In this article
Zendesk is a cloud-based, all-in-one Customer Relationship Management (CRM) platform that makes accessing customer information easy for your entire team.
Albato lets you connect your Zendesk account with hundreds of the most popular apps - no code required! You can automate your daily tasks and focus on more important work.
Open the Apps section, click the Add a connection button.
Select the app from the drop-down list or use the search bar.
Click the Add a connection button.
Set the name for your connection.
Paste your Access token.
To get your Access token, go to your Zendesk Sell account.
Open the Settings section and scroll the page down to the Integrations tab.
Choose the OAuth option.
Click the Add Access Token button.
In the Access token tab, choose the “Automatically notifies about a new comment” value in the Description field. Click the Save button.
Copy the token.
Please note, you can copy the token only once.
Go to the Albato connection window and paste the token in the Access token field.
Click the Continue button.
The connection is ready!
