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Freshworks (Freshdesk) and Instantly integration

Q: Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Instantly?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Instantly. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Instantly, Albato is the way to go!

Build smart, no-code workflows with Freshworks (Freshdesk) and Instantly using triggers, actions, and AI logic—automate any process in minutes.

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Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

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Trusted by 10,000+ teams around the world

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Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for Instantly and Freshworks (Freshdesk) integration

In Freshworks (Freshdesk) and Instantly integration triggers start workflows when something happens, while actions make changes in response.

Triggers 15

New Contact

Triggers

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Updated Contact

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Lead is marked as interested

Triggers

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Lead is marked as not interested

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Actions 20

Create a Contact

Actions

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Create a Company

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Custom API request

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Create Lead

Actions

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What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Freshworks (Freshdesk) to Instantly

Create powerful Freshworks (Freshdesk) integration with Instantly in just a few simple steps.

STEP 1

Connect Freshworks (Freshdesk) to Instantly

Log in to Albato, select Freshworks (Freshdesk) and Instantly, and follow the quick setup steps—no coding required. Integrate Freshworks (Freshdesk) with Instantly with just a few clicks!

STEP 2

Build a workflow for your Freshworks (Freshdesk) and Instantly integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Freshworks (Freshdesk) and Instantly. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Freshworks (Freshdesk) + Instantly integration and access all premium features.

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Integrating Freshworks (Freshdesk) with Instantly is made simple and efficient through Albato. Albato is a cutting-edge platform that greatly simplifies the process of connecting and automating workflows between various applications. With Albato's intuitive automation builder, setting up integrations, even for those without a technical background, becomes a straightforward task. Automation in Albato revolves around triggers, which are specific events that kickstart an automated process, and actions, the subsequent tasks that are executed as a result. For example, consider a scenario where you want to improve customer service and sales follow-up in your business. You can use Albato to integrate Freshdesk with Instantly by setting up a trigger such as "Contact Created" in Freshdesk. When a new contact is added in Freshdesk, it can automatically trigger an action in Instantly, such as "Add Lead to Campaign." This ensures that every new contact made in your customer service platform is promptly followed up within your sales campaigns, enhancing both customer satisfaction and sales efficiency.

Instantly integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Streamline your customer support workflow with Albato by integrating Freshworks (Freshdesk) to connect with over 1,000+ popular applications. This integration, powered by Freshdesk's comprehensive API, enables seamless communication between Freshdesk customer support and essential tools like Microsoft Teams, WhatsApp, Jira Software Cloud, Slack, Salesforce, and Zendesk. Automate tasks such as finding tickets by ID, adding notes, creating tickets, forums, forum topics, categories, companies, and managing contacts. With triggers like "Contact Created," ensure that every customer interaction is captured and addressed efficiently. Enhance your Freshworks CRM and Freshdesk support capabilities, ensuring a superior customer experience through automation and connectivity.

Instantly

Automate your outbound sales and lead management with the Instantly integration via Albato, connecting you to over 1,000 popular applications. This integration allows you to streamline lead generation workflows, update lead statuses, and manage outreach campaigns using Instantly’s API. Easily connect Instantly with tools like Google Sheets, HubSpot, Salesforce, Slack, or your CRM to automate the creation, qualification, and segmentation of leads. Available triggers include lead interest changes (interested, neutral, not interested) and unsubscribes, while actions cover lead creation, updates, campaign assignment, and custom API requests. These capabilities help sales teams respond faster, track engagement, and reduce manual tasks. Boost your outreach efficiency with the Instantly integration via Albato.

Learn how to connect Instantly to Freshworks (Freshdesk)

2 min. read

Freshworks: Automate Business Impact

Freshworks is a Customer Service, IT, and CRM software that's incredibly powerful, yet fast, easy and cost effective.

Frequently asked questions about Freshworks (Freshdesk) and Instantly Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Instantly?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and Instantly. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and Instantly, Albato is the way to go!

Does Freshworks (Freshdesk) integrate with Instantly on the free plan?

Yes, you can integrate Freshworks (Freshdesk) with Instantly using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your Instantly and Freshworks (Freshdesk) integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshworks (Freshdesk) Instantly integration at no cost.

How to connect Instantly to Freshworks (Freshdesk) for scheduled syncs?

To sync Instantly with Freshworks (Freshdesk) on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshworks (Freshdesk) integration with Instantly seamless and tailored to your specific needs.

Does Freshworks (Freshdesk) integrate with Instantly in real time?

Yes, Freshworks (Freshdesk) integrates with Instantly in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Freshworks (Freshdesk) integration with Instantly instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshworks (Freshdesk) and Instantly integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your Instantly integration with Freshworks (Freshdesk), ensuring your workflows operate according to your requirements.

How to connect Freshworks (Freshdesk) to Instantly?

Setting up an integration between Freshworks (Freshdesk) and Instantly on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Freshworks (Freshdesk) and Instantly from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Freshworks (Freshdesk) (the trigger) that will cause an action in Instantly, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Freshworks (Freshdesk) and Instantly, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Freshworks (Freshdesk) and Instantly, automating your workflows and saving you time.

How to connect Freshworks (Freshdesk) to Instantly to sync historical data?

To sync Freshworks (Freshdesk) with Instantly and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your Instantly integration with Freshworks (Freshdesk), log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect Instantly to Freshworks (Freshdesk) for two-way synchronization?

To integrate Instantly with Freshworks (Freshdesk) for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshworks (Freshdesk) to Instantly by setting up two separate automations. The first automation sent data from Freshworks (Freshdesk) to Instantly. For instance, when a record is created or updated in Freshworks (Freshdesk), the automation ensures the changes are reflected in Instantly. The second automation works in reverse, updating Freshworks (Freshdesk) when changes occur in Instantly.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless Instantly Freshworks (Freshdesk) integration and keeps your data consistent across both platforms.

Build your automation for free!

Get started

Freshworks (Freshdesk) and Instantly integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for Instantly and Freshworks (Freshdesk) integration

New Contact

Updated Contact

Lead is marked as interested

Lead is marked as not interested

Create a Contact

Create a Company

Custom API request

Create Lead

What users say about Albato

How to Connect Freshworks (Freshdesk) to Instantly

Connect Freshworks (Freshdesk) to Instantly

Build a workflow for your Freshworks (Freshdesk) and Instantly integration

Map your data

How does the integration with Freshworks (Freshdesk) and Instantly works in Albato?

Instantly integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Instantly

Learn how to connect Instantly to Freshworks (Freshdesk)

Freshworks: Automate Business Impact

Top-Rated SaaS Platforms for Customer Communication in 2025

How to connect Instantly to Albato

Frequently asked questions about Freshworks (Freshdesk) and Instantly Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and Instantly?

Does Freshworks (Freshdesk) integrate with Instantly on the free plan?

How to connect Instantly to Freshworks (Freshdesk) for scheduled syncs?

Does Freshworks (Freshdesk) integrate with Instantly in real time?

How to connect Freshworks (Freshdesk) to Instantly?

How to connect Freshworks (Freshdesk) to Instantly to sync historical data?

How to connect Instantly to Freshworks (Freshdesk) for two-way synchronization?

Build your automation for free!