logo main
  • En
    English
    Portuguese
    Spanish
    • Log inGet started free
    Rocket.Chat Integrations
    UseDesk Integrations

    Rocket.Chat and UseDesk integration

    Connect this app...
    With this one!
    Try this integration!7-Day free trial
    hero
    SOC 2 Type 2
    #1 product of the day

    The safety of your data is our top priority!

    • heroSecurity
    • heroProcessing integrity
    • heroConfidentiality
    • heroPrivacy
    Leader WinterBest ResultsBest UsabilityUsers Love Us

    Trusted by over 110,000 users

    Albato is rated 4.6/ 5 stars on 320+ G2 reviews.

    How Albato works

    With Albato, you can easily integrate UseDesk with Rocket.Chat using an intuitive no-code builder. Whether you want to sync UseDesk with Rocket.Chat or connect UseDesk to Rocket.Chat, our platform makes it simple.

    How to Connect Rocket.Chat to UseDesk

    Create powerful Rocket.Chat integration with UseDesk in just a few simple steps.

    STEP 1

    Connect Rocket.Chat to UseDesk

    To connect UseDesk to Rocket.Chat, log in to Albato, select both apps, and follow the easy setup prompts. Integrate Rocket.Chat with UseDesk with just a few clicks!

    Rocket.Chat {targetApp} integration

    Rocket.Chat

    Select a Trigger

    Down
    STEP 2

    Create workflow for UseDesk and Rocket.Chat integration

    Decide what happens when you sync Rocket.Chat with UseDesk—set up triggers in one app to automatically initiate actions in the other.

    Rocket.Chat {targetApp} integrationArrow

    Trigger

    Arrow
    Down
    UseDesk {targetApp} integrationCheck

    Action

    Down
    STEP 3

    Sync Rocket.Chat with UseDesk data

    Select which data to transfer when you integrate UseDesk with Rocket.Chat—customize how your apps exchange information.

    Check

    Synс data

    Check

    Synс data

    Check

    Synс data

    Integrate Rocket.Chat with UseDesk now!

    Start FREE 7-day trial to connect UseDesk to Rocket.Chat and unlock all premium features!

    Try this integration!7-Day free trial
    Background

    Triggers and actions for UseDesk and Rocket.Chat integration

    In Rocket.Chat and UseDesk integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 4

    UseDesk {targetApp} integration

    Comment has been added

    Triggers

    Try UseDesk integrations!
    UseDesk {targetApp} integration

    Ticket has been created

    Triggers

    Try UseDesk integrations!

    Actions 13

    Rocket.Chat {targetApp} integration

    Send a message to the channel

    Actions

    Try Rocket.Chat integrations!
    Rocket.Chat {targetApp} integration

    Send a private message to the user

    Actions

    Try Rocket.Chat integrations!
    UseDesk {targetApp} integration

    Create a ticket

    Actions

    Try UseDesk integrations!
    UseDesk {targetApp} integration

    Update ticket by ID

    Actions

    Try UseDesk integrations!
    OpenAI Integrations
    Anthropic AI Integrations
    Jasper Integrations
    Gemini Integrations
    Paints Integrations
    Writesonic Integrations
    Rocket.Chat Integrations
    UseDesk Integrations

    Make your integration smarter with AI

    Enhance your UseDesk and Rocket.Chat integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

    Background

    Start with Rocket.Chat and UseDesk integration templates!

      Integrate UseDesk with Rocket.Chat to harness the power of automation!

      With over 800 integrations on Albato including the ability to sync UseDesk with Rocket.Chat, you can streamline your tools into one cohesive system, maximizing your team's productivity.

      Try this integration

      7-Day free trial!

      Connect Rocket.Chat to UseDesk to link essential parts of your business

      When you connect Rocket.Chat to UseDesk, you can automate processes for any business size or industry. Here's how different companies integrate Rocket.Chat with UseDesk using Albato.

    • CheckNew lead submits form
      App Integration
      App Integration
      App Integration
    • CheckCreate New Contact
      App Integration
      App Integration
      App Integration
    • Check сompany size
    • CheckSend a welcome message
      App Integration
      App Integration
      App Integration

      • Never miss a lead or deal again!

      Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

      UseDesk integration with Rocket.Chat

      Rocket.Chat integrations

      Rocket.Chat

      Categories

      • Live Chat

      Alternative Apps

      Intercom integrations
      Rocket.Chat integrations
      Suitedash integrations
      Talk-me integrations
      Tawk.to integrations
      Zoho Desk integrations
      Carrot quest integrations
      Chatra integrations
      UseDesk integrations

      UseDesk

      Categories

      • Live Chat
      • Help Desk

      Alternative Apps

      Intercom integrations
      Rocket.Chat integrations
      Suitedash integrations
      Talk-me integrations
      Tawk.to integrations
      Zoho Desk integrations
      Carrot quest integrations
      Chatra integrations

      Great Zapier Replacement

      author-image

      I like Albato for the following reasons: Intuitive Interface - The interface is understandable. Extensive App Librar...

      Albato is a Productive way to Manage and Automate Tasks

      author-image

      Albato offers seamless integration with SuiteDash, OpenAI, Synthesia, Writesonic, Facebook Groups, Discord...

      Super easy platform for automations

      author-image

      Super easy platform for automations

      A tool which is best fit for Automation newbie!

      author-image

      The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals...

      A great tool to automate other tools

      author-image

      I like the various internal tools like Delays, Find and replace, JSON parser, Date and number formatting, etc. Because it is a new tool on the mark...

      A good alternative to Make and IFTT

      author-image

      I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

      See all reviews for G2review link

      Learn how to connect UseDesk to Rocket.Chat

      Frequently asked questions about Rocket.Chat and UseDesk Integration

      Why is Albato the best alternative to Zapier for integrating Rocket.Chat and UseDesk?
      collapsed
      Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Rocket.Chat and UseDesk. It’s super easy to use, and you can create powerful workflows without the hassle.

      What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Rocket.Chat and UseDesk, Albato is the way to go!
      Does Rocket.Chat integrate with UseDesk on the free plan?
      collapsed
      Yes, you can integrate Rocket.Chat with UseDesk using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your UseDesk and Rocket.Chat integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Rocket.Chat UseDesk integration at no cost.
      How to connect UseDesk to Rocket.Chat for scheduled syncs?
      collapsed
      To sync UseDesk with Rocket.Chat on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Rocket.Chat integration with UseDesk seamless and tailored to your specific needs.
      Does Rocket.Chat integrate with UseDesk in real time?
      collapsed
      Yes, Rocket.Chat integrates with UseDesk in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
      Webhook Triggers: These triggers activate your Rocket.Chat integration with UseDesk instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
      API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Rocket.Chat and UseDesk integration.
      You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your UseDesk integration with Rocket.Chat, ensuring your workflows operate according to your requirements.
      How to connect Rocket.Chat to UseDesk?
      collapsed
      Setting up an integration between Rocket.Chat and UseDesk on Albato is simple and requires no technical skills. Just follow these steps:
      1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
      2. Go to the Integrations section and select Rocket.Chat and UseDesk from the list of available apps.
      3. Choose triggers and actions. You’ll need to define an event in Rocket.Chat (the trigger) that will cause an action in UseDesk, such as sending data or creating an entry.
      4. Map the fields. Use Albato’s data mapping tool to match specific fields between Rocket.Chat and UseDesk, ensuring accurate data transfer.
      Once the integration is live, data will flow seamlessly between Rocket.Chat and UseDesk, automating your workflows and saving you time.
      How to connect Rocket.Chat to UseDesk to sync historical data?
      collapsed
      To sync Rocket.Chat with UseDesk and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
      With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your UseDesk integration with Rocket.Chat, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.
      How to connect UseDesk to Rocket.Chat for two-way synchronization?
      collapsed
      To integrate UseDesk with Rocket.Chat for two-way synchronization, Albato uses a system of triggers and actions. You can link Rocket.Chat to UseDesk by setting up two separate automations. The first automation sent data from Rocket.Chat to UseDesk. For instance, when a record is created or updated in Rocket.Chat, the automation ensures the changes are reflected in UseDesk. The second automation works in reverse, updating Rocket.Chat when changes occur in UseDesk.
      To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless UseDesk Rocket.Chat integration and keeps your data consistent across both platforms.

      Build your integration for free!

      Get started