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Freshworks (Freshdesk) and Shopify integration

Q: Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Shopify?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Shopify. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Shopify, Albato is the way to go!

Build smart, no-code workflows with Freshworks (Freshdesk) and Shopify using triggers, actions, and AI logic—automate any process in minutes.

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no time limits on the free plan

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Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

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Trusted by 10,000+ teams around the world

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Shopify and Freshworks (Freshdesk) integration

In Freshworks (Freshdesk) and Shopify integration triggers start workflows when something happens, while actions make changes in response.

Triggers 23

New Contact

Triggers

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Updated Contact

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Order created

Triggers

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Order paid

Triggers

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Actions 20

Create a Contact

Actions

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Create a Company

Actions

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Create Product Variant

Actions

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Get a fulfillment by ID

Actions

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Freshworks (Freshdesk) to Shopify

Create powerful Freshworks (Freshdesk) integration with Shopify in just a few simple steps.

STEP 1

Connect Freshworks (Freshdesk) to Shopify

Log in to Albato, select Freshworks (Freshdesk) and Shopify, and follow the quick setup steps—no coding required. Integrate Freshworks (Freshdesk) with Shopify with just a few clicks!

STEP 2

Build a workflow for your Freshworks (Freshdesk) and Shopify integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Freshworks (Freshdesk) and Shopify. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Freshworks (Freshdesk) + Shopify integration and access all premium features.

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Albato simplifies the integration between Freshworks (Freshdesk) and Shopify, enabling businesses to connect their customer service platform with their e-commerce operations seamlessly. Albato is a platform that makes it easy to automate workflows and integrate different applications, thanks to its user-friendly automation builder. Through Albato, setting up triggers (events that start an automation) and actions (what happens in response to a trigger) becomes straightforward, eliminating the need for complex coding or technical expertise. An example of this integration in action could involve creating a new ticket in Freshdesk whenever a new order is created in Shopify. When Shopify triggers the event "Order Created" (trigger), Albato can automate an action in Freshdesk, such as "Create Ticket" (action). This ensures that each new order receives prompt attention from the customer support team, improving the overall customer experience by providing timely assistance and order updates. This level of integration fosters a more cohesive, efficient, and customer-focused business operation.

Shopify integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Streamline your customer support workflow with Albato by integrating Freshworks (Freshdesk) to connect with over 1,000+ popular applications. This integration, powered by Freshdesk's comprehensive API, enables seamless communication between Freshdesk customer support and essential tools like Microsoft Teams, WhatsApp, Jira Software Cloud, Slack, Salesforce, and Zendesk. Automate tasks such as finding tickets by ID, adding notes, creating tickets, forums, forum topics, categories, companies, and managing contacts. With triggers like "Contact Created," ensure that every customer interaction is captured and addressed efficiently. Enhance your Freshworks CRM and Freshdesk support capabilities, ensuring a superior customer experience through automation and connectivity.

Shopify

Leverage Albato to unlock the full potential of Shopify by integrating it with over 1,000 popular applications. Through Shopify's API, connect and automate workflows with tools such as Twilio for communication, Trello for project management, Typeform for surveys, Acuity Scheduling for appointments, Zoom for meetings, Slack for team collaboration, Squarespace for website building, and Xero for accounting. This integration enables Shopify merchants to update orders, create new orders and products, manage customer information, and sync across platforms efficiently. With triggers for customer activities, product updates, and order management, Shopify integration via Albato enhances e-commerce operations, ensuring a seamless experience for both merchants and customers.

Learn how to connect Shopify to Freshworks (Freshdesk)

2 min. read

Freshworks: Automate Business Impact

Freshworks is a Customer Service, IT, and CRM software that's incredibly powerful, yet fast, easy and cost effective.

Frequently asked questions about Freshworks (Freshdesk) and Shopify Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Shopify?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Shopify. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Shopify, Albato is the way to go!

Does Freshworks (Freshdesk) integrate with Shopify on the free plan?

Yes, you can integrate Freshworks (Freshdesk) with Shopify using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Shopify and Freshworks (Freshdesk) integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshworks (Freshdesk) Shopify integration at no cost.

How to connect Shopify to Freshworks (Freshdesk) for scheduled syncs?

To sync Shopify with Freshworks (Freshdesk) on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshworks (Freshdesk) integration with Shopify seamless and tailored to your specific needs.

Does Freshworks (Freshdesk) integrate with Shopify in real time?

Yes, Freshworks (Freshdesk) integrates with Shopify in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Freshworks (Freshdesk) integration with Shopify instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshworks (Freshdesk) and Shopify integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Shopify integration with Freshworks (Freshdesk), ensuring your workflows operate according to your requirements.

How to connect Freshworks (Freshdesk) to Shopify?

Setting up an integration between Freshworks (Freshdesk) and Shopify on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Freshworks (Freshdesk) and Shopify from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Freshworks (Freshdesk) (the trigger) that will cause an action in Shopify, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Freshworks (Freshdesk) and Shopify, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Freshworks (Freshdesk) and Shopify, automating your workflows and saving you time.

How to connect Freshworks (Freshdesk) to Shopify to sync historical data?

To sync Freshworks (Freshdesk) with Shopify and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Shopify integration with Freshworks (Freshdesk), log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Shopify to Freshworks (Freshdesk) for two-way synchronization?

To integrate Shopify with Freshworks (Freshdesk) for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshworks (Freshdesk) to Shopify by setting up two separate automations. The first automation sent data from Freshworks (Freshdesk) to Shopify. For instance, when a record is created or updated in Freshworks (Freshdesk), the automation ensures the changes are reflected in Shopify. The second automation works in reverse, updating Freshworks (Freshdesk) when changes occur in Shopify.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Shopify Freshworks (Freshdesk) integration and keeps your data consistent across both platforms.

Build your automation for free!

Get started

Freshworks (Freshdesk) and Shopify integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Shopify and Freshworks (Freshdesk) integration

New Contact

Updated Contact

Order created

Order paid

Create a Contact

Create a Company

Create Product Variant

Get a fulfillment by ID

What users say about Albato

How to Connect Freshworks (Freshdesk) to Shopify

Connect Freshworks (Freshdesk) to Shopify

Build a workflow for your Freshworks (Freshdesk) and Shopify integration

Map your data

How does the integration with Freshworks (Freshdesk) and Shopify works in Albato?

Shopify integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Shopify

Learn how to connect Shopify to Freshworks (Freshdesk)

Freshworks: Automate Business Impact

Frequently asked questions about Freshworks (Freshdesk) and Shopify Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Shopify?

Does Freshworks (Freshdesk) integrate with Shopify on the free plan?

How to connect Shopify to Freshworks (Freshdesk) for scheduled syncs?

Does Freshworks (Freshdesk) integrate with Shopify in real time?

How to connect Freshworks (Freshdesk) to Shopify?

How to connect Freshworks (Freshdesk) to Shopify to sync historical data?

How to connect Shopify to Freshworks (Freshdesk) for two-way synchronization?

Build your automation for free!