across both platforms.

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