Okdesk integrations

Okdesk is an affordable and flexible corporate-level help desk system for automating service, technical support and field work.

CATEGORIES
Other
NICHES
Other

How to create the Okdesk integration

Connect Okdesk to Albato
All Available Triggers and Actions...
Discover 600+ Integration-Ready Apps
All Available Triggers and Actions...
  1. stepIcon

    Step 1: Connect Okdesk to Albato

    The authorization process for Okdesk in Albato is fast and secure. Just a few clicks and your application is connected to Albato.
  2. stepIcon

    Step 2: Choose one of 500+ applications to integrate with Okdesk

    Pick the application you want to use as a trigger for automation in Albato. A trigger is an event that initiates your automation.
  3. stepIcon

    Step 3: Define the application and action after trigger activation

    Specify the application and the action that should take place after the trigger is activated. You can choose any number of actions – from sending a notification to creating a new record in a database.
  4. stepIcon

    Step 4: Configure the data transfer between applications

    Select the data that will be transferred from one application to another during the integration. You can adjust these parameters to suit your needs. That's it! Now you have more time to work on other important tasks.
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Triggers and actions available for Okdesk integration
triggers 11
New order
New order
Order changed status
Order changed status
Change of responsibility for the order
Change of responsibility for the order
Changing the order type
Changing the order type
actions 35
Find company
Find company
Create company
Create company
Editing a company
Editing a company
New employee
New employee

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Frequently asked questions

What Okdesk triggers are available for integration?

Initial event: New order, Order changed status, Change of responsibility for the order, Changing the order type, New comment to the order, Adding a file to an order, Changing the planned time for solving an order, Deleted order, Created new equipment, Change equipment, Affixing an assessment to the application

What Okdesk actions are available for integration?

Target actions: Find company, Create company, Editing a company, New employee, Editing an employee, Employee activation, Find contact, New contact, Edit contact, Search for a contract, Information about the contract, Create a contract, Adding a service period, Edit a service period, New lead, Change of the person responsible for the application, Change of the planned date of the decision of the application, Change application status, Add a comment to the application, Application evaluation, Obtaining application specifications, Adding a specification to a proposal, Obtaining details on the labor costs of the application, Receipt of the application checklist, A note on the completion of the checklist, Equipment search, Create equipment, Hardware information, Edit equipment, Service object search, Create a Service Object, Information about the service object, Edit a Service Object, Sending information about an incoming call, Creating a record of a telephone conversation

How many apps are available for integration?

18 apps are available for integration with Okdesk

How is the integration done?

Data transfer from Okdesk is done via API.

How to activate a plan?

We offer you a 7-day free trial to set up the required integrations and test the platform. Our managers will help you set up your integrations in no time. Once the setup is done, you will be able to understand how many accounts and transactions you need.

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