Integrate Freshworks (Freshdesk) with Gmail

Connect Freshworks (Freshdesk) to Gmail with no code

Albato makes integrating Freshworks (Freshdesk) and Gmail straightforward, fostering a seamless connection between customer support tickets and email communication. Albato is a robust platform designed to bridge applications together, simplifying the automation of workflows across various apps without requiring deep technical knowledge. It employs an intuitive automation builder where users can set up triggers and actions to automate processes. Triggers are events that kick off automation, while actions are the tasks carried out in response. This dynamic allows users to create automated workflows that connect their apps in meaningful ways. For example, through Albato, you can integrate Freshworks (Freshdesk) with Gmail in the following manner: set up "Contact Created" in Freshworks (Freshdesk) as a trigger. Whenever a new contact is created there, it can trigger an action in Gmail, such as "Send email." This integration ensures that every time a new contact is added to your Freshdesk, a personalized welcome or follow-up email can automatically be sent from your Gmail account, enhancing customer engagement and streamlining communication.


  • Help Desk
  • Email
  • Popular

How it works

With Albato, you can easily integrate your applications into automated workflows using an intuitive builder, without the need for coding knowledge.

  • 1

    Connect your apps to Albato. It's quick, taking only 5 minutes, and totally safe.

  • 2

    Select the app and event that will trigger your integration, or set up a schedule as you prefer.

  • 3

    Select the actions to be performed and the data you wish to send once your integration is started.

  • 4

    That's it, it's done

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I like Albato for the following reasons: Intuitive Interface — The interface is pretty easy to use and easily understandable. Extensive App Library — Albato offers a good set of Apps to intergrate, especially all the commonly used ones. Customization Options - Can customize the workflows easily. Real-time Monitoring — We are able to monitor the automation in real time very effectively.

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