Help Desk

Freshworks (Freshdesk) and HugMe integration

Q: Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and HugMe?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and HugMe. It’s super easy to use, and you can create powerful workflows without the hassle.What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and HugMe, Albato is the way to go!

Build smart, no-code workflows with Freshworks (Freshdesk) and HugMe using triggers, actions, and AI logic—automate any process in minutes.

Start for free

no time limits on the free plan

no credit card required

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

app.integrationsTrustSection.testimonial.author

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

Triggers and actions for HugMe and Freshworks (Freshdesk) integration

In Freshworks (Freshdesk) and HugMe integration triggers start workflows when something happens, while actions make changes in response.

Triggers 6

New Contact

Triggers

Try it now!

Updated Contact

Triggers

Try it now!

New ticket

Triggers

Try it now!

Updated ticket

Triggers

Try it now!

Actions 14

Create a Contact

Actions

Try it now!

Create a Company

Actions

Try it now!

Send public message

Actions

Try it now!

Send private message

Actions

Try it now!

What users say about Albato

Great Zapier Alternative. Albato has great potential and offers an incredibly generous deal right now.

Verified user

G2 reviews

A good alternative to zapier, make and IFTT. I like the prices they are really cheap compared to the other companies. The support team and the documentation is on point. The UI and the automations possible are what I love most about Albato.

Rida Z.

G2 reviews

Super easy platform for automations. It's very easy to use. UX and UI is clean and not confusing as other similar apps.

David K.

G2 reviews

A tool which is best fit for Automation newbie! The integration of Slack and Calendly has been a game-changer for our team, allowing us to efficiently close more deals.

Keith T.

G2 reviews

How to Connect Freshworks (Freshdesk) to HugMe

Create powerful Freshworks (Freshdesk) integration with HugMe in just a few simple steps.

STEP 1

Connect Freshworks (Freshdesk) to HugMe

Log in to Albato, select Freshworks (Freshdesk) and HugMe, and follow the quick setup steps—no coding required. Integrate Freshworks (Freshdesk) with HugMe with just a few clicks!

STEP 2

Build a workflow for your Freshworks (Freshdesk) and HugMe integration

Define what should happen in one app when something changes in the other. Create a seamless workflow that runs on autopilot.

Trigger

Actions

STEP 3

Map your data

Pick the fields you want to transfer between Freshworks (Freshdesk) and HugMe. Customize the data flow to match your process.

Synс data

Launch your integration!

Start your FREE 7-day trial to activate the Freshworks (Freshdesk) + HugMe integration and access all premium features.

Get started free7-Day free trial

Albato enables effortless integration between Freshworks (Freshdesk) and HugMe, streamlining communication and support tasks. Albato is a powerful platform designed to simplify the connection and automation between various applications. Through its intuitive automation builder, users can easily set up workflows without needing deep technical know-how. Integrations in Albato are driven by triggers, which are events that start an automation, and actions, the tasks performed in reaction to those triggers. An example of how Freshworks and HugMe can integrate through Albato involves ticket management. When a "New ticket" is created in HugMe (trigger), an action to "Create Ticket" in Freshdesk can be automatically initiated. This ensures that every time a customer initiates a new request or issue in HugMe, a corresponding support ticket is created in Freshdesk for your team to track and resolve, ensuring no customer query goes unnoticed. This integration not only enhances the efficiency of your support team but also provides a seamless experience for your customers.

HugMe integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

Streamline your customer support workflow with Albato by integrating Freshworks (Freshdesk) to connect with over 1,000+ popular applications. This integration, powered by Freshdesk's comprehensive API, enables seamless communication between Freshdesk customer support and essential tools like Microsoft Teams, WhatsApp, Jira Software Cloud, Slack, Salesforce, and Zendesk. Automate tasks such as finding tickets by ID, adding notes, creating tickets, forums, forum topics, categories, companies, and managing contacts. With triggers like "Contact Created," ensure that every customer interaction is captured and addressed efficiently. Enhance your Freshworks CRM and Freshdesk support capabilities, ensuring a superior customer experience through automation and connectivity.

HugMe

HugMe's integration via Albato unlocks the potential to connect with over 1,000+ popular applications, transforming the way customer service operates. Leveraging HugMe’s API, businesses can automate and streamline their multichannel customer service by integrating with essential tools like Google Sheets, Google Calendar, Slack, Salesforce, Microsoft Teams, QuickBooks Online, Typeform, HubSpot, Shopify, and Squarespace. Actions such as retrieving tickets by ID, managing attachments, and sending private or public messages become seamlessly automated. Triggers like 'Updated ticket' and 'New ticket' ensure that every customer interaction is timely and efficiently managed across all platforms. This integration not only enhances customer service workflows but also ensures a cohesive and responsive customer experience.

Learn how to connect HugMe to Freshworks (Freshdesk)

2 min. read

Freshworks: Automate Business Impact

Freshworks is a Customer Service, IT, and CRM software that's incredibly powerful, yet fast, easy and cost effective.

Frequently asked questions about Freshworks (Freshdesk) and HugMe Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and HugMe?

Albato is the best alternative to Zapier because it’s about 30% cheaper, making it perfect for small businesses, startups, and entrepreneurs who want to save money on automation tools. Unlike other automation platforms, Albato has preserved its original no-code approach, so you don’t need any technical skills to set up automations between Freshworks (Freshdesk) and HugMe. It’s super easy to use, and you can create powerful workflows without the hassle.

What really sets Albato apart is its excellent customer support — you get real people helping you, no matter which plan you’re on. So if you're looking for a more affordable, user-friendly solution for integrating Freshworks (Freshdesk) and HugMe, Albato is the way to go!

Does Freshworks (Freshdesk) integrate with HugMe on the free plan?

Yes, you can integrate Freshworks (Freshdesk) with HugMe using Albato's free plan. Upon registration, you receive a 7-day trial with full access to all features, allowing you to set up and test your HugMe and Freshworks (Freshdesk) integration without limitations. After the trial, the free plan provides 100 transactions and up to 5 active automations, enabling you to maintain your Freshworks (Freshdesk) HugMe integration at no cost.

How to connect HugMe to Freshworks (Freshdesk) for scheduled syncs?

To sync HugMe with Freshworks (Freshdesk) on a scheduled basis, Albato offers flexible scheduling options for your integrations. Whether you need data synchronization or workflow triggers at specific times, days of the week, or custom intervals, you can achieve this easily using API triggers. Simply configure the “Set Schedule” option to define the desired frequency—hourly, on specific weekdays, on selected days of the month, or through a fully customized schedule. Additionally, Albato provides the Scheduled Trigger, which allows you to activate your scenario according to your personalized timetable. This makes Freshworks (Freshdesk) integration with HugMe seamless and tailored to your specific needs.

Does Freshworks (Freshdesk) integrate with HugMe in real time?

Yes, Freshworks (Freshdesk) integrates with HugMe in real time using Albato's flexible trigger system. This system supports two types of triggers: Webhook Triggers and API Triggers.
Webhook Triggers: These triggers activate your Freshworks (Freshdesk) integration with HugMe instantly when a specified event occurs in the source application. They enable immediate data transfer and real-time synchronization between your applications.
API Triggers: These triggers poll your system for new events at regular intervals—every 15 minutes, 10 minutes, or as frequently as every minute, depending on your subscription plan. While not instantaneous, they provide near real-time Freshworks (Freshdesk) and HugMe integration.
You can identify the type of trigger by specific icons during the automation setup process in Albato. This allows you to choose the most suitable method for your HugMe integration with Freshworks (Freshdesk), ensuring your workflows operate according to your requirements.

How to connect Freshworks (Freshdesk) to HugMe?

Setting up an integration between Freshworks (Freshdesk) and HugMe on Albato is simple and requires no technical skills. Just follow these steps:

Log in to your Albato account. If you don’t have one yet, sign up — it's quick and easy.
Go to the Integrations section and select Freshworks (Freshdesk) and HugMe from the list of available apps.
Choose triggers and actions. You’ll need to define an event in Freshworks (Freshdesk) (the trigger) that will cause an action in HugMe, such as sending data or creating an entry.
Map the fields. Use Albato’s data mapping tool to match specific fields between Freshworks (Freshdesk) and HugMe, ensuring accurate data transfer.

Once the integration is live, data will flow seamlessly between Freshworks (Freshdesk) and HugMe, automating your workflows and saving you time.

How to connect Freshworks (Freshdesk) to HugMe to sync historical data?

To sync Freshworks (Freshdesk) with HugMe and transfer historical data, Albato provides a dedicated Migration Mode. This feature allows you to retrieve and send data from past periods, unlike real-time synchronization, which triggers automation only for new events occurring after setup.
With Migration Mode, you can configure the transfer of data from any desired timeframe—whether for all historical records or through periodic migrations. To check if Migration Mode is available for your HugMe integration with Freshworks (Freshdesk), log in to your Albato account, select the trigger event for your app, and look for the Migration Mode icon. If it's not visible or you need further clarification, feel free to contact our customer support team for assistance.

How to connect HugMe to Freshworks (Freshdesk) for two-way synchronization?

To integrate HugMe with Freshworks (Freshdesk) for two-way synchronization, Albato uses a system of triggers and actions. You can link Freshworks (Freshdesk) to HugMe by setting up two separate automations. The first automation sent data from Freshworks (Freshdesk) to HugMe. For instance, when a record is created or updated in Freshworks (Freshdesk), the automation ensures the changes are reflected in HugMe. The second automation works in reverse, updating Freshworks (Freshdesk) when changes occur in HugMe.
To avoid infinite loops or duplicate updates, apply filters—such as updating only when specific data changes—and use unique record identifiers. This approach ensures seamless HugMe Freshworks (Freshdesk) integration and keeps your data consistent across both platforms.

Build your automation for free!

Get started

Freshworks (Freshdesk) and HugMe integration

Clear pricing with no hidden fees

Efficient transaction management = lower costs

Move your historical data in just a few clicks

Talk to support that actually helps—fast

Trusted by 10,000+ teams around the world

Triggers and actions for HugMe and Freshworks (Freshdesk) integration

New Contact

Updated Contact

New ticket

Updated ticket

Create a Contact

Create a Company

Send public message

Send private message

What users say about Albato

How to Connect Freshworks (Freshdesk) to HugMe

Connect Freshworks (Freshdesk) to HugMe

Build a workflow for your Freshworks (Freshdesk) and HugMe integration

Map your data

How does the integration with Freshworks (Freshdesk) and HugMe works in Albato?

HugMe integration with Freshworks (Freshdesk)

Freshworks (Freshdesk)

HugMe

Learn how to connect HugMe to Freshworks (Freshdesk)

Freshworks: Automate Business Impact

Top-Rated SaaS Platforms for Customer Communication in 2025

How to Connect HugMe to Albato

Frequently asked questions about Freshworks (Freshdesk) and HugMe Integration

Why is Albato the best alternative to Zapier for integrating Freshworks (Freshdesk) and HugMe?

Does Freshworks (Freshdesk) integrate with HugMe on the free plan?

How to connect HugMe to Freshworks (Freshdesk) for scheduled syncs?

Does Freshworks (Freshdesk) integrate with HugMe in real time?

How to connect Freshworks (Freshdesk) to HugMe?

How to connect Freshworks (Freshdesk) to HugMe to sync historical data?

How to connect HugMe to Freshworks (Freshdesk) for two-way synchronization?

Build your automation for free!