SberMegaMarket - DSM and Wikibot integration

SberMegaMarket - DSM, owned by Sberbank, emerges as a marketplace integration within the Albato platform, aimed at expanding the reach and efficiency of online retail operations. This integration offers a direct channel to one of the largest marketplaces, facilitating seamless management of product listings, orders, and customer interactions. By integrating SberMegaMarket - DSM with Albato, users can automate critical operations such as obtaining shipment details by criteria and managing product catalogs, enhancing the efficiency of their sales processes. This capability allows for a streamlined approach to marketplace management, ensuring that businesses can focus on growth and customer satisfaction.

Wikibot emerges as an AI-assisted customer support solution within the Albato platform, designed to streamline the customer service process by leveraging advanced artificial intelligence. This integration allows businesses to automate responses to common inquiries, providing quick and accurate information to customers. By integrating Wikibot with Albato, users can employ actions such as "Ask Wikibot" to engage with and resolve customer queries efficiently. This capability enhances the customer service experience by ensuring that responses are not only swift but also relevant and helpful.