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    Zendesk Integrations
    Zoho CRM Integrations

    Zendesk and Zoho CRM integration

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    How Albato works

    With Albato, you can easily integrate Zoho CRM with Zendesk using an intuitive no-code builder. Whether you want to sync Zoho CRM with Zendesk or connect Zoho CRM to Zendesk, our platform makes it simple.

    How to Connect Zendesk to Zoho CRM

    Create powerful Zendesk integration with Zoho CRM in just a few simple steps.

    STEP 1

    Connect Zendesk to Zoho CRM

    To connect Zoho CRM to Zendesk, log in to Albato, select both apps, and follow the easy setup prompts. Integrate Zendesk with Zoho CRM with just a few clicks!

    Zendesk {targetApp} integration

    Zendesk

    Select a Trigger

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    STEP 2

    Create workflow for Zoho CRM and Zendesk integration

    Decide what happens when you sync Zendesk with Zoho CRM—set up triggers in one app to automatically initiate actions in the other.

    Zendesk {targetApp} integrationArrow

    Trigger

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    Zoho CRM {targetApp} integrationCheck

    Action

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    STEP 3

    Sync Zendesk with Zoho CRM data

    Select which data to transfer when you integrate Zoho CRM with Zendesk—customize how your apps exchange information.

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    Integrate Zendesk with Zoho CRM now!

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    Background

    Triggers and actions for Zoho CRM and Zendesk integration

    In Zendesk and Zoho CRM integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 3

    Zoho CRM {targetApp} integration

    Updated records

    Triggers

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    Zoho CRM {targetApp} integration

    New Records

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    Actions 22

    Zendesk {targetApp} integration

    New user

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    Zendesk {targetApp} integration

    New ticket

    Actions

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    Zoho CRM {targetApp} integration

    Get Record by ID

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    Zoho CRM {targetApp} integration

    New Lead

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    Start with Zendesk and Zoho CRM integration templates!

      Integrate Zoho CRM with Zendesk to harness the power of automation!

      With over 800 integrations on Albato including the ability to sync Zoho CRM with Zendesk, you can streamline your tools into one cohesive system, maximizing your team's productivity.

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      Connect Zendesk to Zoho CRM to link essential parts of your business

      When you connect Zendesk to Zoho CRM, you can automate processes for any business size or industry. Here's how different companies integrate Zendesk with Zoho CRM using Albato.

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      • Never miss a lead or deal again!

      Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

      Zoho CRM integration with Zendesk

      Zendesk integrations

      Zendesk

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      • Help Desk

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      Learn how to connect Zoho CRM to Zendesk

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      Frequently asked questions about Zendesk and Zoho CRM Integration

      Why is Albato the best alternative to Zapier for integrating Zendesk and Zoho CRM?
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      Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Zendesk and Zoho CRM. It’s super easy to use, and you can create powerful workflows without the hassle.

      What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Zendesk and Zoho CRM, Albato is the way to go!
      Does Zendesk integrate with Zoho CRM on the free plan?
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      Yes, you can integrate Zendesk with Zoho CRM using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Zoho CRM and Zendesk integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Zendesk Zoho CRM integration at no cost.
      How to connect Zoho CRM to Zendesk for scheduled syncs?
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      To sync Zoho CRM with Zendesk on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Zendesk integration with Zoho CRM seamless and tailored to your specific needs.
      Does Zendesk integrate with Zoho CRM in real time?
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      Yes, Zendesk integrates with Zoho CRM in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
      Webhook Triggers: These triggers activate your Zendesk integration with Zoho CRM instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
      API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Zendesk and Zoho CRM integration.
      You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zoho CRM integration with Zendesk, ensuring your workflows operate according to your requirements.
      How to connect Zendesk to Zoho CRM?
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      Setting up an integration between Zendesk and Zoho CRM on Albato is simple and requires no technical skills. Just follow these steps:
      1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
      2. Go to the Integrations section and select Zendesk and Zoho CRM from the list of available apps.
      3. Choose triggers and actions. You’ll need to define an event in Zendesk (the trigger) that will cause an action in Zoho CRM, such as sending data or creating an entry.
      4. Map the fields. Use Albato’s data mapping tool to match specific fields between Zendesk and Zoho CRM, ensuring accurate data transfer.
      Once the integration is live, data will flow seamlessly between Zendesk and Zoho CRM, automating your workflows and saving you time.
      How to connect Zendesk to Zoho CRM to sync historical data?
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      To sync Zendesk with Zoho CRM and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
      With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zoho CRM integration with Zendesk, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.
      How to connect Zoho CRM to Zendesk for two-way synchronization?
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      To integrate Zoho CRM with Zendesk for two-way synchronization, Albato uses a system of triggers and actions. You can link Zendesk to Zoho CRM by setting up two separate automations. The first automation sent data from Zendesk to Zoho CRM. For instance, when a record is created or updated in Zendesk, the automation ensures the changes are reflected in Zoho CRM. The second automation works in reverse, updating Zendesk when changes occur in Zoho CRM.
      To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zoho CRM Zendesk integration and keeps your data consistent across both platforms.

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