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Intercom and Kommo integration

Q: Why is Albato the best alternative to Zapier for integrating Intercom and Kommo?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Intercom and Kommo. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Intercom and Kommo, Albato is the way to go!

Build smart, no-code workflows with Intercom and Kommo using triggers, actions, and AI logic—automate any process in minutes.

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Move your historical data in just a few clicks

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Kommo and Intercom integration

In Intercom and Kommo integration triggers start workflows when something happens, while actions make changes in response.

Triggers 22

The Lead tag has been added

Triggers

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Contact updated

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New Note

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Actions 34

Find contact

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Send a message/email to a contact

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Update lead by ID

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Find company

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

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G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Intercom to Kommo

Create powerful Intercom integration with Kommo in just a few simple steps.

STEP 1

Connect Intercom to Kommo

Log in to Albato, select Intercom and Kommo, and follow the quick setup steps—no coding required. Integrate Intercom with Kommo with just a few clicks!

STEP 2

Build a workflow for your Intercom and Kommo integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Intercom and Kommo. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Intercom + Kommo integration and access all premium features.

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Albato simplifies the integration between Intercom and Kommo, enabling seamless connectivity between customer communication and CRM functionalities. Albato is a powerful tool that streamlines the automation and integration of tasks across various apps without needing to write a single line of code. Its automation builder is designed for ease of use, allowing you to connect apps via triggers, which initiate an automation, and actions, the tasks executed in response. For instance, you can set up an integration where a new contact created in Intercom (trigger) leads to the creation of a new contact in Kommo (action). This ensures that every time a user starts a conversation in Intercom, their information is automatically saved as a new contact in Kommo, keeping your CRM updated and making follow-ups more efficient. This integration bridges the gap between your customer service and sales team, allowing for smoother operation and enhanced customer relationship management.

Kommo integration with Intercom

Intercom

Enhance your customer service capabilities by integrating Intercom with Albato, connecting it to over 1,000+ popular applications. This integration, powered by Intercom's API, allows for seamless automation and connectivity with platforms like Slack, Typeform, Mailchimp, and Salesforce. Actions such as finding companies, creating data attributes, managing tags, and updating user or lead information can be automated, streamlining your customer interaction processes. With Albato, you can automate the addition of events, creation and updating of companies, and more, ensuring your customer service solution is as efficient and responsive as possible. This integration not only simplifies workflow but also enhances the customer experience, making it a valuable tool for any business looking to improve its customer service operations.

Kommo

Unlock the full potential of Kommo CRM by integrating it with over 1,000+ popular applications via Albato. This powerful integration allows Kommo users to connect and automate workflows with essential tools, including WhatsApp, enhancing communication and efficiency. With Kommo's API, actions such as updating catalog elements, adding contacts, managing deals, and receiving chat messages can be automated, ensuring that every customer interaction is timely and personalized. Whether it's updating a deal based on a WhatsApp conversation or creating new tasks automatically, integrating Kommo with Albato streamlines operations, making it easier to manage leads and nurture customer relationships effectively.

Learn how to connect Kommo to Intercom

Intercom

5 min. read

Transform Your Customer Service: Intercom Automations Using Albato

In this article, you will learn how you can automatically create a conversation in Intercom for each customer who submits a survey response, with Albato.

Frequently asked questions about Intercom and Kommo Integration

Why is Albato the best alternative to Zapier for integrating Intercom and Kommo?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Intercom and Kommo. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Intercom and Kommo, Albato is the way to go!

Does Intercom integrate with Kommo on the free plan?

Yes, you can integrate Intercom with Kommo using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Kommo and Intercom integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Intercom Kommo integration at no cost.

How to connect Kommo to Intercom for scheduled syncs?

To sync Kommo with Intercom on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Intercom integration with Kommo seamless and tailored to your specific needs.

Does Intercom integrate with Kommo in real time?

Yes, Intercom integrates with Kommo in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Intercom integration with Kommo instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Intercom and Kommo integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Kommo integration with Intercom, ensuring your workflows operate according to your requirements.

How to connect Intercom to Kommo?

Setting up an integration between Intercom and Kommo on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Intercom and Kommo from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Intercom (the trigger) that will cause an action in Kommo, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Intercom and Kommo, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Intercom and Kommo, automating your workflows and saving you time.

How to connect Intercom to Kommo to sync historical data?

To sync Intercom with Kommo and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Kommo integration with Intercom, log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Kommo to Intercom for two-way synchronization?

To integrate Kommo with Intercom for two-way synchronization, Albato uses a system of triggers and actions. You can link Intercom to Kommo by setting up two separate automations. The first automation sent data from Intercom to Kommo. For instance, when a record is created or updated in Intercom, the automation ensures the changes are reflected in Kommo. The second automation works in reverse, updating Intercom when changes occur in Kommo.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Kommo Intercom integration and keeps your data consistent across both platforms.

Build your automation for free!

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Intercom and Kommo integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Kommo and Intercom integration

The Lead tag has been added

New Unsubscription

Contact updated

New Note

Find contact

Send a message/email to a contact

Update lead by ID

Find company

What users say about Albato

How to Connect Intercom to Kommo

Connect Intercom to Kommo

Build a workflow for your Intercom and Kommo integration

Map your data

How does the integration with Intercom and Kommo works in Albato?

Kommo integration with Intercom

Intercom

Kommo

Learn how to connect Kommo to Intercom

Transform Your Customer Service: Intercom Automations Using Albato

Frequently asked questions about Intercom and Kommo Integration

Why is Albato the best alternative to Zapier for integrating Intercom and Kommo?

Does Intercom integrate with Kommo on the free plan?

How to connect Kommo to Intercom for scheduled syncs?

Does Intercom integrate with Kommo in real time?

How to connect Intercom to Kommo?

How to connect Intercom to Kommo to sync historical data?

How to connect Kommo to Intercom for two-way synchronization?

Build your automation for free!