CRM & ERP systems • Microsoft

Microsoft Dynamics CRM 365 and Zendesk Sell integration

Q: Why is Albato the best alternative to Zapier for integrating Microsoft Dynamics CRM 365 and Zendesk Sell?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Microsoft Dynamics CRM 365 and Zendesk Sell. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Microsoft Dynamics CRM 365 and Zendesk Sell, Albato is the way to go!

Albato streamlines the integration process between Zendesk Sell and Microsoft Dynamics CRM 365, making it effortless to synchronize your sales and customer relationship management. Albato is a powerful platform designed to simplify the integration and automation of workflows between various applications. It features an automation builder that allows for easy creation of workflows without needing deep technical know-how. With Albato, triggers and actions form the core of automations; triggers initiate the automation process, and actions are the tasks executed in response to these triggers. An integration example between Zendesk Sell and Microsoft Dynamics CRM 365 could be as follows: Whenever a new "Create Contact" action is initiated in Zendesk Sell (trigger), an "Create an Entity" action in Microsoft Dynamics CRM 365 can be automatically executed. This ensures that every time a new contact is added in Zendesk Sell, it is instantly created in Dynamics CRM 365, maintaining consistency and ensuring all customer information is up-to-date across both platforms. This Zendesk Sell and Microsoft Dynamics CRM 365 integration via Albato enhances productivity by automating data synchronization tasks.

SOC 2 Type 2

The safety of your data is our top priority!

Security
Processing integrity
Confidentiality
Privacy

Trusted by over 110,000 users

Albato is rated 4.6/ 5 stars on 320+ G2 reviews.

How Albato works

With Albato, you can easily integrate Zendesk Sell with Microsoft Dynamics CRM 365 using an intuitive no-code builder. Whether you want to sync Zendesk Sell with Microsoft Dynamics CRM 365 or connect Zendesk Sell to Microsoft Dynamics CRM 365, our platform makes it simple.

How to Connect Microsoft Dynamics CRM 365 to Zendesk Sell

Create powerful Microsoft Dynamics CRM 365 integration with Zendesk Sell in just a few simple steps.

STEP 1

Connect Microsoft Dynamics CRM 365 to Zendesk Sell

To connect Zendesk Sell to Microsoft Dynamics CRM 365, log in to Albato, select both apps, and follow the easy setup prompts. Integrate Microsoft Dynamics CRM 365 with Zendesk Sell with just a few clicks!

Microsoft Dynamics CRM 365

Select a Trigger

STEP 2

Create workflow for Zendesk Sell and Microsoft Dynamics CRM 365 integration

Decide what happens when you sync Microsoft Dynamics CRM 365 with Zendesk Sell—set up triggers in one app to automatically initiate actions in the other.

Trigger

Action

STEP 3

Sync Microsoft Dynamics CRM 365 with Zendesk Sell data

Select which data to transfer when you integrate Zendesk Sell with Microsoft Dynamics CRM 365—customize how your apps exchange information.

Synс data

Integrate Microsoft Dynamics CRM 365 with Zendesk Sell now!

Start FREE 7-day trial to connect Zendesk Sell to Microsoft Dynamics CRM 365 and unlock all premium features!

Try this integration!7-Day free trial

Triggers and actions for Zendesk Sell and Microsoft Dynamics CRM 365 integration

In Microsoft Dynamics CRM 365 and Zendesk Sell integration triggers start workflows when something happens, while actions make changes in response.

Triggers 4

A New Entity

Triggers

Try Microsoft Dynamics CRM 365 integrations!

Updating an Entity

Triggers

Try Microsoft Dynamics CRM 365 integrations!

Get Leads

Triggers

Try Zendesk Sell integrations!

Get Contacts

Triggers

Try Zendesk Sell integrations!

Actions 16

Create an Entity

Actions

Try Microsoft Dynamics CRM 365 integrations!

Update an Entity

Actions

Try Microsoft Dynamics CRM 365 integrations!

Create Contact

Actions

Try Zendesk Sell integrations!

Update Contact

Actions

Try Zendesk Sell integrations!

Make your integration smarter with AI

Enhance your Zendesk Sell and Microsoft Dynamics CRM 365 integration using AI. Extract, condense, and transform your data with top AI models such as OpenAI, Claude AI, Jasper AI and more.

Start with Microsoft Dynamics CRM 365 and Zendesk Sell integration templates!

Connect Microsoft Dynamics CRM 365 to Zendesk Sell to link essential parts of your business

When you connect Microsoft Dynamics CRM 365 to Zendesk Sell, you can automate processes for any business size or industry. Here's how different companies integrate Microsoft Dynamics CRM 365 with Zendesk Sell using Albato.

New lead submits form

Create New Contact

Check сompany size

Send a welcome message

Never miss a lead or deal again!

Automate your entire lead journey from the first contact to the closed deal. While competitors lose prospects in routine tasks, your team will stay ahead by handling every lead—even during peak times.

Zendesk Sell integration with Microsoft Dynamics CRM 365

Microsoft Dynamics CRM 365

Integrating Microsoft Dynamics with Albato brings unparalleled automation to your business processes. With Microsoft Dynamics integrations, you can easily create, update, search for, and retrieve entities to manage your data more effectively. Whether you're tracking customer information, sales opportunities, or other key business metrics, Albato's seamless integration allows you to streamline operations. Triggers like New Entity and Entity Updated ensure you're always up-to-date with real-time changes in your business data. Sync Microsoft Dynamics to automate workflows and make data management effortless.

Zendesk Sell

Elevate your sales process with Zendesk Sell integration via Albato, connecting you to over 600 popular applications. This powerful integration, supported by Zendesk's comprehensive API documentation, allows Zendesk Sell to seamlessly interact with tools like Google Sheets, Google Calendar, Slack, Salesforce, Microsoft Teams, Quickbooks Online, Typeform, HubSpot, Shopify, and Squarespace. Automate key sales actions such as creating and updating leads, tasks, contacts, deals, orders, and products directly within Zendesk Sell. This connectivity ensures that your sales team can enhance productivity, streamline processes, and gain better pipeline visibility, all while maintaining the flexibility to work with the applications they already use and love. With Zendesk Sell support and the Zendesk connector, integrating and automating your sales workflow has never been easier.

Learn how to connect Zendesk Sell to Microsoft Dynamics CRM 365

Best AI Tools 2025: Top Artificial Intelligence Apps for Work & Productivity

OpenAI

7 min. read

Best AI Tools 2025: Top Artificial Intelligence Apps for Work & Productivity

Best AI tools 2025 for business & work. Top AI assistants for meetings, SEO, writing, coding. Complete guide to boost productivity with artificial intelligence.

Frequently asked questions about Microsoft Dynamics CRM 365 and Zendesk Sell Integration

Why is Albato the best alternative to Zapier for integrating Microsoft Dynamics CRM 365 and Zendesk Sell?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Microsoft Dynamics CRM 365 and Zendesk Sell. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Microsoft Dynamics CRM 365 and Zendesk Sell, Albato is the way to go!

Does Microsoft Dynamics CRM 365 integrate with Zendesk Sell on the free plan?

Yes, you can integrate Microsoft Dynamics CRM 365 with Zendesk Sell using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Zendesk Sell and Microsoft Dynamics CRM 365 integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Microsoft Dynamics CRM 365 Zendesk Sell integration at no cost.

How to connect Zendesk Sell to Microsoft Dynamics CRM 365 for scheduled syncs?

To sync Zendesk Sell with Microsoft Dynamics CRM 365 on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Microsoft Dynamics CRM 365 integration with Zendesk Sell seamless and tailored to your specific needs.

Does Microsoft Dynamics CRM 365 integrate with Zendesk Sell in real time?

Yes, Microsoft Dynamics CRM 365 integrates with Zendesk Sell in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Microsoft Dynamics CRM 365 integration with Zendesk Sell instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Microsoft Dynamics CRM 365 and Zendesk Sell integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Zendesk Sell integration with Microsoft Dynamics CRM 365, ensuring your workflows operate according to your requirements.

How to connect Microsoft Dynamics CRM 365 to Zendesk Sell?

Setting up an integration between Microsoft Dynamics CRM 365 and Zendesk Sell on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Microsoft Dynamics CRM 365 and Zendesk Sell from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Microsoft Dynamics CRM 365 (the trigger) that will cause an action in Zendesk Sell, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Microsoft Dynamics CRM 365 and Zendesk Sell, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Microsoft Dynamics CRM 365 and Zendesk Sell, automating your workflows and saving you time.

How to connect Microsoft Dynamics CRM 365 to Zendesk Sell to sync historical data?

To sync Microsoft Dynamics CRM 365 with Zendesk Sell and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Zendesk Sell integration with Microsoft Dynamics CRM 365, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Zendesk Sell to Microsoft Dynamics CRM 365 for two-way synchronization?

To integrate Zendesk Sell with Microsoft Dynamics CRM 365 for two-way synchronization, Albato uses a system of triggers and actions. You can link Microsoft Dynamics CRM 365 to Zendesk Sell by setting up two separate automations. The first automation sent data from Microsoft Dynamics CRM 365 to Zendesk Sell. For instance, when a record is created or updated in Microsoft Dynamics CRM 365, the automation ensures the changes are reflected in Zendesk Sell. The second automation works in reverse, updating Microsoft Dynamics CRM 365 when changes occur in Zendesk Sell.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Zendesk Sell Microsoft Dynamics CRM 365 integration and keeps your data consistent across both platforms.

Build your integration for free!

Get started

Microsoft Dynamics CRM 365 and Zendesk Sell integration

Trusted by over 110,000 users

How Albato works

How to Connect Microsoft Dynamics CRM 365 to Zendesk Sell

Connect Microsoft Dynamics CRM 365 to Zendesk Sell

Create workflow for Zendesk Sell and Microsoft Dynamics CRM 365 integration

Sync Microsoft Dynamics CRM 365 with Zendesk Sell data

Integrate Microsoft Dynamics CRM 365 with Zendesk Sell now!

Triggers and actions for Zendesk Sell and Microsoft Dynamics CRM 365 integration

A New Entity

Updating an Entity

Get Leads

Get Contacts

Create an Entity

Update an Entity

Create Contact

Update Contact

Make your integration smarter with AI

Start with Microsoft Dynamics CRM 365 and Zendesk Sell integration templates!

Integrate Zendesk Sell with Microsoft Dynamics CRM 365 to harness the power of automation!

Connect Microsoft Dynamics CRM 365 to Zendesk Sell to link essential parts of your business

Never miss a lead or deal again!

Zendesk Sell integration with Microsoft Dynamics CRM 365

Microsoft Dynamics CRM 365

Zendesk Sell

Learn how to connect Zendesk Sell to Microsoft Dynamics CRM 365

Best AI Tools 2025: Top Artificial Intelligence Apps for Work & Productivity

The Best Alternative to Zapier: Why Albato Is the Ideal Choice

Microsoft Dynamics CRM 365: Get the most out of your CRM software with automation

How to get Access Token in Zendesk Sell

Frequently asked questions about Microsoft Dynamics CRM 365 and Zendesk Sell Integration

Build your integration for free!