logo main
  • Language
    En
    English
    Portuguese
    Spanish
    • Log inGet started free
    Freshworks (Freshdesk) Integrations
    UseDesk Integrations

    Freshworks (Freshdesk) and UseDesk integration

    Connect this app...
    With this one!
    Try this integration!7-Day free trial
    hero
    SOC 2 Type 2
    #1 product of the day

    The safety of your data is our top priority!

    • heroSecurity
    • heroProcessing integrity
    • heroConfidentiality
    • heroPrivacy
    Best ResultsBest UsabilityMomentum LeaderMost ImplementableBest value

    Trusted by over 200,000+ users

    Albato is rated 4.6/ 5 stars on 465+ G2 reviews.

    How Albato works

    With Albato, you can easily integrate UseDesk with Freshworks (Freshdesk) using an intuitive no-code builder. Whether you want to sync UseDesk with Freshworks (Freshdesk) or connect UseDesk to Freshworks (Freshdesk), our platform makes it simple.

    How to Connect Freshworks (Freshdesk) to UseDesk

    Create powerful Freshworks (Freshdesk) integration with UseDesk in just a few simple steps.

    STEP 1

    Connect Freshworks (Freshdesk) to UseDesk

    To connect UseDesk to Freshworks (Freshdesk), log in to Albato, select both apps, and follow the easy setup prompts. Integrate Freshworks (Freshdesk) with UseDesk with just a few clicks!

    Freshworks (Freshdesk) {targetApp} integration

    Freshworks (Freshdesk)

    Select a Trigger

    Down
    STEP 2

    Create workflow for UseDesk and Freshworks (Freshdesk) integration

    Decide what happens when you sync Freshworks (Freshdesk) with UseDesk—set up triggers in one app to automatically initiate actions in the other.

    Freshworks (Freshdesk) {targetApp} integrationArrow

    Trigger

    Arrow
    Down
    UseDesk {targetApp} integrationCheck

    Action

    Down
    STEP 3

    Sync Freshworks (Freshdesk) with UseDesk data

    Select which data to transfer when you integrate UseDesk with Freshworks (Freshdesk)—customize how your apps exchange information.

    Check

    Synс data

    Check

    Synс data

    Check

    Synс data

    Integrate Freshworks (Freshdesk) with UseDesk now!

    Start FREE 7-day trial to connect UseDesk to Freshworks (Freshdesk) and unlock all premium features!

    Try this integration!7-Day free trial
    Background

    Triggers and actions for UseDesk and Freshworks (Freshdesk) integration

    In Freshworks (Freshdesk) and UseDesk integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 8

    Freshworks (Freshdesk) {targetApp} integration

    New Contact

    Triggers

    Try Freshworks (Freshdesk) integrations!
    Freshworks (Freshdesk) {targetApp} integration

    Updated Contact

    Triggers

    Try Freshworks (Freshdesk) integrations!
    UseDesk {targetApp} integration

    Comment has been added

    Triggers

    Try UseDesk integrations!
    UseDesk {targetApp} integration

    Ticket has been created

    Triggers

    Try UseDesk integrations!

    Actions 16

    Freshworks (Freshdesk) {targetApp} integration

    Create a Contact

    Actions

    Try Freshworks (Freshdesk) integrations!
    Freshworks (Freshdesk) {targetApp} integration

    Create a Company

    Actions

    Try Freshworks (Freshdesk) integrations!
    UseDesk {targetApp} integration

    Find a tag

    Actions

    Try UseDesk integrations!
    UseDesk {targetApp} integration

    Find ticket by ID

    Actions

    Try UseDesk integrations!
    OpenAI Integrations
    Anthropic AI Integrations
    Jasper Integrations
    Gemini Integrations
    Paints Integrations
    Writesonic Integrations
    Freshworks (Freshdesk) Integrations
    UseDesk Integrations

    Make your integration smarter with AI

    Enhance your UseDesk and Freshworks (Freshdesk) integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

    Integrate UseDesk with Freshworks (Freshdesk) to harness the power of automation!

    With over 800 integrations on Albato including the ability to sync UseDesk with Freshworks (Freshdesk), you can streamline your tools into one cohesive system, maximizing your team's productivity.

    Try this integration

    7-Day free trial!

    Connect Freshworks (Freshdesk) to UseDesk to link essential parts of your business

    When you connect Freshworks (Freshdesk) to UseDesk, you can automate processes for any business size or industry. Here's how different companies integrate Freshworks (Freshdesk) with UseDesk using Albato.

  • CheckNew lead submits form
    App Integration
    App Integration
    App Integration
  • CheckCreate New Contact
    App Integration
    App Integration
    App Integration
  • Check сompany size
  • CheckSend a welcome message
    App Integration
    App Integration
    App Integration

    • Never miss a lead or deal again!

    Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

    UseDesk integration with Freshworks (Freshdesk)

    Freshworks (Freshdesk) integrations

    Freshworks (Freshdesk)

    Categories

    • Help Desk

    Alternative Apps

    DOMA.AI integrations
    Documentero integrations
    FMX integrations
    Freshworks (Freshdesk) integrations
    Help Scout integrations
    HelpDeskEddy integrations
    Jira Service Management integrations
    Pact integrations
    UseDesk integrations

    UseDesk

    Categories

    • Live Chat
    • Help Desk

    Alternative Apps

    Intercom integrations
    Pact integrations
    Rocket.Chat integrations
    Suitedash integrations
    Talk-me integrations
    Tawk.to integrations
    Zoho Desk integrations
    Carrot quest integrations

    Learn how to connect UseDesk to Freshworks (Freshdesk)

    previous
    next

    Frequently asked questions about Freshworks (Freshdesk) and UseDesk Integration

    Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and UseDesk?

    collapsed
    Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and UseDesk. It’s super easy to use, and you can create powerful workflows without the hassle.

    What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and UseDesk, Albato is the way to go!

    Does Freshworks (Freshdesk) integrate with UseDesk on the free plan?

    collapsed
    Yes, you can integrate Freshworks (Freshdesk) with UseDesk using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your UseDesk and Freshworks (Freshdesk) integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshworks (Freshdesk) UseDesk integration at no cost.

    How to connect UseDesk to Freshworks (Freshdesk) for scheduled syncs?

    collapsed
    To sync UseDesk with Freshworks (Freshdesk) on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshworks (Freshdesk) integration with UseDesk seamless and tailored to your specific needs.

    Does Freshworks (Freshdesk) integrate with UseDesk in real time?

    collapsed
    Yes, Freshworks (Freshdesk) integrates with UseDesk in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
    Webhook Triggers: These triggers activate your Freshworks (Freshdesk) integration with UseDesk instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
    API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshworks (Freshdesk) and UseDesk integration.
    You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your UseDesk integration with Freshworks (Freshdesk), ensuring your workflows operate according to your requirements.

    How to connect Freshworks (Freshdesk) to UseDesk?

    collapsed
    Setting up an integration between Freshworks (Freshdesk) and UseDesk on Albato is simple and requires no technical skills. Just follow these steps:
    1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
    2. Go to the Integrations section and select Freshworks (Freshdesk) and UseDesk from the list of available apps.
    3. Choose triggers and actions. You’ll need to define an event in Freshworks (Freshdesk) (the trigger) that will cause an action in UseDesk, such as sending data or creating an entry.
    4. Map the fields. Use Albato’s data mapping tool to match specific fields between Freshworks (Freshdesk) and UseDesk, ensuring accurate data transfer.
    Once the integration is live, data will flow seamlessly between Freshworks (Freshdesk) and UseDesk, automating your workflows and saving you time.

    How to connect Freshworks (Freshdesk) to UseDesk to sync historical data?

    collapsed
    To sync Freshworks (Freshdesk) with UseDesk and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
    With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your UseDesk integration with Freshworks (Freshdesk), log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

    How to connect UseDesk to Freshworks (Freshdesk) for two-way synchronization?

    collapsed
    To integrate UseDesk with Freshworks (Freshdesk) for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshworks (Freshdesk) to UseDesk by setting up two separate automations. The first automation sent data from Freshworks (Freshdesk) to UseDesk. For instance, when a record is created or updated in Freshworks (Freshdesk), the automation ensures the changes are reflected in UseDesk. The second automation works in reverse, updating Freshworks (Freshdesk) when changes occur in UseDesk.
    To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless UseDesk Freshworks (Freshdesk) integration and keeps your data consistent across both platforms.

    Build your automation for free!

    Get started