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    ActiveCampaign
    Zendesk
    Marketing Automation

    ActiveCampaign and Zendesk integration

    Build smart, no-code workflows with ActiveCampaign and Zendesk using triggers, actions, and AI logic—automate any process in minutes.

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    Move your historical data in just a few clicks

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    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.

    Triggers and actions for Zendesk and ActiveCampaign integration

    In ActiveCampaign and Zendesk integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 23

    ActiveCampaign integration

    Received a reply to the SMS

    Triggers

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    ActiveCampaign integration

    A contact shares a campaign to Facebook or Twitter

    Triggers

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    Zendesk integration

    Ticket Created

    Triggers

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    Zendesk integration

    Ticket Status Changed

    Triggers

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    Actions 26

    ActiveCampaign integration

    Create a contact

    Actions

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    ActiveCampaign integration

    Create / Update a contact

    Actions

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    Zendesk integration

    New User

    Actions

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    Zendesk integration

    Get User by Id

    Actions

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    What users say about Albato

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    Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

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    A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

    Rida Z.
    Rida Z.
    G2 reviews

    Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

    David K.
    David K.
    G2 reviews

    A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

    Keith T.
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    How to Connect ActiveCampaign to Zendesk

    Create powerful ActiveCampaign integration with Zendesk in just a few simple steps.

    STEP 1

    Connect ActiveCampaign to Zendesk

    Log in to Albato, select ActiveCampaign and Zendesk, and follow the quick setup steps—no coding required. Integrate ActiveCampaign with Zendesk with just a few clicks!

    ShopifyFacebookActiveCampaign integrationActiveCampaign integrationSlackClickup
    STEP 2

    Build a workflow for your ActiveCampaign and Zendesk integration

    Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

    ActiveCampaign integrationArrow

    Trigger

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    Zendesk integrationCheck

    Actions

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    STEP 3

    Map your data

    Pick the fields you want to transfer between ActiveCampaign and Zendesk. Customize the data flow to match your process.

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    Synс data

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    Synс data

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    Synс data

    Launch your integration!

    Start your FREE 7-day trial to activate the ActiveCampaign + Zendesk integration and access all premium features.

    Get started free7-Day free trial

    How does the integration with ActiveCampaign and Zendesk works in Albato?

    Try this integration

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    Zendesk integration with ActiveCampaign

    ActiveCampaign integrations

    ActiveCampaign

    Categories

    • Marketing Automation

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    Zendesk

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    • Help Desk

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    Learn how to connect Zendesk to ActiveCampaign

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    Frequently asked questions about ActiveCampaign and Zendesk Integration

    Why is Albato the best alternative to Zapier for integrating ActiveCampaign and Zendesk?

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    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between ActiveCampaign and Zendesk. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating ActiveCampaign and Zendesk, Albato is the way to go!

    Does ActiveCampaign integrate with Zendesk on the free plan?

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    Yes, you can integrate ActiveCampaign with Zendesk using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Zendesk and ActiveCampaign integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your ActiveCampaign Zendesk integration at no cost.

    How to connect Zendesk to ActiveCampaign for scheduled syncs?

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    To sync Zendesk with ActiveCampaign on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes ActiveCampaign integration with Zendesk seamless and tailored to your specific needs.

    Does ActiveCampaign integrate with Zendesk in real time?

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    Yes, ActiveCampaign integrates with Zendesk in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your ActiveCampaign integration with Zendesk instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time ActiveCampaign and Zendesk integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zendesk integration with ActiveCampaign, ensuring your workflows operate according to your requirements.

    How to connect ActiveCampaign to Zendesk?

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    Setting up an integration between ActiveCampaign and Zendesk on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select ActiveCampaign and Zendesk from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in ActiveCampaign (the trigger) that will cause an action in Zendesk, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between ActiveCampaign and Zendesk, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between ActiveCampaign and Zendesk, automating your workflows and saving you time.

    How to connect ActiveCampaign to Zendesk to sync historical data?

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    To sync ActiveCampaign with Zendesk and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zendesk integration with ActiveCampaign, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect Zendesk to ActiveCampaign for two-way synchronization?

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    To integrate Zendesk with ActiveCampaign for two-way synchronization, Albato uses a system of triggers and actions. You can link ActiveCampaign to Zendesk by setting up two separate automations. The first automation sent data from ActiveCampaign to Zendesk. For instance, when a record is created or updated in ActiveCampaign, the automation ensures the changes are reflected in Zendesk. The second automation works in reverse, updating ActiveCampaign when changes occur in Zendesk.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zendesk ActiveCampaign integration and keeps your data consistent across both platforms.

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