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Freshworks (Freshdesk) and Smarty CRM integration

Q: Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Smarty CRM?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Smarty CRM. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Smarty CRM, Albato is the way to go!

Build smart, no-code workflows with Freshworks (Freshdesk) and Smarty CRM using triggers, actions, and AI logic—automate any process in minutes.

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no time limits on the free plan

no credit card required

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Smarty CRM and Freshworks (Freshdesk) integration

In Freshworks (Freshdesk) and Smarty CRM integration triggers start workflows when something happens, while actions make changes in response.

Triggers 4

New Contact

Triggers

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Updated Contact

Triggers

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Actions 30

Create a Contact

Actions

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Create a Company

Actions

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Add Service Note Deciders

Actions

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Create Note

Actions

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Freshworks (Freshdesk) to Smarty CRM

Create powerful Freshworks (Freshdesk) integration with Smarty CRM in just a few simple steps.

STEP 1

Connect Freshworks (Freshdesk) to Smarty CRM

Log in to Albato, select Freshworks (Freshdesk) and Smarty CRM, and follow the quick setup steps—no coding required. Integrate Freshworks (Freshdesk) with Smarty CRM with just a few clicks!

STEP 2

Build a workflow for your Freshworks (Freshdesk) and Smarty CRM integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Freshworks (Freshdesk) and Smarty CRM. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Freshworks (Freshdesk) + Smarty CRM integration and access all premium features.

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Integrate Freshworks (Freshdesk) with Smarty CRM to bring greater efficiency and organization to your business operations. This integration allows you to automatically sync customer data, manage sales pipelines, and track business activities in real time, reducing manual tasks and the risk of human error. With Freshworks (Freshdesk) and Smarty CRM working together, your teams can stay aligned across departments, ensuring that all updates are reflected seamlessly across platforms. Whether you’re handling lead tracking, managing invoicing, or optimizing customer service, this integration simplifies your workflow and ensures that every department has access to up-to-date information. Elevate your business processes with the seamless connectivity that Freshworks (Freshdesk) and Smarty CRM provide.

Smarty CRM integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Streamline your customer support workflow with Albato by integrating Freshworks (Freshdesk) to connect with over 1,000+ popular applications. This integration, powered by Freshdesk's comprehensive API, enables seamless communication between Freshdesk customer support and essential tools like Microsoft Teams, WhatsApp, Jira Software Cloud, Slack, Salesforce, and Zendesk. Automate tasks such as finding tickets by ID, adding notes, creating tickets, forums, forum topics, categories, companies, and managing contacts. With triggers like "Contact Created," ensure that every customer interaction is captured and addressed efficiently. Enhance your Freshworks CRM and Freshdesk support capabilities, ensuring a superior customer experience through automation and connectivity.

Smarty CRM

Smarty CRM integration via Albato empowers your team to streamline sales and customer relationship workflows by connecting with over 1,000 popular apps. This integration enables you to automate processes through Smarty CRM’s powerful API, helping you keep your CRM data up to date and reducing manual workload. Easily sync with services like Google Sheets, Slack, Trello, and Gmail to manage tasks, client notes, and applications in one flow. You can automate actions such as creating applications, updating tasks, adding service note deciders, and creating notes, ensuring efficient pipeline management. Strengthen your customer engagement and boost productivity daily with Smarty CRM integration via Albato.

Learn how to connect Smarty CRM to Freshworks (Freshdesk)

2 min. read

Freshworks: Automate Business Impact

Freshworks is a Customer Service, IT, and CRM software that's incredibly powerful, yet fast, easy and cost effective.

Frequently asked questions about Freshworks (Freshdesk) and Smarty CRM Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Smarty CRM?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Smarty CRM. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Smarty CRM, Albato is the way to go!

Does Freshworks (Freshdesk) integrate with Smarty CRM on the free plan?

Yes, you can integrate Freshworks (Freshdesk) with Smarty CRM using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Smarty CRM and Freshworks (Freshdesk) integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshworks (Freshdesk) Smarty CRM integration at no cost.

How to connect Smarty CRM to Freshworks (Freshdesk) for scheduled syncs?

To sync Smarty CRM with Freshworks (Freshdesk) on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshworks (Freshdesk) integration with Smarty CRM seamless and tailored to your specific needs.

Does Freshworks (Freshdesk) integrate with Smarty CRM in real time?

Yes, Freshworks (Freshdesk) integrates with Smarty CRM in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Freshworks (Freshdesk) integration with Smarty CRM instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshworks (Freshdesk) and Smarty CRM integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Smarty CRM integration with Freshworks (Freshdesk), ensuring your workflows operate according to your requirements.

How to connect Freshworks (Freshdesk) to Smarty CRM?

Setting up an integration between Freshworks (Freshdesk) and Smarty CRM on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Freshworks (Freshdesk) and Smarty CRM from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Freshworks (Freshdesk) (the trigger) that will cause an action in Smarty CRM, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Freshworks (Freshdesk) and Smarty CRM, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Freshworks (Freshdesk) and Smarty CRM, automating your workflows and saving you time.

How to connect Freshworks (Freshdesk) to Smarty CRM to sync historical data?

To sync Freshworks (Freshdesk) with Smarty CRM and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Smarty CRM integration with Freshworks (Freshdesk), log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Smarty CRM to Freshworks (Freshdesk) for two-way synchronization?

To integrate Smarty CRM with Freshworks (Freshdesk) for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshworks (Freshdesk) to Smarty CRM by setting up two separate automations. The first automation sent data from Freshworks (Freshdesk) to Smarty CRM. For instance, when a record is created or updated in Freshworks (Freshdesk), the automation ensures the changes are reflected in Smarty CRM. The second automation works in reverse, updating Freshworks (Freshdesk) when changes occur in Smarty CRM.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Smarty CRM Freshworks (Freshdesk) integration and keeps your data consistent across both platforms.

Build your automation for free!

Get started

Freshworks (Freshdesk) and Smarty CRM integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Smarty CRM and Freshworks (Freshdesk) integration

New Contact

Updated Contact

Create a Contact

Create a Company

Add Service Note Deciders

Create Note

What users say about Albato

How to Connect Freshworks (Freshdesk) to Smarty CRM

Connect Freshworks (Freshdesk) to Smarty CRM

Build a workflow for your Freshworks (Freshdesk) and Smarty CRM integration

Map your data

How does the integration with Freshworks (Freshdesk) and Smarty CRM works in Albato?

Smarty CRM integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Smarty CRM

Learn how to connect Smarty CRM to Freshworks (Freshdesk)

Freshworks: Automate Business Impact

Frequently asked questions about Freshworks (Freshdesk) and Smarty CRM Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Smarty CRM?

Does Freshworks (Freshdesk) integrate with Smarty CRM on the free plan?

How to connect Smarty CRM to Freshworks (Freshdesk) for scheduled syncs?

Does Freshworks (Freshdesk) integrate with Smarty CRM in real time?

How to connect Freshworks (Freshdesk) to Smarty CRM?

How to connect Freshworks (Freshdesk) to Smarty CRM to sync historical data?

How to connect Smarty CRM to Freshworks (Freshdesk) for two-way synchronization?

Build your automation for free!