logo main
  • En
    English
    Portuguese
    Spanish
    • Log inGet started free
    Shopify Integrations
    Zendesk Integrations

    Website & App Building • Popular

    Shopify and Zendesk integration

    Connect this app...
    With this one!
    Try this integration!7-Day free trial
    hero
    SOC 2 Type 2
    #1 product of the day

    The safety of your data is our top priority!

    • heroSecurity
    • heroProcessing integrity
    • heroConfidentiality
    • heroPrivacy
    Leader WinterBest ResultsBest UsabilityUsers Love Us

    Trusted by over 110,000 users

    Albato is rated 4.6/ 5 stars on 320+ G2 reviews.

    How Albato works

    With Albato, you can easily integrate Zendesk with Shopify using an intuitive no-code builder. Whether you want to sync Zendesk with Shopify or connect Zendesk to Shopify, our platform makes it simple.

    How to Connect Shopify to Zendesk

    Create powerful Shopify integration with Zendesk in just a few simple steps.

    STEP 1

    Connect Shopify to Zendesk

    To connect Zendesk to Shopify, log in to Albato, select both apps, and follow the easy setup prompts. Integrate Shopify with Zendesk with just a few clicks!

    Shopify {targetApp} integration

    Shopify

    Select a Trigger

    Down
    STEP 2

    Create workflow for Zendesk and Shopify integration

    Decide what happens when you sync Shopify with Zendesk—set up triggers in one app to automatically initiate actions in the other.

    Shopify {targetApp} integrationArrow

    Trigger

    Arrow
    Down
    Zendesk {targetApp} integrationCheck

    Action

    Down
    STEP 3

    Sync Shopify with Zendesk data

    Select which data to transfer when you integrate Zendesk with Shopify—customize how your apps exchange information.

    Check

    Synс data

    Check

    Synс data

    Check

    Synс data

    Integrate Shopify with Zendesk now!

    Start FREE 7-day trial to connect Zendesk to Shopify and unlock all premium features!

    Try this integration!7-Day free trial
    Background

    Triggers and actions for Zendesk and Shopify integration

    In Shopify and Zendesk integration triggers start workflows when something happens, while actions make changes in response.

    Triggers 18

    Shopify {targetApp} integration

    Order created

    Triggers

    Try Shopify integrations!
    Shopify {targetApp} integration

    Order paid

    Triggers

    Try Shopify integrations!

    Actions 18

    Shopify {targetApp} integration

    Update Customer

    Actions

    Try Shopify integrations!
    Shopify {targetApp} integration

    Create Customer

    Actions

    Try Shopify integrations!
    Zendesk {targetApp} integration

    New user

    Actions

    Try Zendesk integrations!
    Zendesk {targetApp} integration

    New ticket

    Actions

    Try Zendesk integrations!
    OpenAI Integrations
    Anthropic AI Integrations
    Jasper Integrations
    Gemini Integrations
    Paints Integrations
    Writesonic Integrations
    Shopify Integrations
    Zendesk Integrations

    Make your integration smarter with AI

    Enhance your Zendesk and Shopify integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

    Background

    Start with Shopify and Zendesk integration templates!

      Integrate Zendesk with Shopify to harness the power of automation!

      With over 800 integrations on Albato including the ability to sync Zendesk with Shopify, you can streamline your tools into one cohesive system, maximizing your team's productivity.

      Try this integration

      7-Day free trial!

      Connect Shopify to Zendesk to link essential parts of your business

      When you connect Shopify to Zendesk, you can automate processes for any business size or industry. Here's how different companies integrate Shopify with Zendesk using Albato.

    • CheckNew lead submits form
      App Integration
      App Integration
      App Integration
    • CheckCreate New Contact
      App Integration
      App Integration
      App Integration
    • Check сompany size
    • CheckSend a welcome message
      App Integration
      App Integration
      App Integration

      • Never miss a lead or deal again!

      Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

      Zendesk integration with Shopify

      Shopify integrations

      Shopify

      Categories

      • Website & App Building
      • Popular
      • eCommerce

      Alternative Apps

      Adalo integrations
      Bubble integrations
      CS-Cart integrations
      Creatium integrations
      Ecwid integrations
      Flexbe integrations
      Gravity Forms integrations
      Grawt integrations
      Zendesk integrations

      Zendesk

      Categories

      • Help Desk

      Alternative Apps

      Documentero integrations
      FMX integrations
      Freshworks (Freshdesk) integrations
      Help Scout integrations
      HelpDeskEddy integrations
      Vivantio integrations
      Zoho Desk integrations
      JivoChat (JivoSite) integrations

      Great Zapier Replacement

      author-image

      I like Albato for the following reasons: Intuitive Interface - The interface is understandable. Extensive App Librar...

      Albato is a Productive way to Manage and Automate Tasks

      author-image

      Albato offers seamless integration with SuiteDash, OpenAI, Synthesia, Writesonic, Facebook Groups, Discord...

      Super easy platform for automations

      author-image

      Super easy platform for automations

      A tool which is best fit for Automation newbie!

      author-image

      The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals...

      A great tool to automate other tools

      author-image

      I like the various internal tools like Delays, Find and replace, JSON parser, Date and number formatting, etc. Because it is a new tool on the mark...

      A good alternative to Make and IFTT

      author-image

      I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

      See all reviews for G2review link

      Learn how to connect Zendesk to Shopify

      previous
      next

      Frequently asked questions about Shopify and Zendesk Integration

      Why is Albato the best alternative to Zapier for integrating Shopify and Zendesk?
      collapsed
      Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Shopify and Zendesk. It’s super easy to use, and you can create powerful workflows without the hassle.

      What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Shopify and Zendesk, Albato is the way to go!
      Does Shopify integrate with Zendesk on the free plan?
      collapsed
      Yes, you can integrate Shopify with Zendesk using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Zendesk and Shopify integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Shopify Zendesk integration at no cost.
      How to connect Zendesk to Shopify for scheduled syncs?
      collapsed
      To sync Zendesk with Shopify on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Shopify integration with Zendesk seamless and tailored to your specific needs.
      Does Shopify integrate with Zendesk in real time?
      collapsed
      Yes, Shopify integrates with Zendesk in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
      Webhook Triggers: These triggers activate your Shopify integration with Zendesk instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
      API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Shopify and Zendesk integration.
      You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zendesk integration with Shopify, ensuring your workflows operate according to your requirements.
      How to connect Shopify to Zendesk?
      collapsed
      Setting up an integration between Shopify and Zendesk on Albato is simple and requires no technical skills. Just follow these steps:
      1. Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
      2. Go to the Integrations section and select Shopify and Zendesk from the list of available apps.
      3. Choose triggers and actions. You’ll need to define an event in Shopify (the trigger) that will cause an action in Zendesk, such as sending data or creating an entry.
      4. Map the fields. Use Albato’s data mapping tool to match specific fields between Shopify and Zendesk, ensuring accurate data transfer.
      Once the integration is live, data will flow seamlessly between Shopify and Zendesk, automating your workflows and saving you time.
      How to connect Shopify to Zendesk to sync historical data?
      collapsed
      To sync Shopify with Zendesk and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
      With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zendesk integration with Shopify, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.
      How to connect Zendesk to Shopify for two-way synchronization?
      collapsed
      To integrate Zendesk with Shopify for two-way synchronization, Albato uses a system of triggers and actions. You can link Shopify to Zendesk by setting up two separate automations. The first automation sent data from Shopify to Zendesk. For instance, when a record is created or updated in Shopify, the automation ensures the changes are reflected in Zendesk. The second automation works in reverse, updating Shopify when changes occur in Zendesk.
      To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zendesk Shopify integration and keeps your data consistent across both platforms.

      Build your integration for free!

      Get started