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Freshworks (Freshdesk) and Pipedrive integration

Q: Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Pipedrive?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Pipedrive. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Pipedrive, Albato is the way to go!

Build smart, no-code workflows with Freshworks (Freshdesk) and Pipedrive using triggers, actions, and AI logic—automate any process in minutes.

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no time limits on the free plan

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Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Pipedrive and Freshworks (Freshdesk) integration

In Freshworks (Freshdesk) and Pipedrive integration triggers start workflows when something happens, while actions make changes in response.

Triggers 16

New Contact

Triggers

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Updated Contact

Triggers

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Deal Matching Filter

Triggers

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Person Matching Filter

Triggers

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Actions 40

Create a Contact

Actions

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Create a Company

Actions

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Update Deal

Actions

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Create Deal

Actions

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Freshworks (Freshdesk) to Pipedrive

Create powerful Freshworks (Freshdesk) integration with Pipedrive in just a few simple steps.

STEP 1

Connect Freshworks (Freshdesk) to Pipedrive

Log in to Albato, select Freshworks (Freshdesk) and Pipedrive, and follow the quick setup steps—no coding required. Integrate Freshworks (Freshdesk) with Pipedrive with just a few clicks!

STEP 2

Build a workflow for your Freshworks (Freshdesk) and Pipedrive integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Freshworks (Freshdesk) and Pipedrive. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Freshworks (Freshdesk) + Pipedrive integration and access all premium features.

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Albato offers a powerful solution to seamlessly integrate Freshworks (Freshdesk) with Pipedrive, streamlining communication and data flow between customer support and sales. Albato is a platform that simplifies the integration process, allowing you to connect applications and automate workflows without needing advanced technical skills. Through its intuitive automation builder, you can easily set up triggers (events that initiate an automation) and actions (tasks performed in response to a trigger), creating a bridge between your apps. For example, you can create an integration where a "New Deal" trigger in Pipedrive automatically generates a "Create Ticket" action in Freshworks (Freshdesk). This ensures that each time a new deal is initiated in Pipedrive, a corresponding support ticket is created in Freshdesk, allowing for synchronized follow-ups and ensuring no sales opportunity slips through the cracks. This integration not only saves time but also enhances collaboration between your sales and support teams.

Pipedrive integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Streamline your customer support workflow with Albato by integrating Freshworks (Freshdesk) to connect with over 1,000+ popular applications. This integration, powered by Freshdesk's comprehensive API, enables seamless communication between Freshdesk customer support and essential tools like Microsoft Teams, WhatsApp, Jira Software Cloud, Slack, Salesforce, and Zendesk. Automate tasks such as finding tickets by ID, adding notes, creating tickets, forums, forum topics, categories, companies, and managing contacts. With triggers like "Contact Created," ensure that every customer interaction is captured and addressed efficiently. Enhance your Freshworks CRM and Freshdesk support capabilities, ensuring a superior customer experience through automation and connectivity.

Pipedrive

Enhance your Pipedrive CRM experience with Albato's integration capabilities, connecting Pipedrive with 1,000+ popular applications. This powerful integration allows for seamless data flow between Pipedrive and essential tools like Sendinblue, WooCommerce, ActiveCampaign, Typeform, Webflow, RD Station, Shopify, and WordPress. Through Pipedrive's API, you can automate tasks such as searching for deal stages, managing pipelines, updating or creating users, organizations, and leads, ensuring your sales processes are more efficient than ever. With triggers like new or updated deals, organizations, and contacts, Albato's Pipedrive connector empowers sales teams to automate follow-ups and maintain timely communication with leads, all while keeping a close eye on sales performance for continuous improvement.

Learn how to connect Pipedrive to Freshworks (Freshdesk)

2 min. read

Freshworks: Automate Business Impact

Freshworks is a Customer Service, IT, and CRM software that's incredibly powerful, yet fast, easy and cost effective.

Frequently asked questions about Freshworks (Freshdesk) and Pipedrive Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Pipedrive?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Pipedrive. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Pipedrive, Albato is the way to go!

Does Freshworks (Freshdesk) integrate with Pipedrive on the free plan?

Yes, you can integrate Freshworks (Freshdesk) with Pipedrive using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Pipedrive and Freshworks (Freshdesk) integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshworks (Freshdesk) Pipedrive integration at no cost.

How to connect Pipedrive to Freshworks (Freshdesk) for scheduled syncs?

To sync Pipedrive with Freshworks (Freshdesk) on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshworks (Freshdesk) integration with Pipedrive seamless and tailored to your specific needs.

Does Freshworks (Freshdesk) integrate with Pipedrive in real time?

Yes, Freshworks (Freshdesk) integrates with Pipedrive in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Freshworks (Freshdesk) integration with Pipedrive instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshworks (Freshdesk) and Pipedrive integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Pipedrive integration with Freshworks (Freshdesk), ensuring your workflows operate according to your requirements.

How to connect Freshworks (Freshdesk) to Pipedrive?

Setting up an integration between Freshworks (Freshdesk) and Pipedrive on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Freshworks (Freshdesk) and Pipedrive from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Freshworks (Freshdesk) (the trigger) that will cause an action in Pipedrive, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Freshworks (Freshdesk) and Pipedrive, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Freshworks (Freshdesk) and Pipedrive, automating your workflows and saving you time.

How to connect Freshworks (Freshdesk) to Pipedrive to sync historical data?

To sync Freshworks (Freshdesk) with Pipedrive and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Pipedrive integration with Freshworks (Freshdesk), log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Pipedrive to Freshworks (Freshdesk) for two-way synchronization?

To integrate Pipedrive with Freshworks (Freshdesk) for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshworks (Freshdesk) to Pipedrive by setting up two separate automations. The first automation sent data from Freshworks (Freshdesk) to Pipedrive. For instance, when a record is created or updated in Freshworks (Freshdesk), the automation ensures the changes are reflected in Pipedrive. The second automation works in reverse, updating Freshworks (Freshdesk) when changes occur in Pipedrive.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Pipedrive Freshworks (Freshdesk) integration and keeps your data consistent across both platforms.

Build your automation for free!

Get started

Freshworks (Freshdesk) and Pipedrive integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Pipedrive and Freshworks (Freshdesk) integration

New Contact

Updated Contact

Deal Matching Filter

Person Matching Filter

Create a Contact

Create a Company

Update Deal

Create Deal

What users say about Albato

How to Connect Freshworks (Freshdesk) to Pipedrive

Connect Freshworks (Freshdesk) to Pipedrive

Build a workflow for your Freshworks (Freshdesk) and Pipedrive integration

Map your data

How does the integration with Freshworks (Freshdesk) and Pipedrive works in Albato?

Pipedrive integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Pipedrive

Learn how to connect Pipedrive to Freshworks (Freshdesk)

Freshworks: Automate Business Impact

Frequently asked questions about Freshworks (Freshdesk) and Pipedrive Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Pipedrive?

Does Freshworks (Freshdesk) integrate with Pipedrive on the free plan?

How to connect Pipedrive to Freshworks (Freshdesk) for scheduled syncs?

Does Freshworks (Freshdesk) integrate with Pipedrive in real time?

How to connect Freshworks (Freshdesk) to Pipedrive?

How to connect Freshworks (Freshdesk) to Pipedrive to sync historical data?

How to connect Pipedrive to Freshworks (Freshdesk) for two-way synchronization?

Build your automation for free!