Website & App Building • Popular • eCommerce

Shopify and Zendesk integration

Q: Why is Albato the best alternative to Zapier for integrating Shopify and Zendesk?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Shopify and Zendesk. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Shopify and Zendesk, Albato is the way to go!

Build smart, no-code workflows with Shopify and Zendesk using triggers, actions, and AI logic—automate any process in minutes.

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Efficient transaction management = lower costs

Move your historical data in just a few clicks

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Zendesk and Shopify integration

In Shopify and Zendesk integration triggers start workflows when something happens, while actions make changes in response.

Triggers 22

Order created

Triggers

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Order paid

Triggers

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Ticket Created

Triggers

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Ticket Status Changed

Triggers

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Actions 17

Create Product Variant

Actions

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Get a fulfillment by ID

Actions

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New User

Actions

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Get User by Id

Actions

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Shopify to Zendesk

Create powerful Shopify integration with Zendesk in just a few simple steps.

STEP 1

Connect Shopify to Zendesk

Log in to Albato, select Shopify and Zendesk, and follow the quick setup steps—no coding required. Integrate Shopify with Zendesk with just a few clicks!

STEP 2

Build a workflow for your Shopify and Zendesk integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Shopify and Zendesk. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Shopify + Zendesk integration and access all premium features.

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Albato makes integrating Shopify with Zendesk straightforward and efficient, enabling seamless connectivity between your ecommerce platform and customer service tool. Albato is a no-code platform that simplifies the integration of various applications, facilitating the automation of workflows without requiring deep technical knowledge. Its automation builder allows users to set up triggers—events that start an automation—and actions, the responses to those triggers, creating a seamless workflow between apps. An example of how Shopify and Zendesk can work together through Albato involves order management and customer support. When a new order is created in Shopify (trigger), a new ticket can be automatically created in Zendesk (action). This ensures that every purchase is followed up with outstanding customer service, enabling support teams to track orders and address any inquiries or issues promptly. This integration streamlines operations, enhancing the customer experience by connecting ecommerce activities directly to support services.

Zendesk integration with Shopify

Shopify

Leverage Albato to unlock the full potential of Shopify by integrating it with over 1,000 popular applications. Through Shopify's API, connect and automate workflows with tools such as Twilio for communication, Trello for project management, Typeform for surveys, Acuity Scheduling for appointments, Zoom for meetings, Slack for team collaboration, Squarespace for website building, and Xero for accounting. This integration enables Shopify merchants to update orders, create new orders and products, manage customer information, and sync across platforms efficiently. With triggers for customer activities, product updates, and order management, Shopify integration via Albato enhances e-commerce operations, ensuring a seamless experience for both merchants and customers.

Zendesk

Learn how to connect Zendesk to Shopify

Shopify

5 min. read

Connect Shopify to Albato: 1000+ Shopify Integrations | Guide

Learn how to connect Shopify to Albato with our step-by-step guide. Unlock 1000+ Shopify integrations to automate your store, boost sales & save time. Get started!

Frequently asked questions about Shopify and Zendesk Integration

Why is Albato the best alternative to Zapier for integrating Shopify and Zendesk?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Shopify and Zendesk. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Shopify and Zendesk, Albato is the way to go!

Does Shopify integrate with Zendesk on the free plan?

Yes, you can integrate Shopify with Zendesk using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Zendesk and Shopify integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Shopify Zendesk integration at no cost.

How to connect Zendesk to Shopify for scheduled syncs?

To sync Zendesk with Shopify on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Shopify integration with Zendesk seamless and tailored to your specific needs.

Does Shopify integrate with Zendesk in real time?

Yes, Shopify integrates with Zendesk in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Shopify integration with Zendesk instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Shopify and Zendesk integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zendesk integration with Shopify, ensuring your workflows operate according to your requirements.

How to connect Shopify to Zendesk?

Setting up an integration between Shopify and Zendesk on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Shopify and Zendesk from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Shopify (the trigger) that will cause an action in Zendesk, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Shopify and Zendesk, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Shopify and Zendesk, automating your workflows and saving you time.

How to connect Shopify to Zendesk to sync historical data?

To sync Shopify with Zendesk and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zendesk integration with Shopify, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Zendesk to Shopify for two-way synchronization?

To integrate Zendesk with Shopify for two-way synchronization, Albato uses a system of triggers and actions. You can link Shopify to Zendesk by setting up two separate automations. The first automation sent data from Shopify to Zendesk. For instance, when a record is created or updated in Shopify, the automation ensures the changes are reflected in Zendesk. The second automation works in reverse, updating Shopify when changes occur in Zendesk.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zendesk Shopify integration and keeps your data consistent across both platforms.

Build your automation for free!

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Shopify and Zendesk integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Zendesk and Shopify integration

Order created

Order paid

Ticket Created

Ticket Status Changed

Create Product Variant

Get a fulfillment by ID

New User

Get User by Id

What users say about Albato

How to Connect Shopify to Zendesk

Connect Shopify to Zendesk

Build a workflow for your Shopify and Zendesk integration

Map your data

How does the integration with Shopify and Zendesk works in Albato?

Zendesk integration with Shopify

Shopify

Zendesk

Learn how to connect Zendesk to Shopify

Connect Shopify to Albato: 1000+ Shopify Integrations | Guide

Frequently asked questions about Shopify and Zendesk Integration

Why is Albato the best alternative to Zapier for integrating Shopify and Zendesk?

Does Shopify integrate with Zendesk on the free plan?

How to connect Zendesk to Shopify for scheduled syncs?

Does Shopify integrate with Zendesk in real time?

How to connect Shopify to Zendesk?

How to connect Shopify to Zendesk to sync historical data?

How to connect Zendesk to Shopify for two-way synchronization?

Build your automation for free!