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    WhatsApp Business API
    Zoho CRM
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    WhatsApp Business API and Zoho CRM integration

    Build smart, no-code workflows with WhatsApp Business API and Zoho CRM using triggers, actions, and AI logic—automate any process in minutes.

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    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.

    Triggers and actions for Zoho CRM and WhatsApp Business API integration

    In WhatsApp Business API and Zoho CRM integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 4

    WhatsApp Business API integration

    New message

    Triggers

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    Zoho CRM integration

    Updated records

    Triggers

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    Zoho CRM integration

    New User

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    Actions 33

    WhatsApp Business API integration

    Send a template message

    Actions

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    WhatsApp Business API integration

    Send a direct message

    Actions

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    Zoho CRM integration

    Get Record by ID

    Actions

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    Zoho CRM integration

    New Lead

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    Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

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    A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

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    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.
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    A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

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    How to Connect WhatsApp Business API to Zoho CRM

    Create powerful WhatsApp Business API integration with Zoho CRM in just a few simple steps.

    STEP 1

    Connect WhatsApp Business API to Zoho CRM

    Log in to Albato, select WhatsApp Business API and Zoho CRM, and follow the quick setup steps—no coding required. Integrate WhatsApp Business API with Zoho CRM with just a few clicks!

    ShopifyFacebookWhatsApp Business API integrationWhatsApp Business API integrationSlackClickup
    STEP 2

    Build a workflow for your WhatsApp Business API and Zoho CRM integration

    Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

    WhatsApp Business API integrationArrow

    Trigger

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    Zoho CRM integrationCheck

    Actions

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    STEP 3

    Map your data

    Pick the fields you want to transfer between WhatsApp Business API and Zoho CRM. Customize the data flow to match your process.

    Check

    Synс data

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    Synс data

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    Synс data

    Launch your integration!

    Start your FREE 7-day trial to activate the WhatsApp Business API + Zoho CRM integration and access all premium features.

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    How does the integration with WhatsApp Business API and Zoho CRM works in Albato?

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    Zoho CRM integration with WhatsApp Business API

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    WhatsApp Business API

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    Learn how to connect Zoho CRM to WhatsApp Business API

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    Frequently asked questions about WhatsApp Business API and Zoho CRM Integration

    Why is Albato the best alternative to Zapier for integrating WhatsApp Business API and Zoho CRM?

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    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between WhatsApp Business API and Zoho CRM. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating WhatsApp Business API and Zoho CRM, Albato is the way to go!

    Does WhatsApp Business API integrate with Zoho CRM on the free plan?

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    Yes, you can integrate WhatsApp Business API with Zoho CRM using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Zoho CRM and WhatsApp Business API integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your WhatsApp Business API Zoho CRM integration at no cost.

    How to connect Zoho CRM to WhatsApp Business API for scheduled syncs?

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    To sync Zoho CRM with WhatsApp Business API on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes WhatsApp Business API integration with Zoho CRM seamless and tailored to your specific needs.

    Does WhatsApp Business API integrate with Zoho CRM in real time?

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    Yes, WhatsApp Business API integrates with Zoho CRM in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your WhatsApp Business API integration with Zoho CRM instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time WhatsApp Business API and Zoho CRM integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zoho CRM integration with WhatsApp Business API, ensuring your workflows operate according to your requirements.

    How to connect WhatsApp Business API to Zoho CRM?

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    Setting up an integration between WhatsApp Business API and Zoho CRM on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select WhatsApp Business API and Zoho CRM from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in WhatsApp Business API (the trigger) that will cause an action in Zoho CRM, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between WhatsApp Business API and Zoho CRM, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between WhatsApp Business API and Zoho CRM, automating your workflows and saving you time.

    How to connect WhatsApp Business API to Zoho CRM to sync historical data?

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    To sync WhatsApp Business API with Zoho CRM and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zoho CRM integration with WhatsApp Business API, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect Zoho CRM to WhatsApp Business API for two-way synchronization?

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    To integrate Zoho CRM with WhatsApp Business API for two-way synchronization, Albato uses a system of triggers and actions. You can link WhatsApp Business API to Zoho CRM by setting up two separate automations. The first automation sent data from WhatsApp Business API to Zoho CRM. For instance, when a record is created or updated in WhatsApp Business API, the automation ensures the changes are reflected in Zoho CRM. The second automation works in reverse, updating WhatsApp Business API when changes occur in Zoho CRM.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zoho CRM WhatsApp Business API integration and keeps your data consistent across both platforms.

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