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    Freshworks (Freshdesk) Integrations
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    Freshworks (Freshdesk) and Jira Server integration

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    How Albato works

    With Albato, you can easily integrate Jira Server with Freshworks (Freshdesk) using an intuitive no-code builder. Whether you want to sync Jira Server with Freshworks (Freshdesk) or connect Jira Server to Freshworks (Freshdesk), our platform makes it simple.

    How to Connect Freshworks (Freshdesk) to Jira Server

    Create powerful Freshworks (Freshdesk) integration with Jira Server in just a few simple steps.

    STEP 1

    Connect Freshworks (Freshdesk) to Jira Server

    To connect Jira Server to Freshworks (Freshdesk), log in to Albato, select both apps, and follow the easy setup prompts. Integrate Freshworks (Freshdesk) with Jira Server with just a few clicks!

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    Select a Trigger

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    STEP 2

    Create workflow for Jira Server and Freshworks (Freshdesk) integration

    Decide what happens when you sync Freshworks (Freshdesk) with Jira Server—set up triggers in one app to automatically initiate actions in the other.

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    Trigger

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    Action

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    STEP 3

    Sync Freshworks (Freshdesk) with Jira Server data

    Select which data to transfer when you integrate Jira Server with Freshworks (Freshdesk)—customize how your apps exchange information.

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    Integrate Freshworks (Freshdesk) with Jira Server now!

    Start FREE 7-day trial to connect Jira Server to Freshworks (Freshdesk) and unlock all premium features!

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    Triggers and actions for Jira Server and Freshworks (Freshdesk) integration

    In Freshworks (Freshdesk) and Jira Server integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 10

    Actions 20

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    Connect Freshworks (Freshdesk) to Jira Server to link essential parts of your business

    When you connect Freshworks (Freshdesk) to Jira Server, you can automate processes for any business size or industry. Here's how different companies integrate Freshworks (Freshdesk) with Jira Server using Albato.

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    Jira Server integration with Freshworks (Freshdesk)

    Freshworks (Freshdesk) integrations

    Freshworks (Freshdesk)

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    • Help Desk

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    Learn how to connect Jira Server to Freshworks (Freshdesk)

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    Frequently asked questions about Freshworks (Freshdesk) and Jira Server Integration

    Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Jira Server?

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    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Jira Server. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Jira Server, Albato is the way to go!

    Does Freshworks (Freshdesk) integrate with Jira Server on the free plan?

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    Yes, you can integrate Freshworks (Freshdesk) with Jira Server using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Jira Server and Freshworks (Freshdesk) integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshworks (Freshdesk) Jira Server integration at no cost.

    How to connect Jira Server to Freshworks (Freshdesk) for scheduled syncs?

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    To sync Jira Server with Freshworks (Freshdesk) on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshworks (Freshdesk) integration with Jira Server seamless and tailored to your specific needs.

    Does Freshworks (Freshdesk) integrate with Jira Server in real time?

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    Yes, Freshworks (Freshdesk) integrates with Jira Server in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your Freshworks (Freshdesk) integration with Jira Server instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshworks (Freshdesk) and Jira Server integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Jira Server integration with Freshworks (Freshdesk), ensuring your workflows operate according to your requirements.

    How to connect Freshworks (Freshdesk) to Jira Server?

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    Setting up an integration between Freshworks (Freshdesk) and Jira Server on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select Freshworks (Freshdesk) and Jira Server from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in Freshworks (Freshdesk) (the trigger) that will cause an action in Jira Server, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between Freshworks (Freshdesk) and Jira Server, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between Freshworks (Freshdesk) and Jira Server, automating your workflows and saving you time.

    How to connect Freshworks (Freshdesk) to Jira Server to sync historical data?

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    To sync Freshworks (Freshdesk) with Jira Server and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Jira Server integration with Freshworks (Freshdesk), log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect Jira Server to Freshworks (Freshdesk) for two-way synchronization?

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    To integrate Jira Server with Freshworks (Freshdesk) for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshworks (Freshdesk) to Jira Server by setting up two separate automations. The first automation sent data from Freshworks (Freshdesk) to Jira Server. For instance, when a record is created or updated in Freshworks (Freshdesk), the automation ensures the changes are reflected in Jira Server. The second automation works in reverse, updating Freshworks (Freshdesk) when changes occur in Jira Server.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Jira Server Freshworks (Freshdesk) integration and keeps your data consistent across both platforms.

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