Darwin AI and Selena integration

Darwin AI Integration via Albato enables businesses to automate and manage AI-powered conversations within a controlled and compliant environment. Darwin AI provides a centralized platform for monitoring AI sessions, tracking their lifecycle, and ensuring accountability across AI-driven interactions. Using Albato, Darwin AI can be connected to over 1,000 popular applications through API-based automation. Available triggers include session opened, analyzed, replied, forwarded (qualified), closed, unforwarded, and stage transitioned events. These triggers allow companies to react instantly to changes in AI sessions and synchronize data with CRM systems, analytics tools, communication platforms, and internal workflows. The available action enables sending outbound messages using predefined templates, ensuring consistent and compliant responses. By automating AI session management with Albato, organizations improve operational visibility, reduce manual oversight, and scale AI usage securely and efficiently.

Automate your customer management and improve workflow efficiency with Selena integration via Albato, connecting you to over 1,000 popular applications. Selena is a customer relationship management (CRM) platform that helps businesses manage customer data, agents, and interactions. With Albato, you can automate processes like Add new private customer, New customer created, Customer data updated, and Customer deleted. Actions such as Add ask and triggers like New agent created ensure your team can efficiently handle all customer-related tasks and data. Streamline your CRM processes and enhance customer experience with Selena integration via Albato.