Connect Zendesk to TextBack with no code

Integrate Zendesk and TextBack effortlessly using Albato to supercharge your customer service and messaging workflows. This integration allows you to automate tasks such as updating tickets in Zendesk when a new message arrives in TextBack, or sending automated responses via TextBack when a new ticket is created in Zendesk. For example, when a customer raises a query via WhatsApp and it's captured by TextBack, a corresponding ticket can be automatically created in Zendesk, ensuring no customer query slips through the cracks. Similarly, you can set up an automated response via TextBack for every new ticket created in Zendesk, keeping your customers informed and engaged. Boost your customer service efficiency and responsiveness by integrating Zendesk with TextBack through Albato.

Category

  • Help Desk
  • Messengers
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How it works

With Albato, you can easily integrate your applications into automated workflows using an intuitive builder, without the need for coding knowledge.

  • 1

    Connect your apps to Albato. It's quick, taking only 5 minutes, and totally safe.

  • 2

    Select the app and event that will trigger your integration, or set up a schedule as you prefer.

  • 3

    Select the actions to be performed and the data you wish to send once your integration is started.

  • 4

    That's it, it's done

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